Innofactor MDRaaS vs Smarttech247
Innofactor MDRaaS is a Microsoft-ecosystem that works with your existing tools. Smarttech247 is a Pure-play MDR that works with your existing tools. Innofactor MDRaaS targets SMB, Mid-market, and Enterprise organizations; Smarttech247 serves Mid-market and Enterprise. Innofactor MDRaaS includes 1 attack surfaces in base pricing (Cloud), compared to 5 for Smarttech247 (Endpoint, Cloud, SaaS, Identity, Network).
Buyer brief
Innofactor MDRaaS is a Microsoft-ecosystem that works with your existing tools. Smarttech247 is a Pure-play MDR that works with your existing tools. Innofactor MDRaaS targets SMB, Mid-market, and Enterprise organizations; Smarttech247 serves Mid-market and Enterprise. Innofactor MDRaaS includes 1 attack surfaces in base pricing (Cloud), compared to 5 for Smarttech247 (Endpoint, Cloud, SaaS, Identity, Network).
Innofactor MDRaaS (Microsoft-ecosystem) and Smarttech247 (Pure-play MDR) serve different buyer profiles. Your decision depends on whether you prioritize Innofactor MDRaaS's innofactor mdraas fits microsoft-heavy nordic buyers that want sentinel-based monitoring while ke... or Smarttech247's technology-agnostic mdr that works with your existing siem and edr, with 100% mdr client retentio....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Nordic buyers already committed to Microsoft Azure and Sentinel | European mid-market organizations with existing SIEM and EDR investments that want MDR layered on top |
| Price | Custom quote | Custom quote |
| Response authority | 0/6 actions · Approval required | 6/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Full query access | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Nordic buyers already committed to Microsoft Azure and Sentinel
- Price
- Custom quote
- Response authority
- 0/6 actions · Approval required
- Stack
- Works with existing stack
- Data access
- Full query access
- Warranty
- None listed
- Best fit
- European mid-market organizations with existing SIEM and EDR investments that want MDR layered on top
- Price
- Custom quote
- Response authority
- 6/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
›› Detailed comparison
| FIELD | Innofactor MDRaaSTECH-AGNOSTIC | Smarttech247TECH-AGNOSTIC |
|---|---|---|
| ›› Fit | ||
| Target size | SMB, Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Positive |
| ›› Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Microsoft Defender | CrowdStrikeSentinelOnePalo Alto CortexTrend MicroTrellix Microsoft Defender |
| SIEM integrations | Microsoft Sentinel | SplunkIBM QRadarGoogle ChronicleExabeamLogRhythm Microsoft Sentinel |
| Coverage | EPEndpoint: Optional add-onCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: Not coveredNetNetwork: Optional add-onOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Optional add-on |
| ›› Response | ||
| Response type | Guided Response | Active Remediation |
| Approval policy | Approval Required | Configurable |
| Response actions | Alert and notify only | IsolateKill processContainDisable accountsQuarantineCustom playbooks |
| IR included | Separate | ✓ Included |
| ›› Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| ›› More details | ||
| Requires own agent | No | No |
| Endpoints | + Optional | ✓ Included |
| Cloud workloads | ✓ Included | ✓ Included |
| Identity | ~ Limited | ✓ Included |
| SaaS apps | Not offered | ✓ Included |
| Network | + Optional | ✓ Included |
| OT/ICS | Not offered | + Optional |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Tiered custom quote. Innofactor publishes Basic, Standard and Advanced MDRaaS tiers, each marked ask for pricing. | Not published. Custom quotes only. |
| Hidden cost warnings | Tier1 and Tier2 cover regular business hours, not 24/7.. Endpoint and network detection are add-ons, so base SIEM-only scope may be narrower than buyers expect.. Public pages do not publish named response actions or response SLAs.. Customers keep ownership of logs and incidents, so internal responsibility for mitigation should be clear before signing. | No pricing published anywhere, requires full sales engagement for any quote. ThreatHub and NoPhish are separate products with separate licensing on top of VisionX MDR. OT/ICS monitoring is an add-on, not included in base MDR. Strategic SentinelOne partnership may affect pricing or bundling for non-SentinelOne customers |
