Expel vs Macnica
Expel is a Pure-play MDR that works with your existing tools. Macnica is a Services firm that works with your existing tools. Expel targets Mid-market and Enterprise organizations; Macnica serves Mid-market and Enterprise. Expel includes 5 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network), compared to 2 for Macnica (Endpoint, Network).
Buyer brief
Expel is a Pure-play MDR that works with your existing tools. Macnica is a Services firm that works with your existing tools. Expel targets Mid-market and Enterprise organizations; Macnica serves Mid-market and Enterprise. Expel includes 5 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network), compared to 2 for Macnica (Endpoint, Network).
Expel (Pure-play MDR) and Macnica (Services firm) serve different buyer profiles. Your decision depends on whether you prioritize Expel's api-first, vendor-agnostic mdr with 160+ integrations and full transparency into every soc action... or Macnica's macnica is strongest for japanese buyers that want a local security services partner for soc moni....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Mid-market and enterprise organizations with existing security tools wanting vendor-agnostic MDR | Japanese organizations that want local SOC monitoring and investigation reporting |
| Price | TrustRadius: from $11,640/yr | Custom quote |
| Response authority | 6/6 actions · Configurable | 2/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Full query access | Reports only |
| Warranty | None listed | None listed |
- Best fit
- Mid-market and enterprise organizations with existing security tools wanting vendor-agnostic MDR
- Price
- TrustRadius: from $11,640/yr
- Response authority
- 6/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Full query access
- Warranty
- None listed
- Best fit
- Japanese organizations that want local SOC monitoring and investigation reporting
- Price
- Custom quote
- Response authority
- 2/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Reports only
- Warranty
- None listed
Detailed comparison
| FIELD | ExpelTECH-AGNOSTIC | MacnicaTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Very Positive | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | CrowdStrikeMicrosoft DefenderSentinelOneCarbon BlackPalo Alto CortexElasticCybereason | CrowdStrike FalconTrellix EDRCustomer EDR tools |
| SIEM integrations | SplunkMicrosoft SentinelPalo Alto Cortex XSIAMGoogle ChronicleExabeamSecuronixSumo LogicIBM QRadar | Customer SIEM and log platforms |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: Optional add-onIDIdentity: Optional add-onSaaSSaaS: Optional add-onNetNetwork: CoveredOTOT/IoT: Limited |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateKill processContainDisable accountsQuarantineCustom playbooks | IsolateCustom playbooks |
| IR included | Separate | Separate |
| Cost | ||
| Price range | Starting at $11,640/year. Custom quotes based on environment size and coverage areas. | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ✓ Included | + Optional |
| Identity | ✓ Included | + Optional |
| SaaS apps | ✓ Included | + Optional |
| Network | ✓ Included | ✓ Included |
| OT/ICS | Not offered | ~ Limited |
| Threat hunting | Extra cost | Extra cost |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom pricing by coverage type: cloud infrastructure (by resources), on-prem (by endpoints), SaaS (by user accounts), phishing (by email count). Three tiers: Starter, Select, Premium. | Custom quote by monitored products and service scope. Public prices are not published. |
| Hidden cost warnings | Threat hunting is NOT included in base MDR, it is a separate add-on. Incident response is NOT included and must be obtained separately. Premium tier required for direct Slack/Teams SOC communication. Pricing scales significantly based on number of integrations and coverage areas | Macnica publishes multiple related services, so buyers should document whether they are buying Macnica SOC Service, CrowdStrike monitoring support, Falcon Complete, Vectra AI MDR, or a custom combination.. Public pages do not publish prices, minimum terms, service credits, universal response SLAs, MTTD or MTTR.. Incident response support can be separately priced depending on incident content.. CrowdStrike and Vectra AI services may have separate vendor platform licensing and support requirements.. Some support is Japanese-centric; overseas support may require separate consultation. |
| Data portability | Full | Partial |
| Contract terms | Annual, Multi-year | Macnica SOC Service, CrowdStrike monitoring support service, Vectra AI monitoring service, Vectra AI MDR, Ticket consultation service, Custom security service engagement |
| Channels | SlackTeamsEmailPortal | EmailPhone |
| Data access | Full query access | Reports only |
| Dedicated analyst | – | – |
| SOC regions | North America | APAC |
| Onboarding | Hours to days via API integrations. 7-minute initial tool connection demonstrated. | Not published. Macnica describes creating a customer chart with environment diagrams, log retention status and contact flow before incident support. |
| Industry focus | Financial ServicesHealthcareTechnologyEducationEnergy | TechnologyFinancial ServicesRetailManufacturingHealthcarePublic SectorTelecommunications |
| MTTD | Not separately published | Not published |
| MTTR | 14 minutes for critical/high incidents with auto-remediation. 22 minutes average alert-to-fix for critical alerts. | Not published |
| Community view | Forrester Wave MDR Leader Q1 2025 (5/5 in 15 of 21 criteria). Gartner Peer Insights 4.6/5 (142 reviews). G2 4.8/5. PeerSpot 9.0/10. Widely praised for transparency, integration breadth, and speed. Primary criticism: threat hunting and incident response are add-ons, not included. | Macnica has strong official evidence for Japan-focused SOC monitoring, CrowdStrike support and Vectra AI monitoring/MDR options, but limited independent MDR-specific public review signal in English. Buyers should validate exact scope, analyst ownership, response authority, language support and whether the service is Macnica-led or partner-delivered. |
| Compliance | SOC 2 Type IIISO 27001:2013ISO 27701:2019GDPR | – |
| Certifications | SOC 2 Type II (annual audit May 1 to April 30)ISO 27001:2013ISO 27701:2019 (processor) | – |
| Founded | 2016 | – |
| Data retention | Per-contract basis with automated secure disposal per retention policy | Not published. Macnica references log retention status as part of customer chart preparation for incident support, but public pages do not publish default retention or export rights. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Expel and Macnica?
Expel is a Pure-play MDR that is technology-agnostic (works with your existing tools). Macnica is a Services firm that is technology-agnostic (works with your existing tools). Expel covers 5 attack surfaces in base pricing vs. 2 for Macnica.
How do Expel and Macnica differ in response capabilities?
Expel supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. Macnica supports 2 autonomous actions (custom playbooks, endpoint isolation) and approval is configurable.
How does Expel pricing compare to Macnica?
Expel pricing: Starting at $11,640/year. Custom quotes based on environment size and coverage areas.. Macnica pricing: Not published. Watch for with Expel: Threat hunting is NOT included in base MDR, it is a separate add-on; Incident response is NOT included and must be obtained separately. Watch for with Macnica: Macnica publishes multiple related services, so buyers should document whether they are buying Macnica SOC Service, CrowdStrike monitoring support, Falcon Complete, Vectra AI MDR, or a custom combination.; Public pages do not publish prices, minimum terms, service credits, universal response SLAs, MTTD or MTTR..
Should I choose Expel or Macnica?
Choose Expel if: mid-market and enterprise organizations with existing security tools wanting vendor-agnostic MDR. Choose Macnica if: japanese organizations that want local SOC monitoring and investigation reporting. Expel is not ideal for organizations wanting platform-native MDR from a single vendor (Expel requires existing security tools). Macnica is not ideal for buyers that require public MDR pricing before sales engagement.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.