Eye Security vs Innofactor MDRaaS
Eye Security and Innofactor MDRaaS are both Microsoft-ecosystems that work with your existing tools. Eye Security targets SMB and Mid-market organizations, while Innofactor MDRaaS serves SMB, Mid-market, and Enterprise. Eye Security includes 4 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity), compared to 1 for Innofactor MDRaaS (Cloud).
Buyer brief
Eye Security and Innofactor MDRaaS are both Microsoft-ecosystems that work with your existing tools. Eye Security targets SMB and Mid-market organizations, while Innofactor MDRaaS serves SMB, Mid-market, and Enterprise. Eye Security includes 4 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity), compared to 1 for Innofactor MDRaaS (Cloud).
Eye Security offers broader coverage (4 surfaces vs. 1). Innofactor MDRaaS may suit teams that need depth over breadth.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | European mid-market organizations (50-1000 employees) wanting MDR with optional cyber insurance in one vendor | Nordic buyers already committed to Microsoft Azure and Sentinel |
| Price | From EUR 8.99/endpoint/mo | Custom quote |
| Response authority | 6/6 actions · Configurable | 0/6 actions · Approval required |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Full query access |
| Warranty | None listed | None listed |
- Best fit
- European mid-market organizations (50-1000 employees) wanting MDR with optional cyber insurance in one vendor
- Price
- From EUR 8.99/endpoint/mo
- Response authority
- 6/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Nordic buyers already committed to Microsoft Azure and Sentinel
- Price
- Custom quote
- Response authority
- 0/6 actions · Approval required
- Stack
- Works with existing stack
- Data access
- Full query access
- Warranty
- None listed
›› Detailed comparison
| FIELD | Eye SecurityTECH-AGNOSTIC | Innofactor MDRaaSTECH-AGNOSTIC |
|---|---|---|
| ›› Fit | ||
| Target size | SMB, Mid-market | SMB, Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| ›› Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Microsoft Defender | Microsoft Defender |
| SIEM integrations | Microsoft Sentinel | Microsoft Sentinel |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: LimitedOTOT/IoT: Not covered | EPEndpoint: Optional add-onCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: Not coveredNetNetwork: Optional add-onOTOT/IoT: Not covered |
| ›› Response | ||
| Response type | Active Remediation | Guided Response |
| Approval policy | Configurable | Approval Required |
| Response actions | IsolateKill processContainDisable accountsQuarantineCustom playbooks | Alert and notify only |
| IR included | ✓ Included | Separate |
| ›› Cost | ||
| Price range | EUR 8.99+/endpoint/month (varies by deployment size and coverage scope) | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| ›› More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | + Optional |
| Cloud workloads | ✓ Included | ✓ Included |
| Identity | ✓ Included | ~ Limited |
| SaaS apps | ✓ Included | Not offered |
| Network | ~ Limited | + Optional |
| OT/ICS | Not offered | Not offered |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Per-endpoint pricing starting at EUR 8.99/endpoint/month | Tiered custom quote. Innofactor publishes Basic, Standard and Advanced MDRaaS tiers, each marked ask for pricing. |
| Hidden cost warnings | Europe-only coverage (Netherlands, Germany, Belgium). No North American or APAC presence.. Pricing in euros only. Three editions but per-tier pricing beyond the base rate is not published.. Insurance is only in the top tier (Cyber Guard Insured), not all plans. If you want the insurance bundle, expect higher cost.. Young company (founded 2020) with limited public reviews. Harder to validate claims than established providers. | Tier1 and Tier2 cover regular business hours, not 24/7.. Endpoint and network detection are add-ons, so base SIEM-only scope may be narrower than buyers expect.. Public pages do not publish named response actions or response SLAs.. Customers keep ownership of logs and incidents, so internal responsibility for mitigation should be clear before signing. |
| Data portability | Partial | Full |
| Contract terms | Annual | Tier1 Basic, Tier2 Standard, Tier3 Advanced, Custom |
| Channels | EmailPortalPhone | EmailPhonePortal |
| Data access | Dashboards | Full query access |
| Dedicated analyst | – | – |
| SOC regions | Europe | Europe |
| Onboarding | 2 days (software rollout), monitoring live within hours | Innofactor says the core infrastructure resides in the customer's Azure cloud environment and needs no on-premises infrastructure. It describes deployment as rapid and light, but does not publish a standard onboarding duration. |
| Industry focus | AutomotiveManufacturingHealthcareFinancial ServicesInformation Technology | Public SectorFinancial ServicesTechnology |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | Very limited public reviews. TrustPilot shows 4 stars from 3 reviews. No PeerSpot (0.3% mindshare, 0 reviews), G2 or Gartner Peer Insights reviews found. No Reddit discussions. Founded in 2020 with strong VC backing (Bessemer, J.P. Morgan) and intelligence pedigree, but almost no independent practitioner validation in English. | Innofactor has limited MDR-specific public review volume. The public buyer case rests on Nordic Microsoft expertise, Sentinel in the customer's Azure environment, tiered service levels and clear customer control of logs and incidents. Buyers should validate response authority, total licensing cost, add-on scope and Tier3 operating model before signing. |
| Compliance | GDPRNIS2 | ISO 27001ISO 9001ISO 13485AQAP-2110ISO 14001 |
| Certifications | – | ISO 9001:2015ISO 13485:2016ISO/IEC 27001:2022AQAP-2110ISO 14001:2015Microsoft Solution Partner designationsMicrosoft Advanced Specializations |
| Founded | 2020 | 2000 |
| Data retention | Not published. If data resides in customer's Microsoft Sentinel tenant, retention depends on tenant configuration. | Not published as a standard MDR retention period. Innofactor says logs and incidents remain in the customer's own Azure environment. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
›› FAQ
What is the main difference between Eye Security and Innofactor MDRaaS?
Eye Security is a Microsoft-ecosystem that is technology-agnostic (works with your existing tools). Innofactor MDRaaS is a Microsoft-ecosystem that is technology-agnostic (works with your existing tools). Eye Security covers 4 attack surfaces in base pricing vs. 1 for Innofactor MDRaaS.
How do Eye Security and Innofactor MDRaaS differ in response capabilities?
Eye Security supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. Innofactor MDRaaS supports 0 autonomous actions (none) and requires approval before acting. Incident response is included with Eye Security and not included with Innofactor MDRaaS.
How does Eye Security pricing compare to Innofactor MDRaaS?
Eye Security pricing: EUR 8.99+/endpoint/month (varies by deployment size and coverage scope). Innofactor MDRaaS pricing: Not published. Watch for with Eye Security: Europe-only coverage (Netherlands, Germany, Belgium). No North American or APAC presence.; Pricing in euros only. Three editions but per-tier pricing beyond the base rate is not published.. Watch for with Innofactor MDRaaS: Tier1 and Tier2 cover regular business hours, not 24/7.; Endpoint and network detection are add-ons, so base SIEM-only scope may be narrower than buyers expect..
Should I choose Eye Security or Innofactor MDRaaS?
Choose Eye Security if: european mid-market organizations (50-1000 employees) wanting MDR with optional cyber insurance in one vendor. Choose Innofactor MDRaaS if: nordic buyers already committed to Microsoft Azure and Sentinel. Eye Security is not ideal for north American or APAC organizations. Eye Security only operates in Europe.. Innofactor MDRaaS is not ideal for buyers that need public MDR pricing or response SLAs before sales engagement.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.