| Data portability | Full | Partial |
| Contract terms | Tier1 Basic, Tier2 Standard, Tier3 Advanced, Custom | Annual, Multi-year |
| Channels | EmailPhonePortal | EmailPortalPhone |
| Data access | Full query access | Dashboards |
| Dedicated analyst | – | ✓ |
| SOC regions | Europe | EuropeNorth America |
| Onboarding | Innofactor says the core infrastructure resides in the customer's Azure cloud environment and needs no on-premises infrastructure. It describes deployment as rapid and light, but does not publish a standard onboarding duration. | 5-10 business days (vendor claim) |
| Industry focus | Public SectorFinancial ServicesTechnology | HealthcareFinancial ServicesGovernmentPharmaceuticalManufacturingEnergy |
| MTTD | Not published | Under 5 minutes (vendor-published, not independently validated) |
| MTTR | Not published | Under 15 minutes (vendor-published, not independently validated) |
| Community view | Innofactor has limited MDR-specific public review volume. The public buyer case rests on Nordic Microsoft expertise, Sentinel in the customer's Azure environment, tiered service levels and clear customer control of logs and incidents. Buyers should validate response authority, total licensing cost, add-on scope and Tier3 operating model before signing. | Gartner Peer Insights 4.6/5 (13 reviews). Named in Gartner Market Guide for MDR in 2024 and 2025. Glassdoor 4.0/5 (41 reviews, 72% recommend). 100% MDR client retention in FY2024 per annual report. No G2 or PeerSpot presence. No Reddit discussions found. |
| Compliance | ISO 27001ISO 9001ISO 13485AQAP-2110ISO 14001 | ISO 9001:2015ISO 27001Cyber Essentials |
| Certifications | ISO 9001:2015ISO 13485:2016ISO/IEC 27001:2022AQAP-2110ISO 14001:2015Microsoft Solution Partner designationsMicrosoft Advanced Specializations | ISO 9001:2015ISO 27001Cyber EssentialsNSAI Certified |
| Founded | 2000 | 2008 |
| Data retention | Not published as a standard MDR retention period. Innofactor says logs and incidents remain in the customer's own Azure environment. | Not published |
| API available | – | ✓ |
| Website | Visit → | Visit → |
›› FAQ
What is the main difference between Innofactor MDRaaS and Smarttech247?
Innofactor MDRaaS is a Microsoft-ecosystem that is technology-agnostic (works with your existing tools). Smarttech247 is a Pure-play MDR that is technology-agnostic (works with your existing tools). Innofactor MDRaaS covers 1 attack surfaces in base pricing vs. 5 for Smarttech247.
How do Innofactor MDRaaS and Smarttech247 differ in response capabilities?
Innofactor MDRaaS supports 0 autonomous actions (none) and requires approval before acting. Smarttech247 supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. Incident response is not included with Innofactor MDRaaS and included with Smarttech247.
How does Innofactor MDRaaS pricing compare to Smarttech247?
Innofactor MDRaaS pricing: Not published. Smarttech247 pricing: Not published. Watch for with Innofactor MDRaaS: Tier1 and Tier2 cover regular business hours, not 24/7.; Endpoint and network detection are add-ons, so base SIEM-only scope may be narrower than buyers expect.. Watch for with Smarttech247: No pricing published anywhere, requires full sales engagement for any quote; ThreatHub and NoPhish are separate products with separate licensing on top of VisionX MDR.
Should I choose Innofactor MDRaaS or Smarttech247?
Choose Innofactor MDRaaS if: nordic buyers already committed to Microsoft Azure and Sentinel. Choose Smarttech247 if: european mid-market organizations with existing SIEM and EDR investments that want MDR layered on top. Innofactor MDRaaS is not ideal for buyers that need public MDR pricing or response SLAs before sales engagement. Smarttech247 is not ideal for buyers wanting transparent pricing before engaging sales (nothing is published).
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.