Expel vs Innofactor MDRaaS
Expel is a Pure-play MDR that works with your existing tools. Innofactor MDRaaS is a Microsoft-ecosystem that works with your existing tools. Expel targets Mid-market and Enterprise organizations; Innofactor MDRaaS serves SMB, Mid-market, and Enterprise. Expel includes 5 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network), compared to 1 for Innofactor MDRaaS (Cloud).
Buyer brief
Expel is a Pure-play MDR that works with your existing tools. Innofactor MDRaaS is a Microsoft-ecosystem that works with your existing tools. Expel targets Mid-market and Enterprise organizations; Innofactor MDRaaS serves SMB, Mid-market, and Enterprise. Expel includes 5 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network), compared to 1 for Innofactor MDRaaS (Cloud).
Expel (Pure-play MDR) and Innofactor MDRaaS (Microsoft-ecosystem) serve different buyer profiles. Your decision depends on whether you prioritize Expel's api-first, vendor-agnostic mdr with 160+ integrations and full transparency into every soc action... or Innofactor MDRaaS's innofactor mdraas fits microsoft-heavy nordic buyers that want sentinel-based monitoring while ke....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Mid-market and enterprise organizations with existing security tools wanting vendor-agnostic MDR | Nordic buyers already committed to Microsoft Azure and Sentinel |
| Price | TrustRadius: from $11,640/yr | Custom quote |
| Response authority | 6/6 actions · Configurable | 0/6 actions · Approval required |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Full query access | Full query access |
| Warranty | None listed | None listed |
- Best fit
- Mid-market and enterprise organizations with existing security tools wanting vendor-agnostic MDR
- Price
- TrustRadius: from $11,640/yr
- Response authority
- 6/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Full query access
- Warranty
- None listed
- Best fit
- Nordic buyers already committed to Microsoft Azure and Sentinel
- Price
- Custom quote
- Response authority
- 0/6 actions · Approval required
- Stack
- Works with existing stack
- Data access
- Full query access
- Warranty
- None listed
›› Detailed comparison
| FIELD | ExpelTECH-AGNOSTIC | Innofactor MDRaaSTECH-AGNOSTIC |
|---|---|---|
| ›› Fit | ||
| Target size | Mid-market, Enterprise | SMB, Mid-market, Enterprise |
| Sentiment | Very Positive | Mixed |
| ›› Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | CrowdStrikeSentinelOneCarbon BlackPalo Alto CortexElasticCybereason Microsoft Defender | Microsoft Defender |
| SIEM integrations | SplunkPalo Alto Cortex XSIAMGoogle ChronicleExabeamSecuronixSumo LogicIBM QRadar Microsoft Sentinel | Microsoft Sentinel |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Not covered | EPEndpoint: Optional add-onCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: Not coveredNetNetwork: Optional add-onOTOT/IoT: Not covered |
| ›› Response | ||
| Response type | Active Remediation | Guided Response |
| Approval policy | Configurable | Approval Required |
| Response actions | IsolateKill processContainDisable accountsQuarantineCustom playbooks | Alert and notify only |
| IR included | Separate | Separate |
| ›› Cost | ||
| Price range | Starting at $11,640/year. Custom quotes based on environment size and coverage areas. | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| ›› More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | + Optional |
| Cloud workloads | ✓ Included | ✓ Included |
| Identity | ✓ Included | ~ Limited |
| SaaS apps | ✓ Included | Not offered |
| Network | ✓ Included | + Optional |
| OT/ICS | Not offered | Not offered |
| Threat hunting | Extra cost | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom pricing by coverage type: cloud infrastructure (by resources), on-prem (by endpoints), SaaS (by user accounts), phishing (by email count). Three tiers: Starter, Select, Premium. | Tiered custom quote. Innofactor publishes Basic, Standard and Advanced MDRaaS tiers, each marked ask for pricing. |
