Ensign InfoSecurity vs ITC Secure
Ensign InfoSecurity is a Services firm that works with your existing tools. ITC Secure is a Microsoft-ecosystem that works with your existing tools. Ensign InfoSecurity targets Mid-market and Enterprise organizations; ITC Secure serves Mid-market and Enterprise.
Buyer brief
Ensign InfoSecurity is a Services firm that works with your existing tools. ITC Secure is a Microsoft-ecosystem that works with your existing tools. Ensign InfoSecurity targets Mid-market and Enterprise organizations; ITC Secure serves Mid-market and Enterprise.
Ensign InfoSecurity (Services firm) and ITC Secure (Microsoft-ecosystem) serve different buyer profiles. Your decision depends on whether you prioritize Ensign InfoSecurity's apac's largest pure-play cybersecurity services provider with socs in five countries, local langu... or ITC Secure's itc secure fits buyers that want microsoft-centered mxdr with pulse portal visibility, service re....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Mid-market and enterprise organizations operating primarily in APAC | Microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform |
| Price | Not published | Custom quote |
| Response authority | 1/6 actions · Approval required | 0/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Mid-market and enterprise organizations operating primarily in APAC
- Price
- Not published
- Response authority
- 1/6 actions · Approval required
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform
- Price
- Custom quote
- Response authority
- 0/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | Ensign InfoSecurityTECH-AGNOSTIC | ITC SecureTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Cybereason | Microsoft Defender |
| SIEM integrations | None listed | Microsoft Sentinel |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: Optional add-onSaaSSaaS: Optional add-onNetNetwork: CoveredOTOT/IoT: Optional add-on | EPEndpoint: CoveredCloudCloud: LimitedIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: LimitedOTOT/IoT: Limited |
| Response | ||
| Response type | Guided Response | Active Remediation |
| Approval policy | Approval Required | Configurable |
| Response actions | Custom playbooks | Alert and notify only |
| IR included | Separate | Separate |
| Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ✓ Included | ~ Limited |
| Identity | + Optional | ✓ Included |
| SaaS apps | + Optional | ✓ Included |
| Network | ✓ Included | ~ Limited |
| OT/ICS | + Optional | ~ Limited |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom pricing based on environment size and coverage scope. IR retainer is separate: Essentials (USD 2,000/year, 10 hours), Standard (100-hour blocks), or Ad-hoc. | Custom quote. ITC Secure does not publish MXDR powered by Pulse package pricing. |
| Hidden cost warnings | Incident response is NOT included in base MDR. Cheapest IR retainer (Essentials) is USD 2,000/year for just 10 manhours.. 8-hour on-site IR support is only for Singapore-based clients. Other APAC locations get remote support or longer SLAs.. Pricing requires custom quote. No published per-endpoint or per-user rates for comparison shopping.. Cybereason EDR is the default platform. Unclear what the cost or support impact is if you use a different EDR vendor.. Ad-hoc IR retainer has no upfront cost but standard-priced manhours and longer onboarding. You pay more per hour in a crisis. | Public pages do not publish MXDR pricing, contract minimums or service-credit language.. The service is Microsoft-centric, so Microsoft licensing, tenant readiness and log ingestion should be priced before comparison.. ITC Secure publishes broad MXDR components, including endpoint, identity, Office 365, cloud apps, storage, vulnerability management and OT. Buyers should confirm which components are included in their quote.. Public pages do not define default response authority, so containment permissions and approval rules should be written into the contract.. Incident response is listed as a separate service, so buyers should confirm what is included in MXDR versus a separate incident-response engagement. |
| Data portability | Partial | Partial |
| Contract terms | Annual | Custom, MXDR powered by Pulse, Managed services, Incident Response |
| Channels | EmailPortalPhone | PortalEmailPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | Asia-Pacific | |
| Onboarding | Not published | Not published. ITC Secure publishes security engineering and SOC onboarding as a build-and-deploy service, but no standard MXDR implementation duration was found. |
| Industry focus | Financial ServicesGovernmentHealthcareManufacturingTechnology | Not published |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | MSSP Alert Top 250: top 10 globally and #1 in APAC for the fourth consecutive year (2025 list). No G2 or PeerSpot product reviews found. Glassdoor employee reviews average 3.4/5 (268 reviews). Industry recognition is strong within APAC, but almost zero practitioner discussion outside the region. | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on ITC Secure's Microsoft focus, Microsoft Verified Managed XDR status, Pulse portal, long managed-service history and broad MXDR service components. Buyers should validate pricing, response authority, SOC operating model and exact component inclusion directly. |
| Compliance | ISO 27001PCI DSS | ISO 27001Cyber Essentials PlusISO/IEC 20000-1 |
| Certifications | ISO 27001PCI DSSOSPAR (SOC attestation) | Microsoft Verified Managed XDRMicrosoft Solutions Partner in SecurityMicrosoft Solutions Partner in Modern WorkMicrosoft Solutions Partner in Infrastructure AzureMicrosoft Intelligent Security AssociationCyber Essentials PlusISO/IEC 20000-1ISO/IEC 27001Great Place to Work Certification |
| Founded | 2018 | – |
| Data retention | Not published | Not published. ITC Secure says Pulse provides visibility into customer security posture, activities, incident trends, Microsoft license consumption and service metrics. No standard public MXDR log-retention period or data-residency term was found. |
| API available | – | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Ensign InfoSecurity and ITC Secure?
Ensign InfoSecurity is a Services firm that is technology-agnostic (works with your existing tools). ITC Secure is a Microsoft-ecosystem that is technology-agnostic (works with your existing tools).
How do Ensign InfoSecurity and ITC Secure differ in response capabilities?
Ensign InfoSecurity supports 1 autonomous actions (custom playbooks) and requires approval before acting. ITC Secure supports 0 autonomous actions (none) and approval is configurable.
How does Ensign InfoSecurity pricing compare to ITC Secure?
Ensign InfoSecurity pricing: Custom-quoted pricing. ITC Secure pricing: Not published. Watch for with Ensign InfoSecurity: Incident response is NOT included in base MDR. Cheapest IR retainer (Essentials) is USD 2,000/year for just 10 manhours.; 8-hour on-site IR support is only for Singapore-based clients. Other APAC locations get remote support or longer SLAs.. Watch for with ITC Secure: Public pages do not publish MXDR pricing, contract minimums or service-credit language.; The service is Microsoft-centric, so Microsoft licensing, tenant readiness and log ingestion should be priced before comparison..
Should I choose Ensign InfoSecurity or ITC Secure?
Choose Ensign InfoSecurity if: mid-market and enterprise organizations operating primarily in APAC. Choose ITC Secure if: microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform. Ensign InfoSecurity is not ideal for north American or European organizations without APAC operations. ITC Secure is not ideal for buyers that need public MDR pricing before sales.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.