Help AG vs SecurityHQ
Help AG and SecurityHQ are both Services firms that work with your existing tools. Help AG targets Mid-market and Enterprise organizations, while SecurityHQ serves Mid-market and Enterprise. Help AG includes 0 attack surfaces in base pricing (), compared to 3 for SecurityHQ (Endpoint, Cloud, Network).
Buyer brief
Help AG and SecurityHQ are both Services firms that work with your existing tools. Help AG targets Mid-market and Enterprise organizations, while SecurityHQ serves Mid-market and Enterprise. Help AG includes 0 attack surfaces in base pricing (), compared to 3 for SecurityHQ (Endpoint, Cloud, Network).
SecurityHQ offers broader coverage (3 surfaces vs. 0). Help AG may suit teams that need depth over breadth.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Middle East buyers that want MDR delivered from UAE and KSA sovereign SOCs | Companies with experienced IT teams who can execute remediation actions based on analyst guidance |
| Price | Custom quote | Not published |
| Response authority | 1/6 actions · Configurable | 1/6 actions · Approval required |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Reports only | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Middle East buyers that want MDR delivered from UAE and KSA sovereign SOCs
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Reports only
- Warranty
- None listed
- Best fit
- Companies with experienced IT teams who can execute remediation actions based on analyst guidance
- Price
- Not published
- Response authority
- 1/6 actions · Approval required
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | Help AGTECH-AGNOSTIC | SecurityHQTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | None listed | None listed |
| SIEM integrations | None listed | IBM QRadar |
| Coverage | EPEndpoint: LimitedCloudCloud: LimitedIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: LimitedOTOT/IoT: Limited | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: Optional add-onSaaSSaaS: Optional add-onNetNetwork: CoveredOTOT/IoT: Not covered |
| Response | ||
| Response type | Active Remediation | Guided Response |
| Approval policy | Configurable | Approval Required |
| Response actions | Custom playbooks | Custom playbooks |
| IR included | ✓ Included | ✓ Included |
| Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ~ Limited | ✓ Included |
| Cloud workloads | ~ Limited | ✓ Included |
| Identity | ~ Limited | + Optional |
| SaaS apps | ~ Limited | + Optional |
| Network | ~ Limited | ✓ Included |
| OT/ICS | ~ Limited | Not offered |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | ≤15 minutes |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote. Help AG does not publish MDR package pricing. | Custom pricing based on environment size, data volume and services required. Available through AWS Marketplace with private offers. |
| Hidden cost warnings | Public pages do not publish MDR pricing, contract minimums or service-credit language.. The service is positioned for sovereign UAE and KSA delivery, so buyers outside the region should confirm availability and data-residency architecture.. Response Automation-as-a-Service is named separately, so containment actions, permissions and cost should be written into the quote.. Help AG lists a broad cybersecurity portfolio around MDR, so buyers should separate included MDR scope from SecOps, CTEM, DFIR, advisory and cloud-security projects.. Public pages cite MTTD and MTTR improvement without figures, so buyers should ask for contractual metrics rather than relying on marketing claims. | IBM QRadar SIEM licensing may be a separate cost depending on whether SecurityHQ hosts it or you bring your own. Clarify who pays for SIEM infrastructure.. No published pricing at all. AWS Marketplace lists private offers only, so you will not see a price until you engage sales.. Identity monitoring and SaaS coverage are scoped separately, which could increase costs significantly depending on your environment.. Multi-year contracts are typical in the MSSP market. Ask about early termination terms and auto-renewal clauses. |
| Data portability | Partial | Partial |
| Contract terms | Custom, Managed Detection and Response, Response Automation-as-a-Service, Digital Forensics and Incident Response | Annual |
| Channels | EmailPortalPhone | |
| Data access | Reports only | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | Middle East | EuropeMiddle EastNorth AmericaAPACAfrica |
| Onboarding | Not published. Help AG says Unicorn supports rapid deployment of threat detection content and playbooks, but no standard MDR onboarding duration was found. | Not published |
| Industry focus | GovernmentCritical InfrastructureEnterprise | Financial ServicesHealthcareGovernmentTechnologyManufacturing |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on Help AG's Middle East focus, e& enterprise ownership, sovereign UAE and KSA SOCs, 800+ certified experts, response automation, threat hunting and DFIR integration. Buyers should validate pricing, exact response authority, SLA figures and data-residency terms directly. | Thin public review presence compared to larger MDR vendors. MITRE 2024 managed services evaluation showed strong detection with low alert noise. IDC MarketScape Leader for Middle East MDR in 2024 and 2025. Technology-agnostic approach appeals to customers with existing EDR investments, but no published pricing and few customer references make independent evaluation difficult. |
| Compliance | ISO 27001ISO 22301ISO 20000-1ISO 27035-2NCASAMADESC | ISO 27001CREST |
| Certifications | ISO-certified sovereign SOCsISO 27001:2022ISO 22301:2019ISO 20000-1:2018ISO 27035-2:2023SOC CMM Level 3CREST-certified DFIR | ISO 27001CREST SOC Accreditation |
| Founded | 2005 | 2003 |
| Data retention | Help AG says MDR services are fully delivered within the region and aligned with data-residency and regulatory requirements. No standard public MDR log-retention period was found. | Not published. Varies by SIEM deployment and customer contract. |
| API available | – | ✓ |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Help AG and SecurityHQ?
Help AG is a Services firm that is technology-agnostic (works with your existing tools). SecurityHQ is a Services firm that is technology-agnostic (works with your existing tools). SLA commitments differ: Help AG offers Not disclosed, SecurityHQ offers ≤15 minutes. Help AG covers 0 attack surfaces in base pricing vs. 3 for SecurityHQ.
How do Help AG and SecurityHQ differ in response capabilities?
Help AG supports 1 autonomous actions (custom playbooks) and approval is configurable. SecurityHQ supports 1 autonomous actions (custom playbooks) and requires approval before acting.
How does Help AG pricing compare to SecurityHQ?
Help AG pricing: Not published. SecurityHQ pricing: Custom-quoted pricing. Watch for with Help AG: Public pages do not publish MDR pricing, contract minimums or service-credit language.; The service is positioned for sovereign UAE and KSA delivery, so buyers outside the region should confirm availability and data-residency architecture.. Watch for with SecurityHQ: IBM QRadar SIEM licensing may be a separate cost depending on whether SecurityHQ hosts it or you bring your own. Clarify who pays for SIEM infrastructure.; No published pricing at all. AWS Marketplace lists private offers only, so you will not see a price until you engage sales..
Should I choose Help AG or SecurityHQ?
Choose Help AG if: middle East buyers that want MDR delivered from UAE and KSA sovereign SOCs. Choose SecurityHQ if: mid-market and enterprise organizations committed to existing EDR platforms who want SOC expertise without rip-and-replace. Help AG is not ideal for buyers that need public MDR pricing before sales. SecurityHQ is not ideal for teams wanting transparent pricing and published SLA credits upfront.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.