Innofactor MDRaaS vs MAD Security
Innofactor MDRaaS is a Microsoft-ecosystem that works with your existing tools. MAD Security is a Services firm that works with your existing tools. Innofactor MDRaaS targets SMB, Mid-market, and Enterprise organizations; MAD Security serves Mid-market and Enterprise.
Buyer brief
Innofactor MDRaaS is a Microsoft-ecosystem that works with your existing tools. MAD Security is a Services firm that works with your existing tools. Innofactor MDRaaS targets SMB, Mid-market, and Enterprise organizations; MAD Security serves Mid-market and Enterprise.
Innofactor MDRaaS (Microsoft-ecosystem) and MAD Security (Services firm) serve different buyer profiles. Your decision depends on whether you prioritize Innofactor MDRaaS's innofactor mdraas fits microsoft-heavy nordic buyers that want sentinel-based monitoring while ke... or MAD Security's mad security is strongest where mdr is part of a regulated security operations and compliance pro....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Nordic buyers already committed to Microsoft Azure and Sentinel | Defense contractors and government contractors that need MDR evidence aligned to DFARS, CMMC and NIST requirements |
| Price | Custom quote | MSS example: $24K-$90K/yr; not MDR-only |
| Response authority | 0/6 actions · Approval required | 1/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Full query access | Reports only |
| Warranty | None listed | None listed |
- Best fit
- Nordic buyers already committed to Microsoft Azure and Sentinel
- Price
- Custom quote
- Response authority
- 0/6 actions · Approval required
- Stack
- Works with existing stack
- Data access
- Full query access
- Warranty
- None listed
- Best fit
- Defense contractors and government contractors that need MDR evidence aligned to DFARS, CMMC and NIST requirements
- Price
- MSS example: $24K-$90K/yr; not MDR-only
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Reports only
- Warranty
- None listed
›› Detailed comparison
| FIELD | Innofactor MDRaaSTECH-AGNOSTIC | MAD SecurityTECH-AGNOSTIC |
|---|---|---|
| ›› Fit | ||
| Target size | SMB, Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| ›› Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Microsoft Defender | None listed |
| SIEM integrations | Microsoft Sentinel | None listed |
| Coverage | EPEndpoint: Optional add-onCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: Not coveredNetNetwork: Optional add-onOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: LimitedIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: Optional add-onOTOT/IoT: Optional add-on |
| ›› Response | ||
| Response type | Guided Response | Active Remediation |
| Approval policy | Approval Required | Configurable |
| Response actions | Alert and notify only | Custom playbooks |
| IR included | Separate | Separate |
| ›› Cost | ||
| Price range | Not published | Custom pricing. A vendor-published MAD Security cost-comparison PDF gives $24,000-$90,000 per year as an example average for SMB managed security services, but it is not an MDR-specific quote and says pricing varies. |
| Minimum seats | None | None |
| Breach warranty | – | – |
| ›› More details | ||
| Requires own agent | No | No |
| Endpoints | + Optional | ✓ Included |
| Cloud workloads | ✓ Included | ~ Limited |
| Identity | ~ Limited | ~ Limited |
| SaaS apps | Not offered | ~ Limited |
| Network | + Optional | + Optional |
| OT/ICS | Not offered | + Optional |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Tiered custom quote. Innofactor publishes Basic, Standard and Advanced MDRaaS tiers, each marked ask for pricing. | Custom pricing. MAD Security publishes a broad managed security services cost comparison, but does not publish MDR-specific price bands, minimums, per-endpoint pricing or log-volume pricing. |
| Hidden cost warnings | Tier1 and Tier2 cover regular business hours, not 24/7.. Endpoint and network detection are add-ons, so base SIEM-only scope may be narrower than buyers expect.. Public pages do not publish named response actions or response SLAs.. Customers keep ownership of logs and incidents, so internal responsibility for mitigation should be clear before signing. | Confirm whether MDR is quoted as a standalone endpoint service or bundled into SOC-as-a-Service.. Confirm whether NDR, cloud telemetry, identity correlation and OT/IT monitoring are included or separate services.. Ask which tools are included in the MDR fee, since public pages do not name a standard EDR or SIEM platform.. The public $24,000-$90,000 annual example is for managed security services broadly, not a scoped MDR quote.. No public MDR SLA table, service-credit terms or breach warranty were found. |
