Eye Security vs Sapphire
Eye Security is a Microsoft-ecosystem that works with your existing tools. Sapphire is a Services firm that works with your existing tools. Eye Security targets SMB and Mid-market organizations; Sapphire serves SMB, Mid-market, and Enterprise.
Buyer brief
Eye Security is a Microsoft-ecosystem that works with your existing tools. Sapphire is a Services firm that works with your existing tools. Eye Security targets SMB and Mid-market organizations; Sapphire serves SMB, Mid-market, and Enterprise.
Eye Security (Microsoft-ecosystem) and Sapphire (Services firm) serve different buyer profiles. Your decision depends on whether you prioritize Eye Security's european mdr with intelligence-agency pedigree and an optional cyber insurance bundle through eye... or Sapphire's sapphire mdr is strongest for uk buyers that value local ownership, a crest-accredited uk soc and....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | European mid-market organizations (50-1000 employees) wanting MDR with optional cyber insurance in one vendor | UK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC |
| Price | From EUR 8.99/endpoint/mo | Custom quote |
| Response authority | 6/6 actions · Configurable | 1/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- European mid-market organizations (50-1000 employees) wanting MDR with optional cyber insurance in one vendor
- Price
- From EUR 8.99/endpoint/mo
- Response authority
- 6/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- UK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
›› Detailed comparison
| FIELD | Eye SecurityTECH-AGNOSTIC | SapphireTECH-AGNOSTIC |
|---|---|---|
| ›› Fit | ||
| Target size | SMB, Mid-market | SMB, Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| ›› Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Microsoft Defender | EDR toolsMicrosoft technologies |
| SIEM integrations | Microsoft Sentinel | ExabeamSIEM tools |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: LimitedOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Optional add-on |
| ›› Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateKill processContainDisable accountsQuarantineCustom playbooks | Custom playbooks |
| IR included | ✓ Included | ✓ Included |
| ›› Cost | ||
| Price range | EUR 8.99+/endpoint/month (varies by deployment size and coverage scope) | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| ›› More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ✓ Included | ✓ Included |
| Identity | ✓ Included | ~ Limited |
| SaaS apps | ✓ Included | ✓ Included |
| Network | ~ Limited | ✓ Included |
| OT/ICS | Not offered | + Optional |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Per-endpoint pricing starting at EUR 8.99/endpoint/month | Custom quote. Sapphire does not publish MDR package pricing. |
| Hidden cost warnings | Europe-only coverage (Netherlands, Germany, Belgium). No North American or APAC presence.. Pricing in euros only. Three editions but per-tier pricing beyond the base rate is not published.. Insurance is only in the top tier (Cyber Guard Insured), not all plans. If you want the insurance bundle, expect higher cost.. Young company (founded 2020) with limited public reviews. Harder to validate claims than established providers. | Public pages do not publish response SLAs or exact response-authority rules.. MDR, MXDR and OT SOC scope can differ materially, so buyers should define monitored surfaces in the order form.. The page publishes vendor-reported comparative metrics without independent methodology.. IR hours are included as standard, but buyers should confirm number of hours, coverage triggers and overage rates. |
| Data portability | Partial | Partial |
| Contract terms | Annual | Custom |
| Channels | EmailPortalPhone | PortalEmailPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | Europe | Europe |
| Onboarding | 2 days (software rollout), monitoring live within hours | Sapphire references onboarding and implementation that can be shorter than expected, but no standard public MDR onboarding timeline was found. |
| Industry focus | AutomotiveManufacturingHealthcareFinancial ServicesInformation Technology | Public SectorDefenceFinancial ServicesProfessional ServicesIndustrialsManufacturingOperational TechnologyHealthcare |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | Very limited public reviews. TrustPilot shows 4 stars from 3 reviews. No PeerSpot (0.3% mindshare, 0 reviews), G2 or Gartner Peer Insights reviews found. No Reddit discussions. Founded in 2020 with strong VC backing (Bessemer, J.P. Morgan) and intelligence pedigree, but almost no independent practitioner validation in English. | Sapphire has limited MDR-specific community review volume. The public buyer case is strongest for UK ownership, UK-based SOC delivery, CREST SOC accreditation and IT/OT services depth. Buyers should validate response authority, price, metrics and the exact split between MDR, MXDR, OT SOC and incident-response work. |
| Compliance | GDPRNIS2 | ISO 27001NISTHIPAADORACyber Essentials PlusCRESTGDPRPCI DSS |
| Certifications | – | CREST SOCCREST Penetration TestingCyber Essentials PlusISO 27001 |
| Founded | 2020 | 1996 |
| Data retention | Not published. If data resides in customer's Microsoft Sentinel tenant, retention depends on tenant configuration. | Not published as a standard MDR retention period. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
›› FAQ
What is the main difference between Eye Security and Sapphire?
Eye Security is a Microsoft-ecosystem that is technology-agnostic (works with your existing tools). Sapphire is a Services firm that is technology-agnostic (works with your existing tools).
How do Eye Security and Sapphire differ in response capabilities?
Eye Security supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. Sapphire supports 1 autonomous actions (custom playbooks) and approval is configurable.
How does Eye Security pricing compare to Sapphire?
Eye Security pricing: EUR 8.99+/endpoint/month (varies by deployment size and coverage scope). Sapphire pricing: Not published. Watch for with Eye Security: Europe-only coverage (Netherlands, Germany, Belgium). No North American or APAC presence.; Pricing in euros only. Three editions but per-tier pricing beyond the base rate is not published.. Watch for with Sapphire: Public pages do not publish response SLAs or exact response-authority rules.; MDR, MXDR and OT SOC scope can differ materially, so buyers should define monitored surfaces in the order form..
Should I choose Eye Security or Sapphire?
Choose Eye Security if: european mid-market organizations (50-1000 employees) wanting MDR with optional cyber insurance in one vendor. Choose Sapphire if: uK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC. Eye Security is not ideal for north American or APAC organizations. Eye Security only operates in Europe.. Sapphire is not ideal for buyers that need public MDR pricing or contractual response SLAs before sales engagement.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.