Help AG vs LMNTRIX
Help AG is a Services firm that works with your existing tools. LMNTRIX is a Platform vendor that requires its own security platform. Help AG targets Mid-market and Enterprise organizations; LMNTRIX serves Mid-market and Enterprise. Help AG includes 0 attack surfaces in base pricing (), compared to 4 for LMNTRIX (Endpoint, Cloud, Identity, Network).
Buyer brief
Help AG is a Services firm that works with your existing tools. LMNTRIX is a Platform vendor that requires its own security platform. Help AG targets Mid-market and Enterprise organizations; LMNTRIX serves Mid-market and Enterprise. Help AG includes 0 attack surfaces in base pricing (), compared to 4 for LMNTRIX (Endpoint, Cloud, Identity, Network).
LMNTRIX is the choice if you want a single-vendor stack with deep integration. Help AG is better if you have existing tools and want flexibility.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Middle East buyers that want MDR delivered from UAE and KSA sovereign SOCs | Organizations interested in deception technology as part of their MDR stack, not as a separate product |
| Price | Custom quote | Single reviewer: under $20/user/yr; unit unclear |
| Response authority | 1/6 actions · Configurable | 5/6 actions · Configurable |
| Stack | Works with existing stack | Requires own platform |
| Data access | Reports only | Full query access |
| Warranty | None listed | None listed |
- Best fit
- Middle East buyers that want MDR delivered from UAE and KSA sovereign SOCs
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Reports only
- Warranty
- None listed
- Best fit
- Organizations interested in deception technology as part of their MDR stack, not as a separate product
- Price
- Single reviewer: under $20/user/yr; unit unclear
- Response authority
- 5/6 actions · Configurable
- Stack
- Requires own platform
- Data access
- Full query access
- Warranty
- None listed
Detailed comparison
| FIELD | Help AGTECH-AGNOSTIC | LMNTRIXPLATFORM |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Positive |
| Your stack | ||
| Approach | Works with your tools | Requires their platform |
| EDR integrations | None listed | LMNTRIX EDR (native)Third-party EDR log collection supported |
| SIEM integrations | None listed | LMNTRIX SIEM (native, integrated)Microsoft Sentinel |
| Coverage | EPEndpoint: LimitedCloudCloud: LimitedIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: LimitedOTOT/IoT: Limited | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: LimitedNetNetwork: CoveredOTOT/IoT: Optional add-on |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | Custom playbooks | IsolateKill processContainQuarantineCustom playbooks |
| IR included | ✓ Included | ✓ Included |
| Cost | ||
| Price range | Not published | Not officially published. One PeerSpot reviewer reported under $20/user/year. Claims to be priced lower than competitors' licensing alone. |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | Yes |
| Endpoints | ~ Limited | ✓ Included |
| Cloud workloads | ~ Limited | ✓ Included |
| Identity | ~ Limited | ✓ Included |
| SaaS apps | ~ Limited | ~ Limited |
| Network | ~ Limited | ✓ Included |
| OT/ICS | ~ Limited | + Optional |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote. Help AG does not publish MDR package pricing. | Per-endpoint tiered pricing. Channel-only (sold exclusively through MSSP and channel partners). |
| Hidden cost warnings | Public pages do not publish MDR pricing, contract minimums or service-credit language.. The service is positioned for sovereign UAE and KSA delivery, so buyers outside the region should confirm availability and data-residency architecture.. Response Automation-as-a-Service is named separately, so containment actions, permissions and cost should be written into the quote.. Help AG lists a broad cybersecurity portfolio around MDR, so buyers should separate included MDR scope from SecOps, CTEM, DFIR, advisory and cloud-security projects.. Public pages cite MTTD and MTTR improvement without figures, so buyers should ask for contractual metrics rather than relying on marketing claims. | Channel-only: cannot buy direct, must go through an MSSP partner, which may add margin or limit negotiation. Small company with no outside funding. Ask about business continuity plans and what happens if the company is acquired or shuts down.. Portal still maturing. PeerSpot reviewers describe it as buggy, so factor in potential operational friction during onboarding.. All performance claims are self-reported with no MITRE evaluation or third-party benchmark. Insist on a POV to validate in your environment. |