| Hidden cost warnings | Threat hunting is NOT included in base MDR, it is a separate add-on. Incident response is NOT included and must be obtained separately. Premium tier required for direct Slack/Teams SOC communication. Pricing scales significantly based on number of integrations and coverage areas | Tier1 and Tier2 cover regular business hours, not 24/7.. Endpoint and network detection are add-ons, so base SIEM-only scope may be narrower than buyers expect.. Public pages do not publish named response actions or response SLAs.. Customers keep ownership of logs and incidents, so internal responsibility for mitigation should be clear before signing. |
| Data portability | Full | Full |
| Contract terms | Annual, Multi-year | Tier1 Basic, Tier2 Standard, Tier3 Advanced, Custom |
| Channels | SlackTeamsEmailPortal | EmailPhonePortal |
| Data access | Full query access | Full query access |
| Dedicated analyst | – | – |
| SOC regions | North America | Europe |
| Onboarding | Hours to days via API integrations. 7-minute initial tool connection demonstrated. | Innofactor says the core infrastructure resides in the customer's Azure cloud environment and needs no on-premises infrastructure. It describes deployment as rapid and light, but does not publish a standard onboarding duration. |
| Industry focus | Financial ServicesHealthcareTechnologyEducationEnergy | Public SectorFinancial ServicesTechnology |
| MTTD | Not separately published | Not published |
| MTTR | 14 minutes for critical/high incidents with auto-remediation. 22 minutes average alert-to-fix for critical alerts. | Not published |
| Community view | Forrester Wave MDR Leader Q1 2025 (5/5 in 15 of 21 criteria). Gartner Peer Insights 4.6/5 (142 reviews). G2 4.8/5. PeerSpot 9.0/10. Widely praised for transparency, integration breadth, and speed. Primary criticism: threat hunting and incident response are add-ons, not included. | Innofactor has limited MDR-specific public review volume. The public buyer case rests on Nordic Microsoft expertise, Sentinel in the customer's Azure environment, tiered service levels and clear customer control of logs and incidents. Buyers should validate response authority, total licensing cost, add-on scope and Tier3 operating model before signing. |
| Compliance | SOC 2 Type IIISO 27001:2013ISO 27701:2019GDPR | ISO 27001ISO 9001ISO 13485AQAP-2110ISO 14001 |
| Certifications | SOC 2 Type II (annual audit May 1 to April 30)ISO 27001:2013ISO 27701:2019 (processor) | ISO 9001:2015ISO 13485:2016ISO/IEC 27001:2022AQAP-2110ISO 14001:2015Microsoft Solution Partner designationsMicrosoft Advanced Specializations |
| Founded | 2016 | 2000 |
| Data retention | Per-contract basis with automated secure disposal per retention policy | Not published as a standard MDR retention period. Innofactor says logs and incidents remain in the customer's own Azure environment. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
›› FAQ
What is the main difference between Expel and Innofactor MDRaaS?
Expel is a Pure-play MDR that is technology-agnostic (works with your existing tools). Innofactor MDRaaS is a Microsoft-ecosystem that is technology-agnostic (works with your existing tools). Expel covers 5 attack surfaces in base pricing vs. 1 for Innofactor MDRaaS.
How do Expel and Innofactor MDRaaS differ in response capabilities?
Expel supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. Innofactor MDRaaS supports 0 autonomous actions (none) and requires approval before acting.
How does Expel pricing compare to Innofactor MDRaaS?
Expel pricing: Starting at $11,640/year. Custom quotes based on environment size and coverage areas.. Innofactor MDRaaS pricing: Not published. Watch for with Expel: Threat hunting is NOT included in base MDR, it is a separate add-on; Incident response is NOT included and must be obtained separately. Watch for with Innofactor MDRaaS: Tier1 and Tier2 cover regular business hours, not 24/7.; Endpoint and network detection are add-ons, so base SIEM-only scope may be narrower than buyers expect..
Should I choose Expel or Innofactor MDRaaS?
Choose Expel if: mid-market and enterprise organizations with existing security tools wanting vendor-agnostic MDR. Choose Innofactor MDRaaS if: nordic buyers already committed to Microsoft Azure and Sentinel. Expel is not ideal for organizations wanting platform-native MDR from a single vendor (Expel requires existing security tools). Innofactor MDRaaS is not ideal for buyers that need public MDR pricing or response SLAs before sales engagement.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.