Eviden vs Help AG
Eviden and Help AG are both Services firms that work with your existing tools. Eviden targets Mid-market and Enterprise organizations, while Help AG serves Mid-market and Enterprise. Eviden includes 6 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network, OT/ICS), compared to 0 for Help AG ().
Buyer brief
Eviden and Help AG are both Services firms that work with your existing tools. Eviden targets Mid-market and Enterprise organizations, while Help AG serves Mid-market and Enterprise. Eviden includes 6 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network, OT/ICS), compared to 0 for Help AG ().
Eviden offers broader coverage (6 surfaces vs. 0). Help AG may suit teams that need depth over breadth.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | European and Middle East enterprises wanting a regional services-firm MDR with deep on-the-ground presence | Middle East buyers that want MDR delivered from UAE and KSA sovereign SOCs |
| Price | Custom quote | Custom quote |
| Response authority | 6/6 actions · Configurable | 1/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Reports only |
| Warranty | None listed | None listed |
- Best fit
- European and Middle East enterprises wanting a regional services-firm MDR with deep on-the-ground presence
- Price
- Custom quote
- Response authority
- 6/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Middle East buyers that want MDR delivered from UAE and KSA sovereign SOCs
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Reports only
- Warranty
- None listed
Detailed comparison
| FIELD | EvidenTECH-AGNOSTIC | Help AGTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | CrowdStrikeMicrosoft DefenderSentinelOneTrend Micro | None listed |
| SIEM integrations | Microsoft SentinelSplunkIBM QRadarGoogle Chronicle | None listed |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Covered | EPEndpoint: LimitedCloudCloud: LimitedIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: LimitedOTOT/IoT: Limited |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateKill processContainDisable accountsQuarantineCustom playbooks | Custom playbooks |
| IR included | ✓ Included | ✓ Included |
| Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ~ Limited |
| Cloud workloads | ✓ Included | ~ Limited |
| Identity | ✓ Included | ~ Limited |
| SaaS apps | ✓ Included | ~ Limited |
| Network | ✓ Included | ~ Limited |
| OT/ICS | ✓ Included | ~ Limited |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote, negotiated with the regional team. Fully managed and co-managed tiers. Sold direct. | Custom quote. Help AG does not publish MDR package pricing. |
| Hidden cost warnings | Pricing varies by region with no public benchmarks, expect long sales cycles. Atos Group is mid-restructuring under the Genesis plan, watch contract terms around continuity. AIsaac value depends on telemetry sitting in Amazon Security Lake or compatible data fabric, your data architecture choice changes pricing | Public pages do not publish MDR pricing, contract minimums or service-credit language.. The service is positioned for sovereign UAE and KSA delivery, so buyers outside the region should confirm availability and data-residency architecture.. Response Automation-as-a-Service is named separately, so containment actions, permissions and cost should be written into the quote.. Help AG lists a broad cybersecurity portfolio around MDR, so buyers should separate included MDR scope from SecOps, CTEM, DFIR, advisory and cloud-security projects.. Public pages cite MTTD and MTTR improvement without figures, so buyers should ask for contractual metrics rather than relying on marketing claims. |
| Data portability | Partial | Partial |
| Contract terms | Annual, Multi-year | Custom, Managed Detection and Response, Response Automation-as-a-Service, Digital Forensics and Incident Response |
| Channels | EmailPortalPhone | |
| Data access | Dashboards | Reports only |
| Dedicated analyst | ✓ | – |
| SOC regions | EuropeNorth AmericaAsia-PacificMEA | Middle East |
| Onboarding | Not published | Not published. Help AG says Unicorn supports rapid deployment of threat detection content and playbooks, but no standard MDR onboarding duration was found. |
| Industry focus | Financial ServicesPublic SectorEnergyManufacturingDefenseHealthcare | GovernmentCritical InfrastructureEnterprise |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | Eviden has a Gartner Peer Insights MDR vendor profile and analyst recognition but limited grassroots community coverage on Reddit and G2. Buyer perception is shaped more by Atos Group news (Genesis transformation plan, Tech Foundations sale, French State HPC offer) than by independent customer reviews of the MDR service itself. | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on Help AG's Middle East focus, e& enterprise ownership, sovereign UAE and KSA SOCs, 800+ certified experts, response automation, threat hunting and DFIR integration. Buyers should validate pricing, exact response authority, SLA figures and data-residency terms directly. |
| Compliance | Not published | ISO 27001ISO 22301ISO 20000-1ISO 27035-2NCASAMADESC |
| Certifications | Not published | ISO-certified sovereign SOCsISO 27001:2022ISO 22301:2019ISO 20000-1:2018ISO 27035-2:2023SOC CMM Level 3CREST-certified DFIR |
| Founded | 2023 | 2005 |
| Data retention | Not published | Help AG says MDR services are fully delivered within the region and aligned with data-residency and regulatory requirements. No standard public MDR log-retention period was found. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Eviden and Help AG?
Eviden is a Services firm that is technology-agnostic (works with your existing tools). Help AG is a Services firm that is technology-agnostic (works with your existing tools). Eviden covers 6 attack surfaces in base pricing vs. 0 for Help AG.
How do Eviden and Help AG differ in response capabilities?
Eviden supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. Help AG supports 1 autonomous actions (custom playbooks) and approval is configurable.
How does Eviden pricing compare to Help AG?
Eviden pricing: Not published. Help AG pricing: Not published. Watch for with Eviden: Pricing varies by region with no public benchmarks, expect long sales cycles; Atos Group is mid-restructuring under the Genesis plan, watch contract terms around continuity. Watch for with Help AG: Public pages do not publish MDR pricing, contract minimums or service-credit language.; The service is positioned for sovereign UAE and KSA delivery, so buyers outside the region should confirm availability and data-residency architecture..
Should I choose Eviden or Help AG?
Choose Eviden if: european and Middle East enterprises wanting a regional services-firm MDR with deep on-the-ground presence. Choose Help AG if: middle East buyers that want MDR delivered from UAE and KSA sovereign SOCs. Eviden is not ideal for sMB and lower mid-market buyers who need fast-onboarding pure-play MDR. Help AG is not ideal for buyers that need public MDR pricing before sales.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.