Help AG vs Todyl
Help AG is a Services firm that works with your existing tools. Todyl is a MSP-channel that requires its own security platform. Help AG targets Mid-market and Enterprise organizations; Todyl serves SMB and Mid-market. Help AG includes 0 attack surfaces in base pricing (), compared to 5 for Todyl (Endpoint, Cloud, SaaS, Identity, Network).
Buyer brief
Help AG is a Services firm that works with your existing tools. Todyl is a MSP-channel that requires its own security platform. Help AG targets Mid-market and Enterprise organizations; Todyl serves SMB and Mid-market. Help AG includes 0 attack surfaces in base pricing (), compared to 5 for Todyl (Endpoint, Cloud, SaaS, Identity, Network).
Todyl is the choice if you want a single-vendor stack with deep integration. Help AG is better if you have existing tools and want flexibility.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Middle East buyers that want MDR delivered from UAE and KSA sovereign SOCs | MSPs wanting to consolidate EDR, SASE, SIEM, MDR, and GRC into one platform |
| Price | Custom quote | Base platform from $250/mo; MXDR pricing unpublished |
| Response authority | 1/6 actions · Configurable | 6/6 actions · Configurable |
| Stack | Works with existing stack | Requires own platform |
| Data access | Reports only | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Middle East buyers that want MDR delivered from UAE and KSA sovereign SOCs
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Reports only
- Warranty
- None listed
- Best fit
- MSPs wanting to consolidate EDR, SASE, SIEM, MDR, and GRC into one platform
- Price
- Base platform from $250/mo; MXDR pricing unpublished
- Response authority
- 6/6 actions · Configurable
- Stack
- Requires own platform
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | Help AGTECH-AGNOSTIC | TodylPLATFORM |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | SMB, Mid-market |
| Sentiment | Mixed | Positive |
| Your stack | ||
| Approach | Works with your tools | Requires their platform |
| EDR integrations | None listed | Todyl Endpoint Security (native, required, Elastic-based) |
| SIEM integrations | None listed | Todyl Cloud-Managed SIEM (native) |
| Coverage | EPEndpoint: LimitedCloudCloud: LimitedIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: LimitedOTOT/IoT: Limited | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Not covered |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | Custom playbooks | IsolateKill processContainDisable accountsQuarantineCustom playbooks |
| IR included | ✓ Included | Separate |
| Cost | ||
| Price range | Not published | Starting at $250/month (platform base). Per-tier and per-module pricing not published. |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | Yes |
| Endpoints | ~ Limited | ✓ Included |
| Cloud workloads | ~ Limited | ✓ Included |
| Identity | ~ Limited | ✓ Included |
| SaaS apps | ~ Limited | ✓ Included |
| Network | ~ Limited | ✓ Included |
| OT/ICS | ~ Limited | Not offered |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote. Help AG does not publish MDR package pricing. | Three-tier packaging (Essentials, Advanced, Complete) launched September 2025. Platform subscription starting at $250/month. Per-tier pricing not published. |
| Hidden cost warnings | Public pages do not publish MDR pricing, contract minimums or service-credit language.. The service is positioned for sovereign UAE and KSA delivery, so buyers outside the region should confirm availability and data-residency architecture.. Response Automation-as-a-Service is named separately, so containment actions, permissions and cost should be written into the quote.. Help AG lists a broad cybersecurity portfolio around MDR, so buyers should separate included MDR scope from SecOps, CTEM, DFIR, advisory and cloud-security projects.. Public pages cite MTTD and MTTR improvement without figures, so buyers should ask for contractual metrics rather than relying on marketing claims. | Platform-native lock-in, must adopt full Todyl stack, cannot BYO EDR/SIEM/SASE. $250/month starting price is the base, unclear what modules are included at that tier. EDR is Elastic-based, not Todyl proprietary, custom rules layer on top of Elastic |
| Data portability | Partial | Limited |
| Contract terms | Custom, Managed Detection and Response, Response Automation-as-a-Service, Digital Forensics and Incident Response | Annual |
| Channels | SlackTeamsPortalEmailPhone | |
| Data access | Reports only | Dashboards |
| Dedicated analyst | – | ✓ |
| SOC regions | Middle East | North America |
| Onboarding | Not published. Help AG says Unicorn supports rapid deployment of threat detection content and playbooks, but no standard MDR onboarding duration was found. | Not publicly disclosed |
| Industry focus | GovernmentCritical InfrastructureEnterprise | MSP/ChannelHealthcareGovernmentEducationFinancial Services |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on Help AG's Middle East focus, e& enterprise ownership, sovereign UAE and KSA SOCs, 800+ certified experts, response automation, threat hunting and DFIR integration. Buyers should validate pricing, exact response authority, SLA figures and data-residency terms directly. | G2 4.6/5 (93 reviews). Software Finder 4.9/5 (14 reviews). PeerSpot listed but minimal reviews. MSP press is positive about tool consolidation. Limited independent buyer validation compared to established MDR vendors. |
| Compliance | ISO 27001ISO 22301ISO 20000-1ISO 27035-2NCASAMADESC | SOC 2 (infrastructure providers, not Todyl directly)ISO 27001 (infrastructure providers, not Todyl directly) |
| Certifications | ISO-certified sovereign SOCsISO 27001:2022ISO 22301:2019ISO 20000-1:2018ISO 27035-2:2023SOC CMM Level 3CREST-certified DFIR | – |
| Founded | 2005 | 2015 |
| Data retention | Help AG says MDR services are fully delivered within the region and aligned with data-residency and regulatory requirements. No standard public MDR log-retention period was found. | Up to 5 years searchable SIEM storage (configurable by tier) |
| API available | – | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Help AG and Todyl?
Help AG is a Services firm that is technology-agnostic (works with your existing tools). Todyl is a MSP-channel that is platform-native (requires their own security stack). Help AG covers 0 attack surfaces in base pricing vs. 5 for Todyl.
How do Help AG and Todyl differ in response capabilities?
Help AG supports 1 autonomous actions (custom playbooks) and approval is configurable. Todyl supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. Incident response is included with Help AG and not included with Todyl.
How does Help AG pricing compare to Todyl?
Help AG pricing: Not published. Todyl pricing: Starting at $250/month (platform base). Per-tier and per-module pricing not published.. Watch for with Help AG: Public pages do not publish MDR pricing, contract minimums or service-credit language.; The service is positioned for sovereign UAE and KSA delivery, so buyers outside the region should confirm availability and data-residency architecture.. Watch for with Todyl: Platform-native lock-in, must adopt full Todyl stack, cannot BYO EDR/SIEM/SASE; $250/month starting price is the base, unclear what modules are included at that tier.
Should I choose Help AG or Todyl?
Choose Help AG if: middle East buyers that want MDR delivered from UAE and KSA sovereign SOCs. Choose Todyl if: mSPs wanting to consolidate EDR, SASE, SIEM, MDR, and GRC into one platform. Help AG is not ideal for buyers that need public MDR pricing before sales. Todyl is not ideal for organizations with existing EDR/SIEM/SASE investments (requires full Todyl stack adoption).
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.