Innofactor MDRaaS vs Secureworks
Innofactor MDRaaS is a Microsoft-ecosystem that works with your existing tools. Secureworks is a Services firm that works with your existing tools. Innofactor MDRaaS targets SMB, Mid-market, and Enterprise organizations; Secureworks serves Mid-market and Enterprise. Innofactor MDRaaS includes 1 attack surfaces in base pricing (Cloud), compared to 4 for Secureworks (Endpoint, Cloud, Identity, Network).
Buyer brief
Innofactor MDRaaS is a Microsoft-ecosystem that works with your existing tools. Secureworks is a Services firm that works with your existing tools. Innofactor MDRaaS targets SMB, Mid-market, and Enterprise organizations; Secureworks serves Mid-market and Enterprise. Innofactor MDRaaS includes 1 attack surfaces in base pricing (Cloud), compared to 4 for Secureworks (Endpoint, Cloud, Identity, Network).
Innofactor MDRaaS (Microsoft-ecosystem) and Secureworks (Services firm) serve different buyer profiles. Your decision depends on whether you prioritize Innofactor MDRaaS's innofactor mdraas fits microsoft-heavy nordic buyers that want sentinel-based monitoring while ke... or Secureworks's open xdr mdr with broad integration, ctu threat intelligence (now sophos x-ops), strong mitre res....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Nordic buyers already committed to Microsoft Azure and Sentinel | Enterprise organizations wanting open XDR with existing CrowdStrike, Defender, SentinelOne, or Carbon Black EDR |
| Price | Custom quote | Buyer benchmark: median $91,350/yr |
| Response authority | 0/6 actions · Approval required | 4/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Full query access | Full query access |
| Warranty | None listed | None listed |
- Best fit
- Nordic buyers already committed to Microsoft Azure and Sentinel
- Price
- Custom quote
- Response authority
- 0/6 actions · Approval required
- Stack
- Works with existing stack
- Data access
- Full query access
- Warranty
- None listed
- Best fit
- Enterprise organizations wanting open XDR with existing CrowdStrike, Defender, SentinelOne, or Carbon Black EDR
- Price
- Buyer benchmark: median $91,350/yr
- Response authority
- 4/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Full query access
- Warranty
- None listed
›› Detailed comparison
| FIELD | Innofactor MDRaaSTECH-AGNOSTIC | SecureworksTECH-AGNOSTIC |
|---|---|---|
| ›› Fit | ||
| Target size | SMB, Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| ›› Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Microsoft Defender | CrowdStrike Falcon InsightMicrosoft Defender for EndpointSentinelOneVMware Carbon Black (Cloud & Enterprise)Sophos EndpointTaegis Endpoint Agent (native) |
| SIEM integrations | Microsoft Sentinel | Taegis XDR (native Next-Gen SIEM) |
| Coverage | EPEndpoint: Optional add-onCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: Not coveredNetNetwork: Optional add-onOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: Optional add-onNetNetwork: CoveredOTOT/IoT: Optional add-on |
| ›› Response | ||
| Response type | Guided Response | Active Remediation |
| Approval policy | Approval Required | Configurable |
| Response actions | Alert and notify only | IsolateContainDisable accountsCustom playbooks |
| IR included | Separate | ✓ Included |
| ›› Cost | ||
| Price range | Not published | Third-party buyer data reports a $91,350/year median buyer cost for Secureworks, with a visible public range from $15,200 to $421,751/year. PeerSpot reviews also report MDR/MXDR annual deals around $60K-$320K+ depending on environment. |
| Minimum seats | None | None |
| Breach warranty | – | – |
| ›› More details | ||
| Requires own agent | No | No |
| Endpoints | + Optional | ✓ Included |
| Cloud workloads | ✓ Included | ✓ Included |
| Identity | ~ Limited | ✓ Included |
| SaaS apps | Not offered | + Optional |
| Network | + Optional | ✓ Included |
| OT/ICS | Not offered | + Optional |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | ≤1 hour |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Tiered custom quote. Innofactor publishes Basic, Standard and Advanced MDRaaS tiers, each marked ask for pricing. | Per-endpoint pricing, custom/quote-based. Three tiers: MDR, MDR Plus, MDR Enhanced. |
| Hidden cost warnings | Tier1 and Tier2 cover regular business hours, not 24/7.. Endpoint and network detection are add-ons, so base SIEM-only scope may be narrower than buyers expect.. Public pages do not publish named response actions or response SLAs.. Customers keep ownership of logs and incidents, so internal responsibility for mitigation should be clear before signing. | Sophos acquisition completed Feb 2025, Taegis integration into Sophos Central underway with long-term platform consolidation likely. ~6% workforce reduction (~380 roles) in Feb 2025 post-acquisition, verify analyst continuity. Per-endpoint pricing varies widely ($70-$170/endpoint reported), negotiate hard |
