Help AG vs Rapid7
Help AG is a Services firm that works with your existing tools. Rapid7 is a Platform vendor that requires its own security platform. Help AG targets Mid-market and Enterprise organizations; Rapid7 serves Mid-market and Enterprise. Help AG includes 0 attack surfaces in base pricing (), compared to 5 for Rapid7 (Endpoint, Cloud, SaaS, Identity, Network).
Buyer brief
Help AG is a Services firm that works with your existing tools. Rapid7 is a Platform vendor that requires its own security platform. Help AG targets Mid-market and Enterprise organizations; Rapid7 serves Mid-market and Enterprise. Help AG includes 0 attack surfaces in base pricing (), compared to 5 for Rapid7 (Endpoint, Cloud, SaaS, Identity, Network).
Rapid7 is the choice if you want a single-vendor stack with deep integration. Help AG is better if you have existing tools and want flexibility.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Middle East buyers that want MDR delivered from UAE and KSA sovereign SOCs | Mid-market to enterprise organizations (500+ assets) wanting full SIEM data transparency alongside MDR |
| Price | Custom quote | Est from ~$17/asset/mo, 500-asset min |
| Response authority | 1/6 actions · Configurable | 6/6 actions · Configurable |
| Stack | Works with existing stack | Requires own platform |
| Data access | Reports only | Full query access |
| Warranty | None listed | $1,000,000 |
- Best fit
- Middle East buyers that want MDR delivered from UAE and KSA sovereign SOCs
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Reports only
- Warranty
- None listed
- Best fit
- Mid-market to enterprise organizations (500+ assets) wanting full SIEM data transparency alongside MDR
- Price
- Est from ~$17/asset/mo, 500-asset min
- Response authority
- 6/6 actions · Configurable
- Stack
- Requires own platform
- Data access
- Full query access
- Warranty
- $1,000,000
Detailed comparison
| FIELD | Help AGTECH-AGNOSTIC | Rapid7PLATFORM |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Positive |
| Your stack | ||
| Approach | Works with your tools | Requires their platform |
| EDR integrations | None listed | Rapid7 Insight AgentCarbon BlackCisco Secure EndpointCrowdStrikeMicrosoft DefenderSentinelOnePalo Alto CortexCybereasonTrend Micro |
| SIEM integrations | None listed | InsightIDR |
| Coverage | EPEndpoint: LimitedCloudCloud: LimitedIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: LimitedOTOT/IoT: Limited | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Not covered |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | Custom playbooks | IsolateKill processContainDisable accountsQuarantineCustom playbooks |
| IR included | ✓ Included | ✓ Included |
| Cost | ||
| Price range | Not published | Third-party estimate: starting ~$17/asset/month. Mid-market deployments typically $60K-$80K/year. Enterprise $150K+/year. |
| Minimum seats | None | 500 |
| Breach warranty | – | $1,000,000 |
| More details | ||
| Requires own agent | No | Yes |
| Endpoints | ~ Limited | ✓ Included |
| Cloud workloads | ~ Limited | ✓ Included |
| Identity | ~ Limited | ✓ Included |
| SaaS apps | ~ Limited | ✓ Included |
| Network | ~ Limited | ✓ Included |
| OT/ICS | ~ Limited | Not offered |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote. Help AG does not publish MDR package pricing. | Per-asset monthly pricing. Three tiers: Essential, Advanced, Ultimate. Managed Threat Complete (MTC) bundles MDR + SIEM + VM + SOAR. MDR Elite available as standalone MDR service. |
| Hidden cost warnings | Public pages do not publish MDR pricing, contract minimums or service-credit language.. The service is positioned for sovereign UAE and KSA delivery, so buyers outside the region should confirm availability and data-residency architecture.. Response Automation-as-a-Service is named separately, so containment actions, permissions and cost should be written into the quote.. Help AG lists a broad cybersecurity portfolio around MDR, so buyers should separate included MDR scope from SecOps, CTEM, DFIR, advisory and cloud-security projects.. Public pages cite MTTD and MTTR improvement without figures, so buyers should ask for contractual metrics rather than relying on marketing claims. | Requires Rapid7 Insight Agent on 80%+ of supported assets, minimum 500 assets. Breach warranty and unlimited DFIR only available on Ultimate tier. Essential tier has no dedicated cybersecurity advisors (Support Center only). Custom event sources and custom detections only on Advanced/Ultimate tiers |
