Expel vs Sattrix
Expel is a Pure-play MDR that works with your existing tools. Sattrix is a Services firm that works with your existing tools. Expel targets Mid-market and Enterprise organizations; Sattrix serves SMB, Mid-market, and Enterprise. Expel includes 5 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network), compared to 2 for Sattrix (Endpoint, Network).
Buyer brief
Expel is a Pure-play MDR that works with your existing tools. Sattrix is a Services firm that works with your existing tools. Expel targets Mid-market and Enterprise organizations; Sattrix serves SMB, Mid-market, and Enterprise. Expel includes 5 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network), compared to 2 for Sattrix (Endpoint, Network).
Expel (Pure-play MDR) and Sattrix (Services firm) serve different buyer profiles. Your decision depends on whether you prioritize Expel's api-first, vendor-agnostic mdr with 160+ integrations and full transparency into every soc action... or Sattrix's sattrix mdr fits buyers that want a services-led provider for managed detection, threat hunting a....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Mid-market and enterprise organizations with existing security tools wanting vendor-agnostic MDR | India, MEA and Americas buyers that want MDR from a services-led security provider |
| Price | TrustRadius: from $11,640/yr | Custom quote |
| Response authority | 6/6 actions · Configurable | 1/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Full query access | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Mid-market and enterprise organizations with existing security tools wanting vendor-agnostic MDR
- Price
- TrustRadius: from $11,640/yr
- Response authority
- 6/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Full query access
- Warranty
- None listed
- Best fit
- India, MEA and Americas buyers that want MDR from a services-led security provider
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | ExpelTECH-AGNOSTIC | SattrixTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | SMB, Mid-market, Enterprise |
| Sentiment | Very Positive | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | CrowdStrikeMicrosoft DefenderSentinelOneCarbon BlackPalo Alto CortexElasticCybereason | Customer EDR |
| SIEM integrations | SplunkMicrosoft SentinelPalo Alto Cortex XSIAMGoogle ChronicleExabeamSecuronixSumo LogicIBM QRadar | Customer SIEM |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: LimitedIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: CoveredOTOT/IoT: Limited |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateKill processContainDisable accountsQuarantineCustom playbooks | Custom playbooks |
| IR included | Separate | ✓ Included |
| Cost | ||
| Price range | Starting at $11,640/year. Custom quotes based on environment size and coverage areas. | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ✓ Included | ~ Limited |
| Identity | ✓ Included | ~ Limited |
| SaaS apps | ✓ Included | ~ Limited |
| Network | ✓ Included | ✓ Included |
| OT/ICS | Not offered | ~ Limited |
| Threat hunting | Extra cost | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom pricing by coverage type: cloud infrastructure (by resources), on-prem (by endpoints), SaaS (by user accounts), phishing (by email count). Three tiers: Starter, Select, Premium. | Custom quote. Sattrix says managed SOC pricing can vary by needs, monitored assets and service level, but does not publish package prices. |
| Hidden cost warnings | Threat hunting is NOT included in base MDR, it is a separate add-on. Incident response is NOT included and must be obtained separately. Premium tier required for direct Slack/Teams SOC communication. Pricing scales significantly based on number of integrations and coverage areas | Public pages do not publish MDR pricing, contract minimums or service-credit language.. Sattrix lists flexible monitoring windows, so buyers should confirm whether their quote includes round-the-clock MDR coverage.. The MDR page refers to SIEM, EDR and endpoint-protection integrations, so buyers should confirm who owns each tool license.. SOC, SOAR, vulnerability management and incident response are adjacent service lines, so buyers should document what is included in MDR.. Public pages do not publish a standard onboarding duration or log-retention period. |
| Data portability | Full | Partial |
| Contract terms | Annual, Multi-year | Custom, MDR Services, SOC as a Service, SOAR as a Service, Hybrid SOC Management |
| Channels | SlackTeamsEmailPortal | EmailPhone |
| Data access | Full query access | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | North America | APAC |
| Onboarding | Hours to days via API integrations. 7-minute initial tool connection demonstrated. | Not published. Sattrix says MDR integrates with existing security tools such as SIEM, EDR and endpoint protection, but no standard onboarding duration was found. |
| Industry focus | Financial ServicesHealthcareTechnologyEducationEnergy | Financial ServicesHealthcareRetailGovernmentTechnologyManufacturingEducation |
| MTTD | Not separately published | Not published |
| MTTR | 14 minutes for critical/high incidents with auto-remediation. 22 minutes average alert-to-fix for critical alerts. | Not published |
| Community view | Forrester Wave MDR Leader Q1 2025 (5/5 in 15 of 21 criteria). Gartner Peer Insights 4.6/5 (142 reviews). G2 4.8/5. PeerSpot 9.0/10. Widely praised for transparency, integration breadth, and speed. Primary criticism: threat hunting and incident response are add-ons, not included. | Sattrix publishes Gartner-linked MDR testimonials on its own about and partnership pages, including comments about SOC services, 24/7 monitoring and remote response. No broad independent public MDR review signal was found during this pass, so buyers should validate delivery model, pricing, response authority and tool ownership directly. |
| Compliance | SOC 2 Type IIISO 27001:2013ISO 27701:2019GDPR | PCI DSSHIPAAGDPRCCPA |
| Certifications | SOC 2 Type II (annual audit May 1 to April 30)ISO 27001:2013ISO 27701:2019 (processor) | ISO/IEC 27001ISO 9001:2015ISO 27001:2013Startup India DIPP recognition |
| Founded | 2016 | 2013 |
| Data retention | Per-contract basis with automated secure disposal per retention policy | Sattrix discusses compliance reporting, log monitoring and privacy mandates, but no standard public MDR data-retention period was found. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Expel and Sattrix?
Expel is a Pure-play MDR that is technology-agnostic (works with your existing tools). Sattrix is a Services firm that is technology-agnostic (works with your existing tools). Expel covers 5 attack surfaces in base pricing vs. 2 for Sattrix.
How do Expel and Sattrix differ in response capabilities?
Expel supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. Sattrix supports 1 autonomous actions (custom playbooks) and approval is configurable. Incident response is not included with Expel and included with Sattrix.
How does Expel pricing compare to Sattrix?
Expel pricing: Starting at $11,640/year. Custom quotes based on environment size and coverage areas.. Sattrix pricing: Not published. Watch for with Expel: Threat hunting is NOT included in base MDR, it is a separate add-on; Incident response is NOT included and must be obtained separately. Watch for with Sattrix: Public pages do not publish MDR pricing, contract minimums or service-credit language.; Sattrix lists flexible monitoring windows, so buyers should confirm whether their quote includes round-the-clock MDR coverage..
Should I choose Expel or Sattrix?
Choose Expel if: mid-market and enterprise organizations with existing security tools wanting vendor-agnostic MDR. Choose Sattrix if: india, MEA and Americas buyers that want MDR from a services-led security provider. Expel is not ideal for organizations wanting platform-native MDR from a single vendor (Expel requires existing security tools). Sattrix is not ideal for buyers that need public MDR pricing before sales.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.