Innofactor MDRaaS vs N-able
Innofactor MDRaaS is a Microsoft-ecosystem that works with your existing tools. N-able is a MSP-channel that works with your existing tools. Innofactor MDRaaS targets SMB, Mid-market, and Enterprise organizations; N-able serves SMB and Mid-market. Innofactor MDRaaS includes 1 attack surfaces in base pricing (Cloud), compared to 5 for N-able (Endpoint, Cloud, SaaS, Identity, Network).
Buyer brief
Innofactor MDRaaS is a Microsoft-ecosystem that works with your existing tools. N-able is a MSP-channel that works with your existing tools. Innofactor MDRaaS targets SMB, Mid-market, and Enterprise organizations; N-able serves SMB and Mid-market. Innofactor MDRaaS includes 1 attack surfaces in base pricing (Cloud), compared to 5 for N-able (Endpoint, Cloud, SaaS, Identity, Network).
Innofactor MDRaaS (Microsoft-ecosystem) and N-able (MSP-channel) serve different buyer profiles. Your decision depends on whether you prioritize Innofactor MDRaaS's innofactor mdraas fits microsoft-heavy nordic buyers that want sentinel-based monitoring while ke... or N-able's unified security operations platform combining xdr, siem, soar, and ueba with vendor-agnostic mdr....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Nordic buyers already committed to Microsoft Azure and Sentinel | MSPs wanting a unified XDR + SIEM + SOAR + UEBA platform to reduce vendor sprawl |
| Price | Custom quote | MSP security bundle: $90-$275/user/mo; not Adlumin standalone |
| Response authority | 0/6 actions · Approval required | 6/6 actions · Configurable |
| Stack | Works with existing stack | Own agent required |
| Data access | Full query access | Full query access |
| Warranty | None listed | $500,000 |
- Best fit
- Nordic buyers already committed to Microsoft Azure and Sentinel
- Price
- Custom quote
- Response authority
- 0/6 actions · Approval required
- Stack
- Works with existing stack
- Data access
- Full query access
- Warranty
- None listed
- Best fit
- MSPs wanting a unified XDR + SIEM + SOAR + UEBA platform to reduce vendor sprawl
- Price
- MSP security bundle: $90-$275/user/mo; not Adlumin standalone
- Response authority
- 6/6 actions · Configurable
- Stack
- Own agent required
- Data access
- Full query access
- Warranty
- $500,000
›› Detailed comparison
| FIELD | Innofactor MDRaaSTECH-AGNOSTIC | N-ableTECH-AGNOSTIC |
|---|---|---|
| ›› Fit | ||
| Target size | SMB, Mid-market, Enterprise | SMB, Mid-market |
| Sentiment | Mixed | Positive |
| ›› Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Microsoft Defender | CrowdStrike |
| SIEM integrations | Microsoft Sentinel | Built-in SIEM |
| Coverage | EPEndpoint: Optional add-onCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: Not coveredNetNetwork: Optional add-onOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Not covered |
| ›› Response | ||
| Response type | Guided Response | Active Remediation |
| Approval policy | Approval Required | Configurable |
| Response actions | Alert and notify only | IsolateKill processContainDisable accountsQuarantineCustom playbooks |
| IR included | Separate | ✓ Included |
| ›› Cost | ||
| Price range | Not published | Third-party/MSP-channel estimate: MSPs typically bundle at $90-$275/user/month for full security programs. Exact Adlumin standalone pricing not published. |
| Minimum seats | None | None |
| Breach warranty | – | $500,000 |
| ›› More details | ||
| Requires own agent | No | Yes |
| Endpoints | + Optional | ✓ Included |
| Cloud workloads | ✓ Included | ✓ Included |
| Identity | ~ Limited | ✓ Included |
| SaaS apps | Not offered | ✓ Included |
| Network | + Optional | ✓ Included |
| OT/ICS | Not offered | Not offered |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Tiered custom quote. Innofactor publishes Basic, Standard and Advanced MDRaaS tiers, each marked ask for pricing. | Per-user per-month pricing through MSP channel. Three tiers: MDR Base (identity-focused ITDR for M365 only), MDR Standard, MDR Advanced (adds 90-day retention). |
