e2e-assure vs ITC Secure
e2e-assure is a Pure-play MDR that works with your existing tools. ITC Secure is a Microsoft-ecosystem that works with your existing tools. e2e-assure targets Mid-market and Enterprise organizations; ITC Secure serves Mid-market and Enterprise. e2e-assure includes 4 attack surfaces in base pricing (Endpoint, SaaS, Identity, Network), compared to 3 for ITC Secure (Endpoint, SaaS, Identity).
Buyer brief
e2e-assure is a Pure-play MDR that works with your existing tools. ITC Secure is a Microsoft-ecosystem that works with your existing tools. e2e-assure targets Mid-market and Enterprise organizations; ITC Secure serves Mid-market and Enterprise. e2e-assure includes 4 attack surfaces in base pricing (Endpoint, SaaS, Identity, Network), compared to 3 for ITC Secure (Endpoint, SaaS, Identity).
e2e-assure (Pure-play MDR) and ITC Secure (Microsoft-ecosystem) serve different buyer profiles. Your decision depends on whether you prioritize e2e-assure's uk-focused mdr with sc-cleared analysts and deep microsoft expertise, purpose-built for critical ... or ITC Secure's itc secure fits buyers that want microsoft-centered mxdr with pulse portal visibility, service re....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | UK or Australian government and critical infrastructure organizations requiring SC-cleared analysts | Microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform |
| Price | AppSource from GBP 6/user/mo; min spend unclear | Custom quote |
| Response authority | 4/6 actions · Configurable | 0/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- UK or Australian government and critical infrastructure organizations requiring SC-cleared analysts
- Price
- AppSource from GBP 6/user/mo; min spend unclear
- Response authority
- 4/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform
- Price
- Custom quote
- Response authority
- 0/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | e2e-assureTECH-AGNOSTIC | ITC SecureTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Positive | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Microsoft Defender for EndpointCrowdStrikeSentinelOneTrend Micro Vision One | Microsoft Defender |
| SIEM integrations | Splunk Microsoft Sentinel | Microsoft Sentinel |
| Coverage | EPEndpoint: CoveredCloudCloud: Optional add-onIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Optional add-on | EPEndpoint: CoveredCloudCloud: LimitedIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: LimitedOTOT/IoT: Limited |
| Response | ||
| Response type | Guided Response | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateDisable accountsQuarantineCustom playbooks | Alert and notify only |
| IR included | Separate | Separate |
| Cost | ||
| Price range | Starting around £6/user/month (per Microsoft AppSource listing), dependent on user count, number of services, and subject to minimum spend. Specific minimums not published. | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | + Optional | ~ Limited |
| Identity | ✓ Included | ✓ Included |
| SaaS apps | ✓ Included | ✓ Included |
| Network | ✓ Included | ~ Limited |
| OT/ICS | + Optional | ~ Limited |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | ≤1 hour | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Per-user per-month pricing. Two tiers: Monitored (baseline Defender coverage, monthly reports) and Managed (extended functionality, automated threat responses, Teams-based monthly reviews). Contracts typically 12-36 months. Also available as committed annual contract with retrospective monthly management charge based on device count. | Custom quote. ITC Secure does not publish MXDR powered by Pulse package pricing. |
| Hidden cost warnings | Incident response is NOT included in base MDR. It is a separate retainer delivered through UK-based partners.. Automated containment triggers on critical alerts, but broader remediation is your team's responsibility. Budget for internal staff to act on SOC guidance.. Minimum spend threshold exists but is not publicly disclosed. Ask for it before engaging.. OT/ICS and advanced cloud coverage may be priced as additional modules beyond base MDR.. Managed tier costs more than Monitored, with significantly different automation and analyst involvement. Clarify which tier is being quoted. | Public pages do not publish MXDR pricing, contract minimums or service-credit language.. The service is Microsoft-centric, so Microsoft licensing, tenant readiness and log ingestion should be priced before comparison.. ITC Secure publishes broad MXDR components, including endpoint, identity, Office 365, cloud apps, storage, vulnerability management and OT. Buyers should confirm which components are included in their quote.. Public pages do not define default response authority, so containment permissions and approval rules should be written into the contract.. Incident response is listed as a separate service, so buyers should confirm what is included in MXDR versus a separate incident-response engagement. |
