Innofactor MDRaaS vs SentinelOne
Innofactor MDRaaS is a Microsoft-ecosystem that works with your existing tools. SentinelOne is a Platform vendor that requires its own security platform. Innofactor MDRaaS targets SMB, Mid-market, and Enterprise organizations; SentinelOne serves Mid-market and Enterprise. Innofactor MDRaaS includes 1 attack surfaces in base pricing (Cloud), compared to 3 for SentinelOne (Endpoint, Cloud, Identity).
Buyer brief
Innofactor MDRaaS is a Microsoft-ecosystem that works with your existing tools. SentinelOne is a Platform vendor that requires its own security platform. Innofactor MDRaaS targets SMB, Mid-market, and Enterprise organizations; SentinelOne serves Mid-market and Enterprise. Innofactor MDRaaS includes 1 attack surfaces in base pricing (Cloud), compared to 3 for SentinelOne (Endpoint, Cloud, Identity).
SentinelOne is the choice if you want a single-vendor stack with deep integration. Innofactor MDRaaS is better if you have existing tools and want flexibility.
At a glance
| FIELD | ||
|---|---|---|
| Best fit | Nordic buyers already committed to Microsoft Azure and Sentinel | Organizations already running SentinelOne Singularity wanting platform-native MDR without adding another vendor |
| Price | Custom quote | MDR add-on est $15-30+/endpoint/yr; platform extra |
| Response authority | 0/6 actions · Approval required | 5/6 actions · Configurable |
| Stack | Works with existing stack | Requires own platform |
| Data access | Full query access | Full query access |
| Warranty | None listed | Available |
- Best fit
- Nordic buyers already committed to Microsoft Azure and Sentinel
- Price
- Custom quote
- Response authority
- 0/6 actions · Approval required
- Stack
- Works with existing stack
- Data access
- Full query access
- Warranty
- None listed
- Best fit
- Organizations already running SentinelOne Singularity wanting platform-native MDR without adding another vendor
- Price
- MDR add-on est $15-30+/endpoint/yr; platform extra
- Response authority
- 5/6 actions · Configurable
- Stack
- Requires own platform
- Data access
- Full query access
- Warranty
- Available
›› Detailed comparison
| FIELD | Innofactor MDRaaSTECH-AGNOSTIC | SentinelOnePLATFORM |
|---|---|---|
| ›› Fit | ||
| Target size | SMB, Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Positive |
| ›› Your stack | ||
| Approach | Works with your tools | Requires their platform |
| EDR integrations | Microsoft Defender | SentinelOne |
| SIEM integrations | Microsoft Sentinel | Singularity AI SIEMIBM QRadarSplunkSwimlane |
| Coverage | EPEndpoint: Optional add-onCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: Not coveredNetNetwork: Optional add-onOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: Optional add-onNetNetwork: Optional add-onOTOT/IoT: Not covered |
| ›› Response | ||
| Response type | Guided Response | Active Remediation |
| Approval policy | Approval Required | Configurable |
| Response actions | Alert and notify only | IsolateKill processContainQuarantineCustom playbooks |
| IR included | Separate | Separate |
| ›› Cost | ||
| Price range | Not published | SentinelOne platform pricing is separate from the MDR add-on. Third-party comparison data reports Vigilance MDR around $15-30+/endpoint/year, while SentinelOne public platform tiers and enterprise bundles remain separate or custom. |
| Minimum seats | None | None |
| Breach warranty | – | ✓ |
| ›› More details | ||
| Requires own agent | No | Yes |
| Endpoints | + Optional | ✓ Included |
| Cloud workloads | ✓ Included | ✓ Included |
| Identity | ~ Limited | ✓ Included |
| SaaS apps | Not offered | + Optional |
| Network | + Optional | + Optional |
| OT/ICS | Not offered | Not offered |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Tiered custom quote. Innofactor publishes Basic, Standard and Advanced MDRaaS tiers, each marked ask for pricing. | Platform license + MDR bolt-on. Current platform tiers: Complete ($179.99/endpoint/year), Commercial ($229.99/endpoint/year), Enterprise (custom). MDR pricing not publicly disclosed. Enterprise tier includes MDR. |
| Hidden cost warnings | Tier1 and Tier2 cover regular business hours, not 24/7.. Endpoint and network detection are add-ons, so base SIEM-only scope may be narrower than buyers expect.. Public pages do not publish named response actions or response SLAs.. Customers keep ownership of logs and incidents, so internal responsibility for mitigation should be clear before signing. | Platform license ($179.99-$229.99/endpoint/year) is required before MDR, significant prerequisite cost. MDR pricing is a bolt-on fee not shown on the public pricing page. IR not included in Essentials tier, only in Elite or as separate purchase. Data retention: 14 days (Complete), 30 days (Commercial), 90 days requires Enterprise tier. Platform-native lock-in, cannot use MDR with non-SentinelOne EDR |
