Eye Security vs Help AG
Eye Security is a Microsoft-ecosystem that works with your existing tools. Help AG is a Services firm that works with your existing tools. Eye Security targets SMB and Mid-market organizations; Help AG serves Mid-market and Enterprise. Eye Security includes 4 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity), compared to 0 for Help AG ().
Buyer brief
Eye Security is a Microsoft-ecosystem that works with your existing tools. Help AG is a Services firm that works with your existing tools. Eye Security targets SMB and Mid-market organizations; Help AG serves Mid-market and Enterprise. Eye Security includes 4 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity), compared to 0 for Help AG ().
Eye Security (Microsoft-ecosystem) and Help AG (Services firm) serve different buyer profiles. Your decision depends on whether you prioritize Eye Security's european mdr with intelligence-agency pedigree and an optional cyber insurance bundle through eye... or Help AG's help ag fits middle east buyers that want sovereign mdr with local soc delivery, automation and d....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | European mid-market organizations (50-1000 employees) wanting MDR with optional cyber insurance in one vendor | Middle East buyers that want MDR delivered from UAE and KSA sovereign SOCs |
| Price | From EUR 8.99/endpoint/mo | Custom quote |
| Response authority | 6/6 actions · Configurable | 1/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Reports only |
| Warranty | None listed | None listed |
- Best fit
- European mid-market organizations (50-1000 employees) wanting MDR with optional cyber insurance in one vendor
- Price
- From EUR 8.99/endpoint/mo
- Response authority
- 6/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Middle East buyers that want MDR delivered from UAE and KSA sovereign SOCs
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Reports only
- Warranty
- None listed
Detailed comparison
| FIELD | Eye SecurityTECH-AGNOSTIC | Help AGTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | SMB, Mid-market | Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Microsoft Defender | None listed |
| SIEM integrations | Microsoft Sentinel | None listed |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: LimitedOTOT/IoT: Not covered | EPEndpoint: LimitedCloudCloud: LimitedIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: LimitedOTOT/IoT: Limited |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateKill processContainDisable accountsQuarantineCustom playbooks | Custom playbooks |
| IR included | ✓ Included | ✓ Included |
| Cost | ||
| Price range | EUR 8.99+/endpoint/month (varies by deployment size and coverage scope) | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ~ Limited |
| Cloud workloads | ✓ Included | ~ Limited |
| Identity | ✓ Included | ~ Limited |
| SaaS apps | ✓ Included | ~ Limited |
| Network | ~ Limited | ~ Limited |
| OT/ICS | Not offered | ~ Limited |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Per-endpoint pricing starting at EUR 8.99/endpoint/month | Custom quote. Help AG does not publish MDR package pricing. |
| Hidden cost warnings | Europe-only coverage (Netherlands, Germany, Belgium). No North American or APAC presence.. Pricing in euros only. Three editions but per-tier pricing beyond the base rate is not published.. Insurance is only in the top tier (Cyber Guard Insured), not all plans. If you want the insurance bundle, expect higher cost.. Young company (founded 2020) with limited public reviews. Harder to validate claims than established providers. | Public pages do not publish MDR pricing, contract minimums or service-credit language.. The service is positioned for sovereign UAE and KSA delivery, so buyers outside the region should confirm availability and data-residency architecture.. Response Automation-as-a-Service is named separately, so containment actions, permissions and cost should be written into the quote.. Help AG lists a broad cybersecurity portfolio around MDR, so buyers should separate included MDR scope from SecOps, CTEM, DFIR, advisory and cloud-security projects.. Public pages cite MTTD and MTTR improvement without figures, so buyers should ask for contractual metrics rather than relying on marketing claims. |
| Data portability | Partial | Partial |
| Contract terms | Annual | Custom, Managed Detection and Response, Response Automation-as-a-Service, Digital Forensics and Incident Response |
| Channels | EmailPortalPhone | |
| Data access | Dashboards | Reports only |
| Dedicated analyst | – | – |
| SOC regions | Europe | Middle East |
| Onboarding | 2 days (software rollout), monitoring live within hours | Not published. Help AG says Unicorn supports rapid deployment of threat detection content and playbooks, but no standard MDR onboarding duration was found. |
| Industry focus | AutomotiveManufacturingHealthcareFinancial ServicesInformation Technology | GovernmentCritical InfrastructureEnterprise |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | Very limited public reviews. TrustPilot shows 4 stars from 3 reviews. No PeerSpot (0.3% mindshare, 0 reviews), G2 or Gartner Peer Insights reviews found. No Reddit discussions. Founded in 2020 with strong VC backing (Bessemer, J.P. Morgan) and intelligence pedigree, but almost no independent practitioner validation in English. | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on Help AG's Middle East focus, e& enterprise ownership, sovereign UAE and KSA SOCs, 800+ certified experts, response automation, threat hunting and DFIR integration. Buyers should validate pricing, exact response authority, SLA figures and data-residency terms directly. |
| Compliance | GDPRNIS2 | ISO 27001ISO 22301ISO 20000-1ISO 27035-2NCASAMADESC |
| Certifications | – | ISO-certified sovereign SOCsISO 27001:2022ISO 22301:2019ISO 20000-1:2018ISO 27035-2:2023SOC CMM Level 3CREST-certified DFIR |
| Founded | 2020 | 2005 |
| Data retention | Not published. If data resides in customer's Microsoft Sentinel tenant, retention depends on tenant configuration. | Help AG says MDR services are fully delivered within the region and aligned with data-residency and regulatory requirements. No standard public MDR log-retention period was found. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Eye Security and Help AG?
Eye Security is a Microsoft-ecosystem that is technology-agnostic (works with your existing tools). Help AG is a Services firm that is technology-agnostic (works with your existing tools). Eye Security covers 4 attack surfaces in base pricing vs. 0 for Help AG.
How do Eye Security and Help AG differ in response capabilities?
Eye Security supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. Help AG supports 1 autonomous actions (custom playbooks) and approval is configurable.
How does Eye Security pricing compare to Help AG?
Eye Security pricing: EUR 8.99+/endpoint/month (varies by deployment size and coverage scope). Help AG pricing: Not published. Watch for with Eye Security: Europe-only coverage (Netherlands, Germany, Belgium). No North American or APAC presence.; Pricing in euros only. Three editions but per-tier pricing beyond the base rate is not published.. Watch for with Help AG: Public pages do not publish MDR pricing, contract minimums or service-credit language.; The service is positioned for sovereign UAE and KSA delivery, so buyers outside the region should confirm availability and data-residency architecture..
Should I choose Eye Security or Help AG?
Choose Eye Security if: european mid-market organizations (50-1000 employees) wanting MDR with optional cyber insurance in one vendor. Choose Help AG if: middle East buyers that want MDR delivered from UAE and KSA sovereign SOCs. Eye Security is not ideal for north American or APAC organizations. Eye Security only operates in Europe.. Help AG is not ideal for buyers that need public MDR pricing before sales.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.