ESET vs Macquarie Government
ESET is a Platform vendor that requires its own security platform. Macquarie Government is a Services firm that works with your existing tools. ESET targets SMB, Mid-market, and Enterprise organizations; Macquarie Government serves Enterprise.
Buyer brief
ESET is a Platform vendor that requires its own security platform. Macquarie Government is a Services firm that works with your existing tools. ESET targets SMB, Mid-market, and Enterprise organizations; Macquarie Government serves Enterprise.
ESET is the choice if you want a single-vendor stack with deep integration. Macquarie Government is better if you have existing tools and want flexibility.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | SMBs with 25-500 devices that want managed detection without meeting 200+ endpoint minimums | Australian Commonwealth and state agencies that require sovereign onshore SOCaaS and MDR |
| Price | Custom quote | Custom quote |
| Response authority | 6/6 actions · Configurable | 3/6 actions · Configurable |
| Stack | Requires own platform | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- SMBs with 25-500 devices that want managed detection without meeting 200+ endpoint minimums
- Price
- Custom quote
- Response authority
- 6/6 actions · Configurable
- Stack
- Requires own platform
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Australian Commonwealth and state agencies that require sovereign onshore SOCaaS and MDR
- Price
- Custom quote
- Response authority
- 3/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | ESETPLATFORM | Macquarie GovernmentTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | SMB, Mid-market, Enterprise | Enterprise |
| Sentiment | Positive | Mixed |
| Your stack | ||
| Approach | Requires their platform | Works with your tools |
| EDR integrations | ESET | Customer endpoint security toolsWorkstation logs |
| SIEM integrations | Microsoft SentinelElasticSplunk | Macquarie Government SIEMaaSSplunk EnterpriseCustomer SIEM platforms |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: CoveredNetNetwork: LimitedOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: CoveredOTOT/IoT: Not covered |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateKill processContainDisable accountsQuarantineCustom playbooks | IsolateContainCustom playbooks |
| IR included | ✓ Included | Separate |
| Cost | ||
| Price range | Not published, custom-quoted based on environment and device count with volume discounts | Not published |
| Minimum seats | 25 | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | Yes | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ✓ Included | ✓ Included |
| Identity | ~ Limited | ~ Limited |
| SaaS apps | ✓ Included | ~ Limited |
| Network | ~ Limited | ✓ Included |
| OT/ICS | Not offered | Not offered |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Per-device pricing, custom-quoted. Requires ESET PROTECT Enterprise or Elite as the base. MSP partners can get daily billing or monthly invoicing. | Custom government subscription and procurement model. SOCaaS, SIEMaaS and SASE pricing is not published. |
| Hidden cost warnings | Requires ESET PROTECT Enterprise or Elite subscription as the base, which is a separate cost from MDR itself. MDR Ultimate pricing is significantly higher than standard MDR, but the exact gap is not published. Custom-quoted pricing with no published benchmarks means you have no leverage for comparison shopping. If you're not already an ESET customer, factor in the cost and time to migrate your entire endpoint stack | The service is explicitly built for Australian Commonwealth and state government agencies, so private-sector and non-Australian buyers may not be eligible or may not fit the operating model.. Public pages do not publish prices, minimum terms, MTTD/MTTR, service credits or formal MDR SLAs.. SOCaaS is closely tied to Macquarie Government SIEMaaS, Splunk, sovereign hosting, SASE and gateway services; model migration work if replacing the service later.. Buyers should document which automated response actions are allowed by default and which require agency approval.. Log retention, ingestion, secure cloud, SASE and CTI options can materially change the total contract scope. |
| Data portability | Limited | Partial |
| Contract terms | Annual, Multi-year | SOCaaS subscription, SIEMaaS subscription, SASE for Government, Custom government procurement |
| Channels | EmailPortalPhone | PortalEmailPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | ✓ | – |
| SOC regions | North AmericaEuropeAsia-Pacific | APAC |
| Onboarding | Fast deployment via ESET PROTECT platform if you're already an ESET customer. Net-new deployments require platform setup first. | Not published. Macquarie Government describes customized playbooks aligned with agency security processes and integration with existing security systems. |
| Industry focus | SMB (all industries)EducationHealthcareFinancial ServicesGovernmentRetail | GovernmentDefensePublic SectorCritical Infrastructure |
| MTTD | 20 minutes (vendor-published) | Not published |
| MTTR | Approximately 5 minutes (vendor-published time to resolve) | Not published |
| Community view | KuppingerCole named ESET Product and Market Leader for MDR (December 2024). Praised for the low 25-device entry point and fast vendor-published detection times. Criticized for console UI complexity and full platform lock-in. Limited MDR-specific community discussion compared to larger competitors. | Macquarie Government has strong vendor-controlled evidence for Australian government sovereignty, 24x7 SOC operations, SIEMaaS, threat intelligence and SASE integration, but little independent MDR-specific buyer-review signal in public communities. Government buyers should use procurement references to validate analyst quality, response authority, onboarding effort and Splunk/log-volume cost exposure. |
| Compliance | ISO 27001 | Essential 8ISMIRAPASDACSCDISP |
| Certifications | ISO 27001 | NV1-cleared specialistsIndustry Security Program memberAustralian Government Strategic certified data centresPROTECTED-level secure web gateway assessmentIRAP-aligned virtual services gateway language |
| Founded | 1992 | – |
| Data retention | Not published | SIEMaaS pages describe sovereign local hosting and storage of up to seven years of security and event information. Public pages do not publish default retention for SOCaaS contracts or export terms. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between ESET and Macquarie Government?
ESET is a Platform vendor that is platform-native (requires their own security stack). Macquarie Government is a Services firm that is technology-agnostic (works with your existing tools).
How do ESET and Macquarie Government differ in response capabilities?
ESET supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. Macquarie Government supports 3 autonomous actions (custom playbooks, endpoint isolation, network containment) and approval is configurable. Incident response is included with ESET and not included with Macquarie Government.
How does ESET pricing compare to Macquarie Government?
ESET pricing: Not published, custom-quoted based on environment and device count with volume discounts (25-seat minimum). Macquarie Government pricing: Not published. Watch for with ESET: Requires ESET PROTECT Enterprise or Elite subscription as the base, which is a separate cost from MDR itself; MDR Ultimate pricing is significantly higher than standard MDR, but the exact gap is not published. Watch for with Macquarie Government: The service is explicitly built for Australian Commonwealth and state government agencies, so private-sector and non-Australian buyers may not be eligible or may not fit the operating model.; Public pages do not publish prices, minimum terms, MTTD/MTTR, service credits or formal MDR SLAs..
Should I choose ESET or Macquarie Government?
Choose ESET if: sMBs with 25-500 devices that want managed detection without meeting 200+ endpoint minimums. Choose Macquarie Government if: australian Commonwealth and state agencies that require sovereign onshore SOCaaS and MDR. ESET is not ideal for organizations with non-ESET EDR that want to keep their existing platform and layer MDR on top. Macquarie Government is not ideal for private-sector or non-Australian buyers that do not need a government-specific sovereign provider.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.