| Data portability | Full | Partial |
| Contract terms | Tier1 Basic, Tier2 Standard, Tier3 Advanced, Custom | Annual, Multi-year |
| Channels | EmailPhonePortal | PortalEmail |
| Data access | Full query access | Full query access |
| Dedicated analyst | – | ✓ |
| SOC regions | Europe | North AmericaEuropeAsia-Pacific |
| Onboarding | Innofactor says the core infrastructure resides in the customer's Azure cloud environment and needs no on-premises infrastructure. It describes deployment as rapid and light, but does not publish a standard onboarding duration. | 1-2 weeks typical |
| Industry focus | Public SectorFinancial ServicesTechnology | Financial ServicesHealthcareGovernmentEducationManufacturing |
| MTTD | Not published | Not publicly disclosed for MDR service. |
| MTTR | Not published | 30-minute mean time to respond for Vigilance MDR (vendor-published public metric). MITRE Managed Services reported 47 minutes from detection to escalation in the evaluated scenario. Current Wayfinder public materials do not expose contractual response SLA terms. |
| Community view | Innofactor has limited MDR-specific public review volume. The public buyer case rests on Nordic Microsoft expertise, Sentinel in the customer's Azure environment, tiered service levels and clear customer control of logs and incidents. Buyers should validate response authority, total licensing cost, add-on scope and Tier3 operating model before signing. | PeerSpot: Vigilance 8.6/10 but MDR market share declined 7.0% to 3.7% YoY (Feb 2026). G2: Vigilance Respond listing exists, 4.7/5 company rating. Gartner: Customers' Choice 2025 for XDR (97% recommend). MITRE Managed Services: 100% detection, best signal-to-noise ratio. Platform technology highly praised but MDR service gets mixed feedback, with support quality and false positive tuning as top complaints in 2026. |
| Compliance | ISO 27001ISO 9001ISO 13485AQAP-2110ISO 14001 | SOC 2 Type IIISO 27001:2022FedRAMP ModerateFedRAMP HighIRAP (Australia)BSI C5:2020 (Germany) |
| Certifications | ISO 9001:2015ISO 13485:2016ISO/IEC 27001:2022AQAP-2110ISO 14001:2015Microsoft Solution Partner designationsMicrosoft Advanced Specializations | SOC 2 Type IIISO 27001:2022 (Schellman-certified)FedRAMP Moderate (Singularity Platform)FedRAMP High (Purple AI, CNAPP, Hyperautomation, May 2025)IRAP (Australia government security framework)BSI C5:2020 (Germany cloud computing compliance)MITRE ATT&CK: 100% detection, zero delays, 5 consecutive years (platform eval)MITRE Managed Services: 100% detection of 15 attack steps, best signal-to-noise ratio |
| Founded | 2000 | 2013 |
| Data retention | Not published as a standard MDR retention period. Innofactor says logs and incidents remain in the customer's own Azure environment. | Singularity Complete: 14 days. Singularity Commercial: 30 days. Enterprise: 90 days. Extended retention available as add-on up to 3 years. |
| API available | – | ✓ |
| Website | Visit → | Visit → |
›› FAQ
What is the main difference between Innofactor MDRaaS and SentinelOne?
Innofactor MDRaaS is a Microsoft-ecosystem that is technology-agnostic (works with your existing tools). SentinelOne is a Platform vendor that is platform-native (requires their own security stack). Innofactor MDRaaS covers 1 attack surfaces in base pricing vs. 3 for SentinelOne.
How do Innofactor MDRaaS and SentinelOne differ in response capabilities?
Innofactor MDRaaS supports 0 autonomous actions (none) and requires approval before acting. SentinelOne supports 5 autonomous actions (custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable.
How does Innofactor MDRaaS pricing compare to SentinelOne?
Innofactor MDRaaS pricing: Not published. SentinelOne pricing: SentinelOne platform pricing is separate from the MDR add-on. Third-party comparison data reports Vigilance MDR around $15-30+/endpoint/year, while SentinelOne public platform tiers and enterprise bundles remain separate or custom.. Watch for with Innofactor MDRaaS: Tier1 and Tier2 cover regular business hours, not 24/7.; Endpoint and network detection are add-ons, so base SIEM-only scope may be narrower than buyers expect.. Watch for with SentinelOne: Platform license ($179.99-$229.99/endpoint/year) is required before MDR, significant prerequisite cost; MDR pricing is a bolt-on fee not shown on the public pricing page.
Should I choose Innofactor MDRaaS or SentinelOne?
Choose Innofactor MDRaaS if: nordic buyers already committed to Microsoft Azure and Sentinel. Choose SentinelOne if: organizations already running SentinelOne Singularity wanting platform-native MDR without adding another vendor. Innofactor MDRaaS is not ideal for buyers that need public MDR pricing or response SLAs before sales engagement. SentinelOne is not ideal for organizations running CrowdStrike, Microsoft Defender, or any non-SentinelOne EDR, platform-native lock-in.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.