| Data portability | Partial | Partial |
| Contract terms | Custom, Managed Detection and Response, Response Automation-as-a-Service, Digital Forensics and Incident Response | Annual, Multi-year |
| Channels | SlackEmailPortalPhone | |
| Data access | Reports only | Full query access |
| Dedicated analyst | – | ✓ |
| SOC regions | Middle East | North AmericaEuropeAsia-Pacific |
| Onboarding | Not published. Help AG says Unicorn supports rapid deployment of threat detection content and playbooks, but no standard MDR onboarding duration was found. | Weeks, varies by environment size and Insight Agent deployment scope |
| Industry focus | GovernmentCritical InfrastructureEnterprise | ManufacturingHealthcareFinancial ServicesTechnologyRetail |
| MTTD | Not published | No absolute MTTD published. Comparative claim: 63% faster than in-house SOC teams. |
| MTTR | Not published | Not published |
| Community view | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on Help AG's Middle East focus, e& enterprise ownership, sovereign UAE and KSA SOCs, 800+ certified experts, response automation, threat hunting and DFIR integration. Buyers should validate pricing, exact response authority, SLA figures and data-residency terms directly. | PeerSpot 8.6/10 (MDR). Gartner SIEM MQ recognized 7th year (2025). MITRE 2023: all 19 Turla attack phases detected. Praised for data transparency and analyst pod familiarity. Company underwent 18% layoffs in Aug 2023, explored PE sale in Q4 2024 (no deal), Jana Partners activist investor added 3 board seats in 2025. Revenue $860M (FY2025), guidance for 2026 slightly lower ($835-843M). |
| Compliance | ISO 27001ISO 22301ISO 20000-1ISO 27035-2NCASAMADESC | SOC 2 Type IIISO 27001GDPRCyber Essentials PlusFedRAMP Moderate (InsightGovCloud) |
| Certifications | ISO-certified sovereign SOCsISO 27001:2022ISO 22301:2019ISO 20000-1:2018ISO 27035-2:2023SOC CMM Level 3CREST-certified DFIR | SOC 2 Type IIISO 27001Cyber Essentials PlusFedRAMP Moderate (InsightGovCloud Platform) |
| Founded | 2005 | 2000 |
| Data retention | Help AG says MDR services are fully delivered within the region and aligned with data-residency and regulatory requirements. No standard public MDR log-retention period was found. | 13 months |
| API available | – | ✓ |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Help AG and Rapid7?
Help AG is a Services firm that is technology-agnostic (works with your existing tools). Rapid7 is a Platform vendor that is platform-native (requires their own security stack). Help AG covers 0 attack surfaces in base pricing vs. 5 for Rapid7.
How do Help AG and Rapid7 differ in response capabilities?
Help AG supports 1 autonomous actions (custom playbooks) and approval is configurable. Rapid7 supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable.
How does Help AG pricing compare to Rapid7?
Help AG pricing: Not published. Rapid7 pricing: Third-party estimate: starting ~$17/asset/month. Mid-market deployments typically $60K-$80K/year. Enterprise $150K+/year. (500-seat minimum). Watch for with Help AG: Public pages do not publish MDR pricing, contract minimums or service-credit language.; The service is positioned for sovereign UAE and KSA delivery, so buyers outside the region should confirm availability and data-residency architecture.. Watch for with Rapid7: Requires Rapid7 Insight Agent on 80%+ of supported assets, minimum 500 assets; Breach warranty and unlimited DFIR only available on Ultimate tier.
Should I choose Help AG or Rapid7?
Choose Help AG if: middle East buyers that want MDR delivered from UAE and KSA sovereign SOCs. Choose Rapid7 if: mid-market to enterprise organizations (500+ assets) wanting full SIEM data transparency alongside MDR. Help AG is not ideal for buyers that need public MDR pricing before sales. Rapid7 is not ideal for organizations with fewer than 500 assets (minimum requirement).
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.