| Data portability | Partial | Partial |
| Contract terms | Annual, 2-year, 3-year | Custom, MXDR powered by Pulse, Managed services, Incident Response |
| Channels | TeamsEmailPortalPhone | PortalEmailPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | EuropeAsia-Pacific | |
| Onboarding | Weeks, varies by integration complexity and environment scope | Not published. ITC Secure publishes security engineering and SOC onboarding as a build-and-deploy service, but no standard MXDR implementation duration was found. |
| Industry focus | GovernmentCritical National InfrastructureManufacturingDefenseUtilitiesLife Sciences | Not published |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | NPS score of 88+ (vendor-reported, industry average 34) suggests high customer satisfaction among existing clients. However, virtually no public reviews on G2, Gartner, or Reddit exist, making independent validation impossible. Customers appear to value SC clearance and UK/government compliance focus. Small enough provider that community discussion is minimal. | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on ITC Secure's Microsoft focus, Microsoft Verified Managed XDR status, Pulse portal, long managed-service history and broad MXDR service components. Buyers should validate pricing, response authority, SOC operating model and exact component inclusion directly. |
| Compliance | ISO/IEC 27001Cyber Essentials PlusG-Cloud 14CCS Framework | ISO 27001Cyber Essentials PlusISO/IEC 20000-1 |
| Certifications | ISO/IEC 27001Cyber Essentials Plus | Microsoft Verified Managed XDRMicrosoft Solutions Partner in SecurityMicrosoft Solutions Partner in Modern WorkMicrosoft Solutions Partner in Infrastructure AzureMicrosoft Intelligent Security AssociationCyber Essentials PlusISO/IEC 20000-1ISO/IEC 27001Great Place to Work Certification |
| Founded | 2013 | – |
| Data retention | Not published | Not published. ITC Secure says Pulse provides visibility into customer security posture, activities, incident trends, Microsoft license consumption and service metrics. No standard public MXDR log-retention period or data-residency term was found. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between e2e-assure and ITC Secure?
e2e-assure is a Pure-play MDR that is technology-agnostic (works with your existing tools). ITC Secure is a Microsoft-ecosystem that is technology-agnostic (works with your existing tools). SLA commitments differ: e2e-assure offers ≤1 hour, ITC Secure offers Not disclosed. e2e-assure covers 4 attack surfaces in base pricing vs. 3 for ITC Secure.
How do e2e-assure and ITC Secure differ in response capabilities?
e2e-assure supports 4 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine) and approval is configurable. ITC Secure supports 0 autonomous actions (none) and approval is configurable.
How does e2e-assure pricing compare to ITC Secure?
e2e-assure pricing: Starting around £6/user/month (per Microsoft AppSource listing), dependent on user count, number of services, and subject to minimum spend. Specific minimums not published.. ITC Secure pricing: Not published. Watch for with e2e-assure: Incident response is NOT included in base MDR. It is a separate retainer delivered through UK-based partners.; Automated containment triggers on critical alerts, but broader remediation is your team's responsibility. Budget for internal staff to act on SOC guidance.. Watch for with ITC Secure: Public pages do not publish MXDR pricing, contract minimums or service-credit language.; The service is Microsoft-centric, so Microsoft licensing, tenant readiness and log ingestion should be priced before comparison..
Should I choose e2e-assure or ITC Secure?
Choose e2e-assure if: uK or Australian government and critical infrastructure organizations requiring SC-cleared analysts. Choose ITC Secure if: microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform. e2e-assure is not ideal for organizations needing full hands-on remediation (e2e-assure automates containment but guides remediation). ITC Secure is not ideal for buyers that need public MDR pricing before sales.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.