Ackcent Cybersecurity vs DTS Solution
Ackcent Cybersecurity is a Pure-play MDR that works with your existing tools. DTS Solution is a Services firm that works with your existing tools. Ackcent Cybersecurity targets SMB, Mid-market, and Enterprise organizations; DTS Solution serves SMB, Mid-market, and Enterprise. Ackcent Cybersecurity includes 5 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network), compared to 3 for DTS Solution (Endpoint, Cloud, Network).
Buyer brief
Ackcent Cybersecurity is a Pure-play MDR that works with your existing tools. DTS Solution is a Services firm that works with your existing tools. Ackcent Cybersecurity targets SMB, Mid-market, and Enterprise organizations; DTS Solution serves SMB, Mid-market, and Enterprise. Ackcent Cybersecurity includes 5 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network), compared to 3 for DTS Solution (Endpoint, Cloud, Network).
Ackcent Cybersecurity (Pure-play MDR) and DTS Solution (Services firm) serve different buyer profiles. Your decision depends on whether you prioritize Ackcent Cybersecurity's gartner-recognized european boutique mdr with native spanish support and bring-your-own-edr flexi... or DTS Solution's dts hawkeye is a useful regional option for buyers that want managed csoc, xdr, threat hunting an....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | European or LATAM mid-market companies that want a boutique provider with native Spanish and English support | Middle East and EMEA buyers that want a UAE-based managed CSOC and XDR provider |
| Price | Not published | Custom quote |
| Response authority | 5/6 actions · Configurable | 3/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- European or LATAM mid-market companies that want a boutique provider with native Spanish and English support
- Price
- Not published
- Response authority
- 5/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Middle East and EMEA buyers that want a UAE-based managed CSOC and XDR provider
- Price
- Custom quote
- Response authority
- 3/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | Ackcent CybersecurityTECH-AGNOSTIC | DTS SolutionTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | SMB, Mid-market, Enterprise | SMB, Mid-market, Enterprise |
| Sentiment | Positive | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | SentinelOneBlackBerry Cylance | CrowdStrikeMicrosoft endpoint securityHawkEye XDR AgentCustomer endpoint security tools |
| SIEM integrations | Stellar Cyber Open XDR | HawkEye NG-SIEMHawkEye Open XDRCustomer-owned SIEM |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: CoveredOTOT/IoT: Optional add-on |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateKill processContainDisable accountsQuarantine | IsolateContainCustom playbooks |
| IR included | ✓ Included | Separate |
| Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ✓ Included | ✓ Included |
| Identity | ✓ Included | ~ Limited |
| SaaS apps | ✓ Included | ~ Limited |
| Network | ✓ Included | ✓ Included |
| OT/ICS | Not offered | + Optional |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote only. No published pricing or pricing calculator. | Tiered subscription packages by log-source count and EPS, with custom-tailored packages for additional log sources, EPS and retention. Public prices are not published. |
| Hidden cost warnings | Advisory, Red Team, AppSec, and Training services are separate from base MDR. No public pricing makes cost comparison impossible without direct sales engagement. Breach and Attack Simulation (AttackIQ BAS) integration may carry additional licensing costs. With ~55 total employees, surge capacity during a major incident is unclear and may require external escalation | Package limits are defined by log sources and events per second, so high-volume environments should model ingestion growth before contract.. Public pages do not publish prices, minimum terms, contractual SLAs, service credits or MTTD/MTTR metrics.. DFIR is included only in Premium Platinum in the package table; lower tiers list it as an add-on.. Managed SOAR and many adjacent managed services are add-ons rather than guaranteed base MDR scope.. The public AI SOC page says response actions are analyst-approved, so buyers should document which containment actions DTS can execute and whose approval is required. |
| Data portability | Partial | Partial |
| Contract terms | Annual | Lite Bronze, Baseline Silver, Advanced Gold, Premium Platinum, Custom-tailored package |
| Channels | EmailPortalPhone | PortalEmailPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | ✓ | – |
| SOC regions | EuropeLatin America | MEA |
| Onboarding | Not publicly disclosed | HawkEye describes an onsite discovery workshop, package selection, secure onboarding, service delivery and secure offboarding. No standard calendar timeline was found. |
| Industry focus | Financial ServicesHealthcareRetailCritical InfrastructureSmart Cities | Critical InfrastructureEnergyUtilitiesManufacturingGovernmentFinancial ServicesHealthcareRetailTechnologyTelecommunicationsSmart CitiesTransportation |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | Almost no English-language reviews exist. A handful of Gartner Peer Insights entries are positive, praising communication and dashboards. Zero reviews on G2 or PeerSpot, so community validation is essentially absent. | HawkEye has strong vendor-controlled detail for package tiers, dashboard access, retention, CSOC/XDR capabilities and regional SOC positioning, but little independent MDR-specific review signal in public English-language communities. Buyers should validate analyst quality, response authority and pricing through references. |
| Compliance | ISO 27001GDPR | ISO 27001ISO 9001ISO 45001SOC 2 Type IMITRE ATT&CK |
| Certifications | ISO 27001 | ISO 27001ISO 9001ISO 45001SOC 2 Type I logo shown on DTS siteSOC-CMM risk-driven certification logo shown on DTS siteSWIFT CSP logo shown on DTS site |
| Founded | 2014 | 2011 |
| Data retention | Not publicly disclosed | HawkEye package pages publish 3 months hot storage, 6 months warm storage and 12 months cold storage across service tiers, with longer retention available through a custom-tailored package. Advanced and Premium tier pages also describe standard collected-log retention; buyers should reconcile final retention language in the contract. |
| API available | – | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Ackcent Cybersecurity and DTS Solution?
Ackcent Cybersecurity is a Pure-play MDR that is technology-agnostic (works with your existing tools). DTS Solution is a Services firm that is technology-agnostic (works with your existing tools). Ackcent Cybersecurity covers 5 attack surfaces in base pricing vs. 3 for DTS Solution.
How do Ackcent Cybersecurity and DTS Solution differ in response capabilities?
Ackcent Cybersecurity supports 5 autonomous actions (account disable, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. DTS Solution supports 3 autonomous actions (custom playbooks, endpoint isolation, network containment) and approval is configurable. Incident response is included with Ackcent Cybersecurity and not included with DTS Solution.
How does Ackcent Cybersecurity pricing compare to DTS Solution?
Ackcent Cybersecurity pricing: Custom-quoted pricing. DTS Solution pricing: Not published. Watch for with Ackcent Cybersecurity: Advisory, Red Team, AppSec, and Training services are separate from base MDR; No public pricing makes cost comparison impossible without direct sales engagement. Watch for with DTS Solution: Package limits are defined by log sources and events per second, so high-volume environments should model ingestion growth before contract.; Public pages do not publish prices, minimum terms, contractual SLAs, service credits or MTTD/MTTR metrics..
Should I choose Ackcent Cybersecurity or DTS Solution?
Choose Ackcent Cybersecurity if: european or LATAM mid-market companies that want a boutique provider with native Spanish and English support. Choose DTS Solution if: middle East and EMEA buyers that want a UAE-based managed CSOC and XDR provider. Ackcent Cybersecurity is not ideal for enterprises that need documented SLAs, published detection metrics, or transparent pricing before signing. DTS Solution is not ideal for buyers that need public MDR pricing or contractual MTTD/MTTR before sales.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.