InfoGuard vs TrustNet GhostWatch
InfoGuard and TrustNet GhostWatch are both Services firms that work with your existing tools. InfoGuard targets Mid-market and Enterprise organizations, while TrustNet GhostWatch serves SMB, Mid-market, and Enterprise. InfoGuard includes 4 attack surfaces in base pricing (Endpoint, Cloud, Identity, Network), compared to 2 for TrustNet GhostWatch (Cloud, Network).
Buyer brief
InfoGuard and TrustNet GhostWatch are both Services firms that work with your existing tools. InfoGuard targets Mid-market and Enterprise organizations, while TrustNet GhostWatch serves SMB, Mid-market, and Enterprise. InfoGuard includes 4 attack surfaces in base pricing (Endpoint, Cloud, Identity, Network), compared to 2 for TrustNet GhostWatch (Cloud, Network).
InfoGuard offers broader coverage (4 surfaces vs. 2). TrustNet GhostWatch may suit teams that need depth over breadth.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Swiss, German and Austrian buyers that want MDR from DACH-based SOCs | SaaS and cloud-native teams that want managed security tied to SOC 2, ISO 27001 or similar audit work |
| Price | Custom quote | Custom quote |
| Response authority | 1/6 actions · Configurable | 2/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Swiss, German and Austrian buyers that want MDR from DACH-based SOCs
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- SaaS and cloud-native teams that want managed security tied to SOC 2, ISO 27001 or similar audit work
- Price
- Custom quote
- Response authority
- 2/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | InfoGuardTECH-AGNOSTIC | TrustNet GhostWatchTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | SMB, Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Customer endpoint telemetry | None listed |
| SIEM integrations | Customer log sources | GhostWatch integrated SIEM |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: LimitedNetNetwork: CoveredOTOT/IoT: Limited | EPEndpoint: LimitedCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: CoveredOTOT/IoT: Not covered |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | Custom playbooks | ContainCustom playbooks |
| IR included | ✓ Included | Separate |
| Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ~ Limited |
| Cloud workloads | ✓ Included | ✓ Included |
| Identity | ✓ Included | ~ Limited |
| SaaS apps | ~ Limited | ~ Limited |
| Network | ✓ Included | ✓ Included |
| OT/ICS | ~ Limited | Not offered |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote. InfoGuard does not publish MDR package pricing. | Custom quote. TrustNet publishes flexible service tiers and says GhostWatch is available for an affordable fixed monthly fee, but no public managed-security price list was found. |
| Hidden cost warnings | Public pages do not publish MDR pricing, contract minimums or service-credit language.. Named autonomous response actions are not published, so response authority should be written into the contract.. InfoGuard offers both Managed SOC and Co-Managed SOC, so buyer-side staffing and responsibility can vary by model.. Data can stay at the customer premises or in Swiss data centres, which may change architecture and retention cost.. Incident Response Retainer exists as a separate offer, so buyers should confirm exactly what incident-response work is included in MDR. | TrustNet is compliance-heavy, so buyers should separate MDR and managed security operations cost from audit and advisory work.. Public pages do not publish response SLAs or named containment actions.. Endpoint coverage is less explicit than network, cloud, SIEM and vulnerability management coverage.. GhostWatch and TrustNet pages use both managed security and MDR language, so buyers should confirm exact service obligations in the order form. |
| Data portability | Partial | Partial |
| Contract terms | Custom, Managed SOC, Co-Managed SOC, Incident Response Retainer | Custom, Monthly |
| Channels | PortalEmailPhone | PortalEmailPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | Europe | North America |
| Onboarding | InfoGuard's Cyber Defence brochure states 4 weeks for structured SOC onboarding. Buyers should confirm which log sources, sensors and response playbooks are included in that onboarding scope. | TrustNet says GhostWatch begins monitoring immediately after rapid deployment, with assessment and alignment before onboarding. A public standard onboarding timeline was not found. |
| Industry focus | Financial ServicesInsuranceManufacturingEnergyHealthcareRetailService ProvidersPublic Sector | SaaSHealthcareRetailFinancial ServicesTechnologyCompliance-heavy organizations |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on InfoGuard's Swiss and German SOC delivery, 90+ SOC and CSIRT experts, open XDR platform, data-residency options and incident-response credentials. Buyers should validate pricing, response authority, named integrations and exact co-managed responsibilities directly. | GhostWatch has limited MDR-specific community signal. TrustNet's public story is strongest around compliance, audits, MDR and managed security rather than independent MDR benchmarks. Treat buyer diligence as a service-scope exercise: verify response authority, telemetry sources and the split between security operations and compliance services. |
| Compliance | ISO 27001ISAE 3000 Type 2GDPRSwiss DSG | SOC 2PCI DSSISO 27001HIPAAHITRUSTGDPRCCPACMMCNIST CSF |
| Certifications | ISO/IEC 27001:2022ISO 14001ISAE 3000 Type 2-audited Cyber Defence CenterBSI-qualified APT Response service providerFIRST member | PCI QSA |
| Founded | 2001 | 2003 |
| Data retention | InfoGuard says data is stored exclusively at the customer's premises or in its redundant data centres in Switzerland. No standard public MDR retention period was found. | Not published as a standard GhostWatch retention period. |
| API available | – | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between InfoGuard and TrustNet GhostWatch?
InfoGuard is a Services firm that is technology-agnostic (works with your existing tools). TrustNet GhostWatch is a Services firm that is technology-agnostic (works with your existing tools). InfoGuard covers 4 attack surfaces in base pricing vs. 2 for TrustNet GhostWatch.
How do InfoGuard and TrustNet GhostWatch differ in response capabilities?
InfoGuard supports 1 autonomous actions (custom playbooks) and approval is configurable. TrustNet GhostWatch supports 2 autonomous actions (custom playbooks, network containment) and approval is configurable. Incident response is included with InfoGuard and not included with TrustNet GhostWatch.
How does InfoGuard pricing compare to TrustNet GhostWatch?
InfoGuard pricing: Not published. TrustNet GhostWatch pricing: Not published. Watch for with InfoGuard: Public pages do not publish MDR pricing, contract minimums or service-credit language.; Named autonomous response actions are not published, so response authority should be written into the contract.. Watch for with TrustNet GhostWatch: TrustNet is compliance-heavy, so buyers should separate MDR and managed security operations cost from audit and advisory work.; Public pages do not publish response SLAs or named containment actions..
Should I choose InfoGuard or TrustNet GhostWatch?
Choose InfoGuard if: swiss, German and Austrian buyers that want MDR from DACH-based SOCs. Choose TrustNet GhostWatch if: saaS and cloud-native teams that want managed security tied to SOC 2, ISO 27001 or similar audit work. InfoGuard is not ideal for buyers that need public MDR pricing before sales. TrustNet GhostWatch is not ideal for buyers that need a pure-play MDR provider with published endpoint isolation and account containment actions.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.