Innofactor MDRaaS vs TrustNet GhostWatch
Innofactor MDRaaS is a Microsoft-ecosystem that works with your existing tools. TrustNet GhostWatch is a Services firm that works with your existing tools. Innofactor MDRaaS targets SMB, Mid-market, and Enterprise organizations; TrustNet GhostWatch serves SMB, Mid-market, and Enterprise. Innofactor MDRaaS includes 1 attack surfaces in base pricing (Cloud), compared to 2 for TrustNet GhostWatch (Cloud, Network).
Buyer brief
Innofactor MDRaaS is a Microsoft-ecosystem that works with your existing tools. TrustNet GhostWatch is a Services firm that works with your existing tools. Innofactor MDRaaS targets SMB, Mid-market, and Enterprise organizations; TrustNet GhostWatch serves SMB, Mid-market, and Enterprise. Innofactor MDRaaS includes 1 attack surfaces in base pricing (Cloud), compared to 2 for TrustNet GhostWatch (Cloud, Network).
Innofactor MDRaaS (Microsoft-ecosystem) and TrustNet GhostWatch (Services firm) serve different buyer profiles. Your decision depends on whether you prioritize Innofactor MDRaaS's innofactor mdraas fits microsoft-heavy nordic buyers that want sentinel-based monitoring while ke... or TrustNet GhostWatch's trustnet ghostwatch is strongest where managed security and compliance need to move together.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Nordic buyers already committed to Microsoft Azure and Sentinel | SaaS and cloud-native teams that want managed security tied to SOC 2, ISO 27001 or similar audit work |
| Price | Custom quote | Custom quote |
| Response authority | 0/6 actions · Approval required | 2/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Full query access | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Nordic buyers already committed to Microsoft Azure and Sentinel
- Price
- Custom quote
- Response authority
- 0/6 actions · Approval required
- Stack
- Works with existing stack
- Data access
- Full query access
- Warranty
- None listed
- Best fit
- SaaS and cloud-native teams that want managed security tied to SOC 2, ISO 27001 or similar audit work
- Price
- Custom quote
- Response authority
- 2/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
›› Detailed comparison
| FIELD | Innofactor MDRaaSTECH-AGNOSTIC | TrustNet GhostWatchTECH-AGNOSTIC |
|---|---|---|
| ›› Fit | ||
| Target size | SMB, Mid-market, Enterprise | SMB, Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| ›› Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Microsoft Defender | None listed |
| SIEM integrations | Microsoft Sentinel | GhostWatch integrated SIEM |
| Coverage | EPEndpoint: Optional add-onCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: Not coveredNetNetwork: Optional add-onOTOT/IoT: Not covered | EPEndpoint: LimitedCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: CoveredOTOT/IoT: Not covered |
| ›› Response | ||
| Response type | Guided Response | Active Remediation |
| Approval policy | Approval Required | Configurable |
| Response actions | Alert and notify only | ContainCustom playbooks |
| IR included | Separate | Separate |
| ›› Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| ›› More details | ||
| Requires own agent | No | No |
| Endpoints | + Optional | ~ Limited |
| Cloud workloads | ✓ Included | ✓ Included |
| Identity | ~ Limited | ~ Limited |
| SaaS apps | Not offered | ~ Limited |
| Network | + Optional | ✓ Included |
| OT/ICS | Not offered | Not offered |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Tiered custom quote. Innofactor publishes Basic, Standard and Advanced MDRaaS tiers, each marked ask for pricing. | Custom quote. TrustNet publishes flexible service tiers and says GhostWatch is available for an affordable fixed monthly fee, but no public managed-security price list was found. |
| Hidden cost warnings | Tier1 and Tier2 cover regular business hours, not 24/7.. Endpoint and network detection are add-ons, so base SIEM-only scope may be narrower than buyers expect.. Public pages do not publish named response actions or response SLAs.. Customers keep ownership of logs and incidents, so internal responsibility for mitigation should be clear before signing. | TrustNet is compliance-heavy, so buyers should separate MDR and managed security operations cost from audit and advisory work.. Public pages do not publish response SLAs or named containment actions.. Endpoint coverage is less explicit than network, cloud, SIEM and vulnerability management coverage.. GhostWatch and TrustNet pages use both managed security and MDR language, so buyers should confirm exact service obligations in the order form. |
