DTS Solution vs Secureworks
DTS Solution and Secureworks are both Services firms that work with your existing tools. DTS Solution targets SMB, Mid-market, and Enterprise organizations, while Secureworks serves Mid-market and Enterprise. DTS Solution includes 3 attack surfaces in base pricing (Endpoint, Cloud, Network), compared to 4 for Secureworks (Endpoint, Cloud, Identity, Network).
Buyer brief
DTS Solution and Secureworks are both Services firms that work with your existing tools. DTS Solution targets SMB, Mid-market, and Enterprise organizations, while Secureworks serves Mid-market and Enterprise. DTS Solution includes 3 attack surfaces in base pricing (Endpoint, Cloud, Network), compared to 4 for Secureworks (Endpoint, Cloud, Identity, Network).
Secureworks offers broader coverage (4 surfaces vs. 3). DTS Solution may suit teams that need depth over breadth.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Middle East and EMEA buyers that want a UAE-based managed CSOC and XDR provider | Enterprise organizations wanting open XDR with existing CrowdStrike, Defender, SentinelOne, or Carbon Black EDR |
| Price | Custom quote | Buyer benchmark: median $91,350/yr |
| Response authority | 3/6 actions · Configurable | 4/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Full query access |
| Warranty | None listed | None listed |
- Best fit
- Middle East and EMEA buyers that want a UAE-based managed CSOC and XDR provider
- Price
- Custom quote
- Response authority
- 3/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Enterprise organizations wanting open XDR with existing CrowdStrike, Defender, SentinelOne, or Carbon Black EDR
- Price
- Buyer benchmark: median $91,350/yr
- Response authority
- 4/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Full query access
- Warranty
- None listed
Detailed comparison
| FIELD | DTS SolutionTECH-AGNOSTIC | SecureworksTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | SMB, