Huntress vs Sapphire
Huntress is a MSP-channel that requires its own security platform. Sapphire is a Services firm that works with your existing tools. Huntress targets SMB and Mid-market organizations; Sapphire serves SMB, Mid-market, and Enterprise. Huntress includes 1 attack surfaces in base pricing (Endpoint), compared to 4 for Sapphire (Endpoint, Cloud, SaaS, Network).
Buyer brief
Huntress is a MSP-channel that requires its own security platform. Sapphire is a Services firm that works with your existing tools. Huntress targets SMB and Mid-market organizations; Sapphire serves SMB, Mid-market, and Enterprise. Huntress includes 1 attack surfaces in base pricing (Endpoint), compared to 4 for Sapphire (Endpoint, Cloud, SaaS, Network).
Huntress is the choice if you want a single-vendor stack with deep integration. Sapphire is better if you have existing tools and want flexibility.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | MSPs wanting a channel-first MDR partner with multi-tenant management and volume pricing | UK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC |
| Price | Managed EDR estimate: ~$2.50-$3.50/endpoint/mo | Custom quote |
| Response authority | 5/6 actions · Configurable | 1/6 actions · Configurable |
| Stack | Requires own platform | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- MSPs wanting a channel-first MDR partner with multi-tenant management and volume pricing
- Price
- Managed EDR estimate: ~$2.50-$3.50/endpoint/mo
- Response authority
- 5/6 actions · Configurable
- Stack
- Requires own platform
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- UK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
›› Detailed comparison
| FIELD | HuntressPLATFORM | SapphireTECH-AGNOSTIC |
|---|---|---|
| ›› Fit | ||
| Target size | SMB, Mid-market | SMB, Mid-market, Enterprise |
| Sentiment | Very Positive | Mixed |
| ›› Your stack | ||
| Approach | Requires their platform | Works with your tools |
| EDR integrations | Huntress AgentMicrosoft DefenderCrowdStrike FalconSentinelOneCisco Secure Endpoint | EDR toolsMicrosoft technologies |
| SIEM integrations | Huntress Managed SIEM | ExabeamSIEM tools |
| Coverage | EPEndpoint: CoveredCloudCloud: Optional add-onIDIdentity: Optional add-onSaaSSaaS: Optional add-onNetNetwork: Optional add-onOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Optional add-on |
| ›› Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateKill processContainDisable accountsQuarantine | Custom playbooks |
| IR included | Separate | ✓ Included |
| ›› Cost | ||
| Price range | Estimated ~$2.50-$3.50/endpoint/month for EDR (community-reported). Not officially published. Volume discounts decrease price. | Not published |
| Minimum seats | 50 | None |
| Breach warranty | – | – |
| ›› More details | ||
| Requires own agent | Yes | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | + Optional | ✓ Included |
| Identity | + Optional | ~ Limited |
| SaaS apps | + Optional | ✓ Included |
| Network | + Optional | ✓ Included |
| OT/ICS | Not offered | + Optional |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Per-endpoint (EDR), per-identity (ITDR), per-data-source (SIEM). Volume discounts for MSPs. | Custom quote. Sapphire does not publish MDR package pricing. |
| Hidden cost warnings | 50-endpoint minimum for standard plan, under 50 requires sales engagement. Each product (EDR, ITDR, SIEM, SAT) priced separately, full stack costs add up. Managed SIEM priced per data source with pooled data allocation, overages possible. Pricing not publicly published, requires sales engagement. No breach warranty | Public pages do not publish response SLAs or exact response-authority rules.. MDR, MXDR and OT SOC scope can differ materially, so buyers should define monitored surfaces in the order form.. The page publishes vendor-reported comparative metrics without independent methodology.. IR hours are included as standard, but buyers should confirm number of hours, coverage triggers and overage rates. |
| Data portability | Partial | Partial |
| Contract terms | Annual, Monthly | Custom |
| Channels | EmailPortalPhone | PortalEmailPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | North AmericaEuropeAsia-Pacific | Europe |
| Onboarding | Agent deploys in under 30 minutes and appears in portal within ~15 minutes of install. Pre-built deployment scripts for RMM tools. | Sapphire references onboarding and implementation that can be shorter than expected, but no standard public MDR onboarding timeline was found. |
| Industry focus | MSP/MSSP ChannelHealthcareFinancial ServicesLegalEducationGovernment (Local/State)Manufacturing | Public SectorDefenceFinancial ServicesProfessional ServicesIndustrialsManufacturingOperational TechnologyHealthcare |
| MTTD | Not separately published | Not published |
| MTTR | 8 minutes average for Managed EDR, 3 minutes average for Managed ITDR (M365) | Not published |
| Community view | Rated 4.8/5 on G2 from 1,086 reviews and 9.4/10 on PeerSpot. MSPs consistently recommend Huntress for SMB environments, though reporting, API access, and the lack of breach warranty draw criticism. | Sapphire has limited MDR-specific community review volume. The public buyer case is strongest for UK ownership, UK-based SOC delivery, CREST SOC accreditation and IT/OT services depth. Buyers should validate response authority, price, metrics and the exact split between MDR, MXDR, OT SOC and incident-response work. |
| Compliance | SOC 2 Type IGDPRCCPA | ISO 27001NISTHIPAADORACyber Essentials PlusCRESTGDPRPCI DSS |
| Certifications | SOC 2 Type I (Security, Availability, Confidentiality)CVE Numbering Authority (CNA) | CREST SOCCREST Penetration TestingCyber Essentials PlusISO 27001 |
| Founded | 2015 | 1996 |
| Data retention | Managed SIEM: 1 year default (1 month active + 11 months cold). Extended add-on: 90 days active + up to 7 years cold. Logs are immutable. 30-day post-term retention for data migration. | Not published as a standard MDR retention period. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
›› FAQ
What is the main difference between Huntress and Sapphire?
Huntress is a MSP-channel that is platform-native (requires their own security stack). Sapphire is a Services firm that is technology-agnostic (works with your existing tools). Huntress covers 1 attack surfaces in base pricing vs. 4 for Sapphire.
How do Huntress and Sapphire differ in response capabilities?
Huntress supports 5 autonomous actions (account disable, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. Sapphire supports 1 autonomous actions (custom playbooks) and approval is configurable. Incident response is not included with Huntress and included with Sapphire.
How does Huntress pricing compare to Sapphire?
Huntress pricing: Estimated ~$2.50-$3.50/endpoint/month for EDR (community-reported). Not officially published. Volume discounts decrease price. (50-seat minimum). Sapphire pricing: Not published. Watch for with Huntress: 50-endpoint minimum for standard plan, under 50 requires sales engagement; Each product (EDR, ITDR, SIEM, SAT) priced separately, full stack costs add up. Watch for with Sapphire: Public pages do not publish response SLAs or exact response-authority rules.; MDR, MXDR and OT SOC scope can differ materially, so buyers should define monitored surfaces in the order form..
Should I choose Huntress or Sapphire?
Choose Huntress if: mSPs wanting a channel-first MDR partner with multi-tenant management and volume pricing. Choose Sapphire if: uK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC. Huntress is not ideal for enterprises needing deep SIEM integration with existing Splunk, Sentinel, or Chronicle. Sapphire is not ideal for buyers that need public MDR pricing or contractual response SLAs before sales engagement.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.