| Data portability | Full | Partial |
| Contract terms | Tier1 Basic, Tier2 Standard, Tier3 Advanced, Custom | Custom, Monthly |
| Channels | EmailPhonePortal | PortalEmailPhone |
| Data access | Full query access | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | Europe | North America |
| Onboarding | Innofactor says the core infrastructure resides in the customer's Azure cloud environment and needs no on-premises infrastructure. It describes deployment as rapid and light, but does not publish a standard onboarding duration. | TrustNet says GhostWatch begins monitoring immediately after rapid deployment, with assessment and alignment before onboarding. A public standard onboarding timeline was not found. |
| Industry focus | Public SectorFinancial ServicesTechnology | SaaSHealthcareRetailFinancial ServicesTechnologyCompliance-heavy organizations |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | Innofactor has limited MDR-specific public review volume. The public buyer case rests on Nordic Microsoft expertise, Sentinel in the customer's Azure environment, tiered service levels and clear customer control of logs and incidents. Buyers should validate response authority, total licensing cost, add-on scope and Tier3 operating model before signing. | GhostWatch has limited MDR-specific community signal. TrustNet's public story is strongest around compliance, audits, MDR and managed security rather than independent MDR benchmarks. Treat buyer diligence as a service-scope exercise: verify response authority, telemetry sources and the split between security operations and compliance services. |
| Compliance | ISO 27001ISO 9001ISO 13485AQAP-2110ISO 14001 | SOC 2PCI DSSISO 27001HIPAAHITRUSTGDPRCCPACMMCNIST CSF |
| Certifications | ISO 9001:2015ISO 13485:2016ISO/IEC 27001:2022AQAP-2110ISO 14001:2015Microsoft Solution Partner designationsMicrosoft Advanced Specializations | PCI QSA |
| Founded | 2000 | 2003 |
| Data retention | Not published as a standard MDR retention period. Innofactor says logs and incidents remain in the customer's own Azure environment. | Not published as a standard GhostWatch retention period. |
| API available | – | – |
| Website | Visit → | Visit → |
›› FAQ
What is the main difference between Innofactor MDRaaS and TrustNet GhostWatch?
Innofactor MDRaaS is a Microsoft-ecosystem that is technology-agnostic (works with your existing tools). TrustNet GhostWatch is a Services firm that is technology-agnostic (works with your existing tools). Innofactor MDRaaS covers 1 attack surfaces in base pricing vs. 2 for TrustNet GhostWatch.
How do Innofactor MDRaaS and TrustNet GhostWatch differ in response capabilities?
Innofactor MDRaaS supports 0 autonomous actions (none) and requires approval before acting. TrustNet GhostWatch supports 2 autonomous actions (custom playbooks, network containment) and approval is configurable.
How does Innofactor MDRaaS pricing compare to TrustNet GhostWatch?
Innofactor MDRaaS pricing: Not published. TrustNet GhostWatch pricing: Not published. Watch for with Innofactor MDRaaS: Tier1 and Tier2 cover regular business hours, not 24/7.; Endpoint and network detection are add-ons, so base SIEM-only scope may be narrower than buyers expect.. Watch for with TrustNet GhostWatch: TrustNet is compliance-heavy, so buyers should separate MDR and managed security operations cost from audit and advisory work.; Public pages do not publish response SLAs or named containment actions..
Should I choose Innofactor MDRaaS or TrustNet GhostWatch?
Choose Innofactor MDRaaS if: nordic buyers already committed to Microsoft Azure and Sentinel. Choose TrustNet GhostWatch if: saaS and cloud-native teams that want managed security tied to SOC 2, ISO 27001 or similar audit work. Innofactor MDRaaS is not ideal for buyers that need public MDR pricing or response SLAs before sales engagement. TrustNet GhostWatch is not ideal for buyers that need a pure-play MDR provider with published endpoint isolation and account containment actions.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.