Field Effect vs ITC Secure
Field Effect is a Platform vendor that requires its own security platform. ITC Secure is a Microsoft-ecosystem that works with your existing tools. Field Effect targets SMB and Mid-market organizations; ITC Secure serves Mid-market and Enterprise. Field Effect includes 4 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity), compared to 3 for ITC Secure (Endpoint, SaaS, Identity).
Buyer brief
Field Effect is a Platform vendor that requires its own security platform. ITC Secure is a Microsoft-ecosystem that works with your existing tools. Field Effect targets SMB and Mid-market organizations; ITC Secure serves Mid-market and Enterprise. Field Effect includes 4 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity), compared to 3 for ITC Secure (Endpoint, SaaS, Identity).
Field Effect is the choice if you want a single-vendor stack with deep integration. ITC Secure is better if you have existing tools and want flexibility.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | SMBs and MSPs wanting affordable MDR with published per-user pricing | Microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform |
| Price | MDR Core: $3-$20/user/mo | Custom quote |
| Response authority | 5/6 actions · Configurable | 0/6 actions · Configurable |
| Stack | Requires own platform | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- SMBs and MSPs wanting affordable MDR with published per-user pricing
- Price
- MDR Core: $3-$20/user/mo
- Response authority
- 5/6 actions · Configurable
- Stack
- Requires own platform
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform
- Price
- Custom quote
- Response authority
- 0/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | Field EffectPLATFORM | ITC SecureTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | SMB, Mid-market | Mid-market, Enterprise |
| Sentiment | Positive | Mixed |
| Your stack | ||
| Approach | Requires their platform | Works with your tools |
| EDR integrations | Field Effect Agent (proprietary, required)Carbon Black (enrichment)Palo Alto Cortex XDR (enrichment)Cisco Meraki (enrichment)Zscaler (enrichment)Thinkst Canary (enrichment) | Microsoft Defender |
| SIEM integrations | Syslog ingestion supported | Microsoft Sentinel |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: Optional add-onOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: LimitedIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: LimitedOTOT/IoT: Limited |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateKill processContainDisable accountsQuarantine | Alert and notify only |
| IR included | Separate | Separate |
| Cost | ||
| Price range | MDR Core: $3-$20/user/month (volume discounts apply). MDR Complete: custom pricing. | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | Yes | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ✓ Included | ~ Limited |
| Identity | ✓ Included | ✓ Included |
| SaaS apps | ✓ Included | ✓ Included |
| Network | + Optional | ~ Limited |
| OT/ICS | Not offered | ~ Limited |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Per-user, per-month | Custom quote. ITC Secure does not publish MXDR powered by Pulse package pricing. |
| Hidden cost warnings | MDR Core excludes network monitoring, DNS firewall, and dark web monitoring. Exact MDR Core price depends on volume and discounting within the published range. Requires proprietary Field Effect agent, cannot use existing EDR | Public pages do not publish MXDR pricing, contract minimums or service-credit language.. The service is Microsoft-centric, so Microsoft licensing, tenant readiness and log ingestion should be priced before comparison.. ITC Secure publishes broad MXDR components, including endpoint, identity, Office 365, cloud apps, storage, vulnerability management and OT. Buyers should confirm which components are included in their quote.. Public pages do not define default response authority, so containment permissions and approval rules should be written into the contract.. Incident response is listed as a separate service, so buyers should confirm what is included in MXDR versus a separate incident-response engagement. |
| Data portability | Partial | Partial |
| Contract terms | Annual | Custom, MXDR powered by Pulse, Managed services, Incident Response |
| Channels | EmailPortalPhoneTeams | PortalEmailPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | ✓ | – |
| SOC regions | North America | |
| Onboarding | Hours to days for most customers | Not published. ITC Secure publishes security engineering and SOC onboarding as a build-and-deploy service, but no standard MXDR implementation duration was found. |
| Industry focus | HealthcareFinancial ServicesGovernmentDefense ContractorsMSP/MSSP Channel | Not published |
| MTTD | 11 minutes overall MTTD, first detection in 2 minutes (MITRE Engenuity ATT&CK Managed Services Round 2, 2024) | Not published |
| MTTR | Not published | Not published |
| Community view | PeerSpot 9.2/10 (Jan 2026). SoftwareReviews 9.5/10 composite (423 verified reviews, +98 Net Emotional Footprint, Data Quadrant Leader four consecutive years 2022-2025). G2 Highest ROI in MDR, Winter 2026. Praised for easy setup, noise reduction, and MSP value. Main criticisms: limited third-party integrations and no raw log visibility. | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on ITC Secure's Microsoft focus, Microsoft Verified Managed XDR status, Pulse portal, long managed-service history and broad MXDR service components. Buyers should validate pricing, response authority, SOC operating model and exact component inclusion directly. |
| Compliance | SOC 2 Type IIISO 27001PIPEDA | ISO 27001Cyber Essentials PlusISO/IEC 20000-1 |
| Certifications | SOC 2 Type IIISO 27001Microsoft Virus Initiative (MVI) | Microsoft Verified Managed XDRMicrosoft Solutions Partner in SecurityMicrosoft Solutions Partner in Modern WorkMicrosoft Solutions Partner in Infrastructure AzureMicrosoft Intelligent Security AssociationCyber Essentials PlusISO/IEC 20000-1ISO/IEC 27001Great Place to Work Certification |
| Founded | 2016 | – |
| Data retention | 90 days included, extended options available as upgrade | Not published. ITC Secure says Pulse provides visibility into customer security posture, activities, incident trends, Microsoft license consumption and service metrics. No standard public MXDR log-retention period or data-residency term was found. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Field Effect and ITC Secure?
Field Effect is a Platform vendor that is platform-native (requires their own security stack). ITC Secure is a Microsoft-ecosystem that is technology-agnostic (works with your existing tools). Field Effect covers 4 attack surfaces in base pricing vs. 3 for ITC Secure.
How do Field Effect and ITC Secure differ in response capabilities?
Field Effect supports 5 autonomous actions (account disable, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. ITC Secure supports 0 autonomous actions (none) and approval is configurable.
How does Field Effect pricing compare to ITC Secure?
Field Effect pricing: MDR Core: $3-$20/user/month (volume discounts apply). MDR Complete: custom pricing.. ITC Secure pricing: Not published. Watch for with Field Effect: MDR Core excludes network monitoring, DNS firewall, and dark web monitoring; Exact MDR Core price depends on volume and discounting within the published range. Watch for with ITC Secure: Public pages do not publish MXDR pricing, contract minimums or service-credit language.; The service is Microsoft-centric, so Microsoft licensing, tenant readiness and log ingestion should be priced before comparison..
Should I choose Field Effect or ITC Secure?
Choose Field Effect if: sMBs and MSPs wanting affordable MDR with published per-user pricing. Choose ITC Secure if: microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform. Field Effect is not ideal for organizations with existing CrowdStrike/SentinelOne/Defender deployments (requires proprietary agent). ITC Secure is not ideal for buyers that need public MDR pricing before sales.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.