DTS Solution vs Smarttech247
DTS Solution is a Services firm that works with your existing tools. Smarttech247 is a Pure-play MDR that works with your existing tools. DTS Solution targets SMB, Mid-market, and Enterprise organizations; Smarttech247 serves Mid-market and Enterprise. DTS Solution includes 3 attack surfaces in base pricing (Endpoint, Cloud, Network), compared to 5 for Smarttech247 (Endpoint, Cloud, SaaS, Identity, Network).
Buyer brief
DTS Solution is a Services firm that works with your existing tools. Smarttech247 is a Pure-play MDR that works with your existing tools. DTS Solution targets SMB, Mid-market, and Enterprise organizations; Smarttech247 serves Mid-market and Enterprise. DTS Solution includes 3 attack surfaces in base pricing (Endpoint, Cloud, Network), compared to 5 for Smarttech247 (Endpoint, Cloud, SaaS, Identity, Network).
DTS Solution (Services firm) and Smarttech247 (Pure-play MDR) serve different buyer profiles. Your decision depends on whether you prioritize DTS Solution's dts hawkeye is a useful regional option for buyers that want managed csoc, xdr, threat hunting an... or Smarttech247's technology-agnostic mdr that works with your existing siem and edr, with 100% mdr client retentio....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Middle East and EMEA buyers that want a UAE-based managed CSOC and XDR provider | European mid-market organizations with existing SIEM and EDR investments that want MDR layered on top |
| Price | Custom quote | Custom quote |
| Response authority | 3/6 actions · Configurable | 6/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Middle East and EMEA buyers that want a UAE-based managed CSOC and XDR provider
- Price
- Custom quote
- Response authority
- 3/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- European mid-market organizations with existing SIEM and EDR investments that want MDR layered on top
- Price
- Custom quote
- Response authority
- 6/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | DTS SolutionTECH-AGNOSTIC | Smarttech247TECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | SMB, Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Positive |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Microsoft endpoint securityHawkEye XDR AgentCustomer endpoint security tools CrowdStrike | Microsoft DefenderSentinelOnePalo Alto CortexTrend MicroTrellix CrowdStrike |
| SIEM integrations | HawkEye NG-SIEMHawkEye Open XDRCustomer-owned SIEM | Microsoft SentinelSplunkIBM QRadarGoogle ChronicleExabeamLogRhythm |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: CoveredOTOT/IoT: Optional add-on | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Optional add-on |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateContainCustom playbooks | IsolateKill processContainDisable accountsQuarantineCustom playbooks |
| IR included | Separate | ✓ Included |
| Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ✓ Included | ✓ Included |
| Identity | ~ Limited | ✓ Included |
| SaaS apps | ~ Limited | ✓ Included |
| Network | ✓ Included | ✓ Included |
| OT/ICS | + Optional | + Optional |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Tiered subscription packages by log-source count and EPS, with custom-tailored packages for additional log sources, EPS and retention. Public prices are not published. | Not published. Custom quotes only. |
| Hidden cost warnings | Package limits are defined by log sources and events per second, so high-volume environments should model ingestion growth before contract.. Public pages do not publish prices, minimum terms, contractual SLAs, service credits or MTTD/MTTR metrics.. DFIR is included only in Premium Platinum in the package table; lower tiers list it as an add-on.. Managed SOAR and many adjacent managed services are add-ons rather than guaranteed base MDR scope.. The public AI SOC page says response actions are analyst-approved, so buyers should document which containment actions DTS can execute and whose approval is required. | No pricing published anywhere, requires full sales engagement for any quote. ThreatHub and NoPhish are separate products with separate licensing on top of VisionX MDR. OT/ICS monitoring is an add-on, not included in base MDR. Strategic SentinelOne partnership may affect pricing or bundling for non-SentinelOne customers |