| Data portability | Full | Partial |
| Contract terms | Tier1 Basic, Tier2 Standard, Tier3 Advanced, Custom | Custom |
| Channels | EmailPhonePortal | EmailPortalPhone |
| Data access | Full query access | Reports only |
| Dedicated analyst | – | – |
| SOC regions | Europe | North America |
| Onboarding | Innofactor says the core infrastructure resides in the customer's Azure cloud environment and needs no on-premises infrastructure. It describes deployment as rapid and light, but does not publish a standard onboarding duration. | Not published as a standard MDR onboarding timeline. |
| Industry focus | Public SectorFinancial ServicesTechnology | Defense Industrial BaseGovernmentMaritimeState and Local GovernmentFinancial ServicesTechnologyHigher EducationManufacturing |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | Innofactor has limited MDR-specific public review volume. The public buyer case rests on Nordic Microsoft expertise, Sentinel in the customer's Azure environment, tiered service levels and clear customer control of logs and incidents. Buyers should validate response authority, total licensing cost, add-on scope and Tier3 operating model before signing. | MAD Security has clear regulated-sector positioning and public MSSP Alert recognition, but independent MDR buyer-review signal is thin. No meaningful G2, Gartner Peer Insights or PeerSpot MDR review profile was found in this pass. |
| Compliance | ISO 27001ISO 9001ISO 13485AQAP-2110ISO 14001 | CMMCDFARSNIST SP 800-171NIST 800-53FISMAFedRAMPMTSACJISHIPAA |
| Certifications | ISO 9001:2015ISO 13485:2016ISO/IEC 27001:2022AQAP-2110ISO 14001:2015Microsoft Solution Partner designationsMicrosoft Advanced Specializations | CMMC Level 2 CertifiedCMMC Registered Provider OrganizationService-Disabled Veteran-Owned Small Business |
| Founded | 2000 | 2010 |
| Data retention | Not published as a standard MDR retention period. Innofactor says logs and incidents remain in the customer's own Azure environment. | Not published |
| API available | – | – |
| Website | Visit → | Visit → |
›› FAQ
What is the main difference between Innofactor MDRaaS and MAD Security?
Innofactor MDRaaS is a Microsoft-ecosystem that is technology-agnostic (works with your existing tools). MAD Security is a Services firm that is technology-agnostic (works with your existing tools).
How do Innofactor MDRaaS and MAD Security differ in response capabilities?
Innofactor MDRaaS supports 0 autonomous actions (none) and requires approval before acting. MAD Security supports 1 autonomous actions (custom playbooks) and approval is configurable.
How does Innofactor MDRaaS pricing compare to MAD Security?
Innofactor MDRaaS pricing: Not published. MAD Security pricing: Custom pricing. A vendor-published MAD Security cost-comparison PDF gives $24,000-$90,000 per year as an example average for SMB managed security services, but it is not an MDR-specific quote and says pricing varies.. Watch for with Innofactor MDRaaS: Tier1 and Tier2 cover regular business hours, not 24/7.; Endpoint and network detection are add-ons, so base SIEM-only scope may be narrower than buyers expect.. Watch for with MAD Security: Confirm whether MDR is quoted as a standalone endpoint service or bundled into SOC-as-a-Service.; Confirm whether NDR, cloud telemetry, identity correlation and OT/IT monitoring are included or separate services..
Should I choose Innofactor MDRaaS or MAD Security?
Choose Innofactor MDRaaS if: nordic buyers already committed to Microsoft Azure and Sentinel. Choose MAD Security if: defense contractors and government contractors that need MDR evidence aligned to DFARS, CMMC and NIST requirements. Innofactor MDRaaS is not ideal for buyers that need public MDR pricing or response SLAs before sales engagement. MAD Security is not ideal for buyers that need MDR-specific pricing, minimums and packaged tiers before talking to sales.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.