| Hidden cost warnings | Tier1 and Tier2 cover regular business hours, not 24/7.. Endpoint and network detection are add-ons, so base SIEM-only scope may be narrower than buyers expect.. Public pages do not publish named response actions or response SLAs.. Customers keep ownership of logs and incidents, so internal responsibility for mitigation should be clear before signing. | MDR Base tier is identity-only (M365 ITDR). MDR Standard required for endpoint/network/cloud coverage.. Data retention upgrade (30 to 90 days) requires Advanced tier. Pricing designed for MSP channel. Direct enterprise pricing may differ or be unavailable.. N-able acquisition creates roadmap and integration uncertainty |
| Data portability | Full | Partial |
| Contract terms | Tier1 Basic, Tier2 Standard, Tier3 Advanced, Custom | Annual, Multi-year |
| Channels | EmailPhonePortal | EmailPortalPhone |
| Data access | Full query access | Full query access |
| Dedicated analyst | – | ✓ |
| SOC regions | Europe | North AmericaEurope |
| Onboarding | Innofactor says the core infrastructure resides in the customer's Azure cloud environment and needs no on-premises infrastructure. It describes deployment as rapid and light, but does not publish a standard onboarding duration. | 30 minutes deployment (vendor-claimed), 600+ hours of pre-built playbooks included |
| Industry focus | Public SectorFinancial ServicesTechnology | Financial ServicesHealthcareLegalGovernmentManufacturing |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | Innofactor has limited MDR-specific public review volume. The public buyer case rests on Nordic Microsoft expertise, Sentinel in the customer's Azure environment, tiered service levels and clear customer control of logs and incidents. Buyers should validate response authority, total licensing cost, add-on scope and Tier3 operating model before signing. | G2 4.8/5 and Gartner Peer Insights 4.7/5 (3 reviews) show strong sentiment for customer support, ease of use, and platform features. Limited independent review data. MSP community reception to N-able acquisition is cautiously optimistic but creates integration uncertainty. |
| Compliance | ISO 27001ISO 9001ISO 13485AQAP-2110ISO 14001 | HIPAAPCI DSSNISTGLBASOXFFIEC |
| Certifications | ISO 9001:2015ISO 13485:2016ISO/IEC 27001:2022AQAP-2110ISO 14001:2015Microsoft Solution Partner designationsMicrosoft Advanced Specializations | – |
| Founded | 2000 | 2016 |
| Data retention | Not published as a standard MDR retention period. Innofactor says logs and incidents remain in the customer's own Azure environment. | 30 days (Standard), 90 days (Advanced tier) |
| API available | – | ✓ |
| Website | Visit → | Visit → |
›› FAQ
What is the main difference between Innofactor MDRaaS and N-able?
Innofactor MDRaaS is a Microsoft-ecosystem that is technology-agnostic (works with your existing tools). N-able is a MSP-channel that is technology-agnostic (works with your existing tools). Innofactor MDRaaS covers 1 attack surfaces in base pricing vs. 5 for N-able.
How do Innofactor MDRaaS and N-able differ in response capabilities?
Innofactor MDRaaS supports 0 autonomous actions (none) and requires approval before acting. N-able supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. Incident response is not included with Innofactor MDRaaS and included with N-able.
How does Innofactor MDRaaS pricing compare to N-able?
Innofactor MDRaaS pricing: Not published. N-able pricing: Third-party/MSP-channel estimate: MSPs typically bundle at $90-$275/user/month for full security programs. Exact Adlumin standalone pricing not published.. Watch for with Innofactor MDRaaS: Tier1 and Tier2 cover regular business hours, not 24/7.; Endpoint and network detection are add-ons, so base SIEM-only scope may be narrower than buyers expect.. Watch for with N-able: MDR Base tier is identity-only (M365 ITDR). MDR Standard required for endpoint/network/cloud coverage.; Data retention upgrade (30 to 90 days) requires Advanced tier.
Should I choose Innofactor MDRaaS or N-able?
Choose Innofactor MDRaaS if: nordic buyers already committed to Microsoft Azure and Sentinel. Choose N-able if: mSPs wanting a unified XDR + SIEM + SOAR + UEBA platform to reduce vendor sprawl. Innofactor MDRaaS is not ideal for buyers that need public MDR pricing or response SLAs before sales engagement. N-able is not ideal for large enterprises with existing SOC infrastructure and direct vendor relationships (MSP-channel only).
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.