| Data portability | Partial | Partial |
| Contract terms | Lite Bronze, Baseline Silver, Advanced Gold, Premium Platinum, Custom-tailored package | Annual, Multi-year |
| Channels | PortalEmailPhone | EmailPortalPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | – | ✓ |
| SOC regions | MEA | EuropeNorth America |
| Onboarding | HawkEye describes an onsite discovery workshop, package selection, secure onboarding, service delivery and secure offboarding. No standard calendar timeline was found. | 5-10 business days (vendor claim) |
| Industry focus | Critical InfrastructureEnergyUtilitiesManufacturingGovernmentFinancial ServicesHealthcareRetailTechnologyTelecommunicationsSmart CitiesTransportation | HealthcareFinancial ServicesGovernmentPharmaceuticalManufacturingEnergy |
| MTTD | Not published | Under 5 minutes (vendor-published, not independently validated) |
| MTTR | Not published | Under 15 minutes (vendor-published, not independently validated) |
| Community view | HawkEye has strong vendor-controlled detail for package tiers, dashboard access, retention, CSOC/XDR capabilities and regional SOC positioning, but little independent MDR-specific review signal in public English-language communities. Buyers should validate analyst quality, response authority and pricing through references. | Gartner Peer Insights 4.6/5 (13 reviews). Named in Gartner Market Guide for MDR in 2024 and 2025. Glassdoor 4.0/5 (41 reviews, 72% recommend). 100% MDR client retention in FY2024 per annual report. No G2 or PeerSpot presence. No Reddit discussions found. |
| Compliance | ISO 27001ISO 9001ISO 45001SOC 2 Type IMITRE ATT&CK | ISO 9001:2015ISO 27001Cyber Essentials |
| Certifications | ISO 27001ISO 9001ISO 45001SOC 2 Type I logo shown on DTS siteSOC-CMM risk-driven certification logo shown on DTS siteSWIFT CSP logo shown on DTS site | ISO 9001:2015ISO 27001Cyber EssentialsNSAI Certified |
| Founded | 2011 | 2008 |
| Data retention | HawkEye package pages publish 3 months hot storage, 6 months warm storage and 12 months cold storage across service tiers, with longer retention available through a custom-tailored package. Advanced and Premium tier pages also describe standard collected-log retention; buyers should reconcile final retention language in the contract. | Not published |
| API available | – | ✓ |
| Website | Visit → | Visit → |
FAQ
What is the main difference between DTS Solution and Smarttech247?
DTS Solution is a Services firm that is technology-agnostic (works with your existing tools). Smarttech247 is a Pure-play MDR that is technology-agnostic (works with your existing tools). DTS Solution covers 3 attack surfaces in base pricing vs. 5 for Smarttech247.
How do DTS Solution and Smarttech247 differ in response capabilities?
DTS Solution supports 3 autonomous actions (custom playbooks, endpoint isolation, network containment) and approval is configurable. Smarttech247 supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. Incident response is not included with DTS Solution and included with Smarttech247.
How does DTS Solution pricing compare to Smarttech247?
DTS Solution pricing: Not published. Smarttech247 pricing: Not published. Watch for with DTS Solution: Package limits are defined by log sources and events per second, so high-volume environments should model ingestion growth before contract.; Public pages do not publish prices, minimum terms, contractual SLAs, service credits or MTTD/MTTR metrics.. Watch for with Smarttech247: No pricing published anywhere, requires full sales engagement for any quote; ThreatHub and NoPhish are separate products with separate licensing on top of VisionX MDR.
Should I choose DTS Solution or Smarttech247?
Choose DTS Solution if: middle East and EMEA buyers that want a UAE-based managed CSOC and XDR provider. Choose Smarttech247 if: european mid-market organizations with existing SIEM and EDR investments that want MDR layered on top. DTS Solution is not ideal for buyers that need public MDR pricing or contractual MTTD/MTTR before sales. Smarttech247 is not ideal for buyers wanting transparent pricing before engaging sales (nothing is published).
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.