| Data portability | Partial | Partial |
| Contract terms | Custom, Managed Detection and Response, Response Automation-as-a-Service, Digital Forensics and Incident Response | Custom |
| Channels | SlackTeamsEmailPortalPhone | |
| Data access | Reports only | Full query access |
| Dedicated analyst | – | ✓ |
| SOC regions | Middle East | North AmericaEuropeAsia-Pacific |
| Onboarding | Not published. Help AG says Unicorn supports rapid deployment of threat detection content and playbooks, but no standard MDR onboarding duration was found. | Straightforward deployment with minimal configuration (per PeerSpot reviewers) |
| Industry focus | GovernmentCritical InfrastructureEnterprise | Financial ServicesHealthcareGovernmentTechnologyCritical Infrastructure |
| MTTD | Not published | <1 minute for 90% of incidents (self-reported claim) |
| MTTR | Not published | 30 minutes for 90%+ of incidents (self-reported, no independent validation) |
| Community view | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on Help AG's Middle East focus, e& enterprise ownership, sovereign UAE and KSA SOCs, 800+ certified experts, response automation, threat hunting and DFIR integration. Buyers should validate pricing, exact response authority, SLA figures and data-residency terms directly. | High scores on review platforms but from very small sample sizes. Praised for competitive pricing, all-inclusive model, and responsive support. Criticized for buggy portal and small company size. Zero Reddit presence and no G2 listing, which limits independent validation. |
| Compliance | ISO 27001ISO 22301ISO 20000-1ISO 27035-2NCASAMADESC | SOC 2 Type IIISO 27001PCI DSSGDPR |
| Certifications | ISO-certified sovereign SOCsISO 27001:2022ISO 22301:2019ISO 20000-1:2018ISO 27035-2:2023SOC CMM Level 3CREST-certified DFIR | SOC 2 Type IIISO 27001PCI DSS |
| Founded | 2005 | 2015 |
| Data retention | Help AG says MDR services are fully delivered within the region and aligned with data-residency and regulatory requirements. No standard public MDR log-retention period was found. | Not publicly disclosed |
| API available | – | ✓ |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Help AG and LMNTRIX?
Help AG is a Services firm that is technology-agnostic (works with your existing tools). LMNTRIX is a Platform vendor that is platform-native (requires their own security stack). Help AG covers 0 attack surfaces in base pricing vs. 4 for LMNTRIX.
How do Help AG and LMNTRIX differ in response capabilities?
Help AG supports 1 autonomous actions (custom playbooks) and approval is configurable. LMNTRIX supports 5 autonomous actions (custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable.
How does Help AG pricing compare to LMNTRIX?
Help AG pricing: Not published. LMNTRIX pricing: Not officially published. One PeerSpot reviewer reported under $20/user/year. Claims to be priced lower than competitors' licensing alone.. Watch for with Help AG: Public pages do not publish MDR pricing, contract minimums or service-credit language.; The service is positioned for sovereign UAE and KSA delivery, so buyers outside the region should confirm availability and data-residency architecture.. Watch for with LMNTRIX: Channel-only: cannot buy direct, must go through an MSSP partner, which may add margin or limit negotiation; Small company with no outside funding. Ask about business continuity plans and what happens if the company is acquired or shuts down..
Should I choose Help AG or LMNTRIX?
Choose Help AG if: middle East buyers that want MDR delivered from UAE and KSA sovereign SOCs. Choose LMNTRIX if: cost-conscious mid-market teams that want one platform covering endpoint, network, cloud, and identity without add-on fees. Help AG is not ideal for buyers that need public MDR pricing before sales. LMNTRIX is not ideal for risk-averse enterprise buyers who need vendor scale, financial backing, or third-party validated detection metrics.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.