Eviden vs Sapphire
Eviden and Sapphire are both Services firms that work with your existing tools. Eviden targets Mid-market and Enterprise organizations, while Sapphire serves SMB, Mid-market, and Enterprise. Eviden includes 6 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network, OT/ICS), compared to 4 for Sapphire (Endpoint, Cloud, SaaS, Network).
Buyer brief
Eviden and Sapphire are both Services firms that work with your existing tools. Eviden targets Mid-market and Enterprise organizations, while Sapphire serves SMB, Mid-market, and Enterprise. Eviden includes 6 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network, OT/ICS), compared to 4 for Sapphire (Endpoint, Cloud, SaaS, Network).
Eviden offers broader coverage (6 surfaces vs. 4). Sapphire may suit teams that need depth over breadth.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | European and Middle East enterprises wanting a regional services-firm MDR with deep on-the-ground presence | UK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC |
| Price | Custom quote | Custom quote |
| Response authority | 6/6 actions · Configurable | 1/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- European and Middle East enterprises wanting a regional services-firm MDR with deep on-the-ground presence
- Price
- Custom quote
- Response authority
- 6/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- UK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
›› Detailed comparison
| FIELD | EvidenTECH-AGNOSTIC | SapphireTECH-AGNOSTIC |
|---|---|---|
| ›› Fit | ||
| Target size | Mid-market, Enterprise | SMB, Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| ›› Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | CrowdStrikeMicrosoft DefenderSentinelOneTrend Micro | EDR toolsMicrosoft technologies |
| SIEM integrations | Microsoft SentinelSplunkIBM QRadarGoogle Chronicle | ExabeamSIEM tools |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Covered | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Optional add-on |
| ›› Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateKill processContainDisable accountsQuarantineCustom playbooks | Custom playbooks |
| IR included | ✓ Included | ✓ Included |
| ›› Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| ›› More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ✓ Included | ✓ Included |
| Identity | ✓ Included | ~ Limited |
| SaaS apps | ✓ Included | ✓ Included |
| Network | ✓ Included | ✓ Included |
| OT/ICS | ✓ Included | + Optional |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote, negotiated with the regional team. Fully managed and co-managed tiers. Sold direct. | Custom quote. Sapphire does not publish MDR package pricing. |
| Hidden cost warnings | Pricing varies by region with no public benchmarks, expect long sales cycles. Atos Group is mid-restructuring under the Genesis plan, watch contract terms around continuity. AIsaac value depends on telemetry sitting in Amazon Security Lake or compatible data fabric, your data architecture choice changes pricing | Public pages do not publish response SLAs or exact response-authority rules.. MDR, MXDR and OT SOC scope can differ materially, so buyers should define monitored surfaces in the order form.. The page publishes vendor-reported comparative metrics without independent methodology.. IR hours are included as standard, but buyers should confirm number of hours, coverage triggers and overage rates. |
| Data portability | Partial | Partial |
| Contract terms | Annual, Multi-year | Custom |
| Channels | EmailPortalPhone | PortalEmailPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | ✓ | – |
| SOC regions | EuropeNorth AmericaAsia-PacificMEA | Europe |
| Onboarding | Not published | Sapphire references onboarding and implementation that can be shorter than expected, but no standard public MDR onboarding timeline was found. |
| Industry focus | Financial ServicesPublic SectorEnergyManufacturingDefenseHealthcare | Public SectorDefenceFinancial ServicesProfessional ServicesIndustrialsManufacturingOperational TechnologyHealthcare |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | Eviden has a Gartner Peer Insights MDR vendor profile and analyst recognition but limited grassroots community coverage on Reddit and G2. Buyer perception is shaped more by Atos Group news (Genesis transformation plan, Tech Foundations sale, French State HPC offer) than by independent customer reviews of the MDR service itself. | Sapphire has limited MDR-specific community review volume. The public buyer case is strongest for UK ownership, UK-based SOC delivery, CREST SOC accreditation and IT/OT services depth. Buyers should validate response authority, price, metrics and the exact split between MDR, MXDR, OT SOC and incident-response work. |
| Compliance | Not published | ISO 27001NISTHIPAADORACyber Essentials PlusCRESTGDPRPCI DSS |
| Certifications | Not published | CREST SOCCREST Penetration TestingCyber Essentials PlusISO 27001 |
| Founded | 2023 | 1996 |
| Data retention | Not published | Not published as a standard MDR retention period. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
›› FAQ
What is the main difference between Eviden and Sapphire?
Eviden is a Services firm that is technology-agnostic (works with your existing tools). Sapphire is a Services firm that is technology-agnostic (works with your existing tools). Eviden covers 6 attack surfaces in base pricing vs. 4 for Sapphire.
How do Eviden and Sapphire differ in response capabilities?
Eviden supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. Sapphire supports 1 autonomous actions (custom playbooks) and approval is configurable.
How does Eviden pricing compare to Sapphire?
Eviden pricing: Not published. Sapphire pricing: Not published. Watch for with Eviden: Pricing varies by region with no public benchmarks, expect long sales cycles; Atos Group is mid-restructuring under the Genesis plan, watch contract terms around continuity. Watch for with Sapphire: Public pages do not publish response SLAs or exact response-authority rules.; MDR, MXDR and OT SOC scope can differ materially, so buyers should define monitored surfaces in the order form..
Should I choose Eviden or Sapphire?
Choose Eviden if: european and Middle East enterprises wanting a regional services-firm MDR with deep on-the-ground presence. Choose Sapphire if: uK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC. Eviden is not ideal for sMB and lower mid-market buyers who need fast-onboarding pure-play MDR. Sapphire is not ideal for buyers that need public MDR pricing or contractual response SLAs before sales engagement.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.