| Data portability | Full | Partial |
| Contract terms | Tier1 Basic, Tier2 Standard, Tier3 Advanced, Custom | Annual, Multi-year |
| Channels | EmailPhonePortal | PortalEmailPhone |
| Data access | Full query access | Full query access |
| Dedicated analyst | – | ✓ |
| SOC regions | Europe | North AmericaEuropeAsia-Pacific |
| Onboarding | Innofactor says the core infrastructure resides in the customer's Azure cloud environment and needs no on-premises infrastructure. It describes deployment as rapid and light, but does not publish a standard onboarding duration. | 30-45 days typical |
| Industry focus | Public SectorFinancial ServicesTechnology | Financial ServicesGovernmentHealthcareManufacturing / OTEducationRetailTechnology |
| MTTD | Not published | Not formally published. |
| MTTR | Not published | Not formally published. 60-minute investigation SLA from case initiation to customer notification (service-level credits apply). |
| Community view | Innofactor has limited MDR-specific public review volume. The public buyer case rests on Nordic Microsoft expertise, Sentinel in the customer's Azure environment, tiered service levels and clear customer control of logs and incidents. Buyers should validate response authority, total licensing cost, add-on scope and Tier3 operating model before signing. | G2 4.6/5 (48 reviews). PeerSpot 7.8/10 (#2 MSSP, #15 MDR). Glassdoor 3.5/5 with 64% recommending. Taegis achieved 100% visibility and 95% detection in MITRE evaluation. Product quality respected, but organizational stability is the concern after Sophos acquisition and significant headcount losses. |
| Compliance | ISO 27001ISO 9001ISO 13485AQAP-2110ISO 14001 | ISO 27001SOC 2 Type IIFFIEC Examined (Technology Service Provider)FIPS 140-3HIPAA/HITRUSTPCI DSSGDPR |
| Certifications | ISO 9001:2015ISO 13485:2016ISO/IEC 27001:2022AQAP-2110ISO 14001:2015Microsoft Solution Partner designationsMicrosoft Advanced Specializations | ISO 27001 (ISMS for Taegis infrastructure, Schellman-certified)SOC 2 Type II (security, availability, confidentiality)FFIEC Examined as Technology Service Provider (annually)FIPS 140-3 encryption complianceCOBIT alignmentNIST SP800-53 alignment |
| Founded | 2000 | 1998 |
| Data retention | Not published as a standard MDR retention period. Innofactor says logs and incidents remain in the customer's own Azure environment. | 12 months standard included. Extendable up to 48 additional months for a fee. |
| API available | – | ✓ |
| Website | Visit → | Visit → |
›› FAQ
What is the main difference between Innofactor MDRaaS and Secureworks?
Innofactor MDRaaS is a Microsoft-ecosystem that is technology-agnostic (works with your existing tools). Secureworks is a Services firm that is technology-agnostic (works with your existing tools). SLA commitments differ: Innofactor MDRaaS offers Not disclosed, Secureworks offers ≤1 hour. Innofactor MDRaaS covers 1 attack surfaces in base pricing vs. 4 for Secureworks.
How do Innofactor MDRaaS and Secureworks differ in response capabilities?
Innofactor MDRaaS supports 0 autonomous actions (none) and requires approval before acting. Secureworks supports 4 autonomous actions (account disable, custom playbooks, endpoint isolation, network containment) and approval is configurable. Incident response is not included with Innofactor MDRaaS and included with Secureworks.
How does Innofactor MDRaaS pricing compare to Secureworks?
Innofactor MDRaaS pricing: Not published. Secureworks pricing: Third-party buyer data reports a $91,350/year median buyer cost for Secureworks, with a visible public range from $15,200 to $421,751/year. PeerSpot reviews also report MDR/MXDR annual deals around $60K-$320K+ depending on environment.. Watch for with Innofactor MDRaaS: Tier1 and Tier2 cover regular business hours, not 24/7.; Endpoint and network detection are add-ons, so base SIEM-only scope may be narrower than buyers expect.. Watch for with Secureworks: Sophos acquisition completed Feb 2025, Taegis integration into Sophos Central underway with long-term platform consolidation likely; ~6% workforce reduction (~380 roles) in Feb 2025 post-acquisition, verify analyst continuity.
Should I choose Innofactor MDRaaS or Secureworks?
Choose Innofactor MDRaaS if: nordic buyers already committed to Microsoft Azure and Sentinel. Choose Secureworks if: enterprise organizations wanting open XDR with existing CrowdStrike, Defender, SentinelOne, or Carbon Black EDR. Innofactor MDRaaS is not ideal for buyers that need public MDR pricing or response SLAs before sales engagement. Secureworks is not ideal for buyers concerned about organizational stability after Sophos acquisition and significant headcount losses.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.