Gradient Cyber vs ITC Secure
Gradient Cyber is a Pure-play MDR that works with your existing tools. ITC Secure is a Microsoft-ecosystem that works with your existing tools. Gradient Cyber targets Mid-market organizations; ITC Secure serves Mid-market and Enterprise. Gradient Cyber includes 5 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network), compared to 3 for ITC Secure (Endpoint, SaaS, Identity).
Buyer brief
Gradient Cyber is a Pure-play MDR that works with your existing tools. ITC Secure is a Microsoft-ecosystem that works with your existing tools. Gradient Cyber targets Mid-market organizations; ITC Secure serves Mid-market and Enterprise. Gradient Cyber includes 5 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network), compared to 3 for ITC Secure (Endpoint, SaaS, Identity).
Gradient Cyber (Pure-play MDR) and ITC Secure (Microsoft-ecosystem) serve different buyer profiles. Your decision depends on whether you prioritize Gradient Cyber's mid-market specialist that owns its platform, soc, and analyst team or ITC Secure's itc secure fits buyers that want microsoft-centered mxdr with pulse portal visibility, service re....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Maritime and transportation organizations needing OT visibility alongside IT security | Microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform |
| Price | Not published | Custom quote |
| Response authority | 5/6 actions · Configurable | 0/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Maritime and transportation organizations needing OT visibility alongside IT security
- Price
- Not published
- Response authority
- 5/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform
- Price
- Custom quote
- Response authority
- 0/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | Gradient CyberTECH-AGNOSTIC | ITC SecureTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market | Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Microsoft Defender for EndpointSentinelOne SingularityVMware Carbon BlackCisco Secure EndpointFortinet FortiEDRSophos CentralDeep Instinct | Microsoft Defender |
| SIEM integrations | Quorum AI native data lake (open XDR approach, works with or without customer SIEM) | Microsoft Sentinel |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Optional add-on | EPEndpoint: CoveredCloudCloud: LimitedIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: LimitedOTOT/IoT: Limited |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateKill processContainQuarantineCustom playbooks | Alert and notify only |
| IR included | Separate | Separate |
| Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ✓ Included | ~ Limited |
| Identity | ✓ Included | ✓ Included |
| SaaS apps | ✓ Included | ✓ Included |
| Network | ✓ Included | ~ Limited |
| OT/ICS | + Optional | ~ Limited |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom pricing based on environment size and coverage areas. Positioned for mid-market budgets, but no public pricing available. | Custom quote. ITC Secure does not publish MXDR powered by Pulse package pricing. |
| Hidden cost warnings | No public pricing. You will need a custom quote and have no benchmark to negotiate against.. Network sensors may require on-premises hardware deployment. Ask about hardware costs.. Active containment (isolate, quarantine, kill) is included, but full incident response and forensics beyond containment may require a separate professional services engagement. Clarify exactly where that line is.. Monthly reviews only, not quarterly business reviews like some competitors offer. | Public pages do not publish MXDR pricing, contract minimums or service-credit language.. The service is Microsoft-centric, so Microsoft licensing, tenant readiness and log ingestion should be priced before comparison.. ITC Secure publishes broad MXDR components, including endpoint, identity, Office 365, cloud apps, storage, vulnerability management and OT. Buyers should confirm which components are included in their quote.. Public pages do not define default response authority, so containment permissions and approval rules should be written into the contract.. Incident response is listed as a separate service, so buyers should confirm what is included in MXDR versus a separate incident-response engagement. |
| Data portability | Partial | Partial |
| Contract terms | Annual | Custom, MXDR powered by Pulse, Managed services, Incident Response |
| Channels | EmailPortal | PortalEmailPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | North AmericaEuropeAsia-Pacific | |
| Onboarding | Days. Network sensors deploy quickly with minimal setup. Full deployment completed in less than a month. | Not published. ITC Secure publishes security engineering and SOC onboarding as a build-and-deploy service, but no standard MXDR implementation duration was found. |
| Industry focus | HealthcareFinancial ServicesManufacturingGovernmentMaritime | Not published |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | Limited public review volume. Gartner Peer Insights 4.2/5 with 13 reviews, very small market presence. Praise centers on communication quality, ease of deployment, and false positive reduction. Complaints focus on challenging ongoing management, limited customization, and gaps between sales promises and actual capabilities. No Reddit discussions found. | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on ITC Secure's Microsoft focus, Microsoft Verified Managed XDR status, Pulse portal, long managed-service history and broad MXDR service components. Buyers should validate pricing, response authority, SOC operating model and exact component inclusion directly. |
| Compliance | SOC 2 Type IIISO 27001GDPRHIPAAFIPS 140-2 | ISO 27001Cyber Essentials PlusISO/IEC 20000-1 |
| Certifications | SOC 2 Type II (annual third-party audit, verified via GlobeNewsWire Dec 2023)ISO 27001 (vendor-claimed, not independently verified)GDPR compliant (vendor-claimed)HIPAA compliant (vendor-claimed)FIPS 140-2 (vendor-claimed, likely via AWS infrastructure) | Microsoft Verified Managed XDRMicrosoft Solutions Partner in SecurityMicrosoft Solutions Partner in Modern WorkMicrosoft Solutions Partner in Infrastructure AzureMicrosoft Intelligent Security AssociationCyber Essentials PlusISO/IEC 20000-1ISO/IEC 27001Great Place to Work Certification |
| Founded | 2017 | – |
| Data retention | Longer-term storage for threat hunting, forensics, and reporting (specific retention period not published) | Not published. ITC Secure says Pulse provides visibility into customer security posture, activities, incident trends, Microsoft license consumption and service metrics. No standard public MXDR log-retention period or data-residency term was found. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Gradient Cyber and ITC Secure?
Gradient Cyber is a Pure-play MDR that is technology-agnostic (works with your existing tools). ITC Secure is a Microsoft-ecosystem that is technology-agnostic (works with your existing tools). Gradient Cyber covers 5 attack surfaces in base pricing vs. 3 for ITC Secure.
How do Gradient Cyber and ITC Secure differ in response capabilities?
Gradient Cyber supports 5 autonomous actions (custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. ITC Secure supports 0 autonomous actions (none) and approval is configurable.
How does Gradient Cyber pricing compare to ITC Secure?
Gradient Cyber pricing: Custom-quoted pricing. ITC Secure pricing: Not published. Watch for with Gradient Cyber: No public pricing. You will need a custom quote and have no benchmark to negotiate against.; Network sensors may require on-premises hardware deployment. Ask about hardware costs.. Watch for with ITC Secure: Public pages do not publish MXDR pricing, contract minimums or service-credit language.; The service is Microsoft-centric, so Microsoft licensing, tenant readiness and log ingestion should be priced before comparison..
Should I choose Gradient Cyber or ITC Secure?
Choose Gradient Cyber if: mid-market organizations (200-2,000 employees) with limited security staff wanting 24x7 monitoring and active endpoint response without hiring a SOC. Choose ITC Secure if: microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform. Gradient Cyber is not ideal for sMBs under 200 employees or large enterprises over 5,000 employees (outside mid-market focus). ITC Secure is not ideal for buyers that need public MDR pricing before sales.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.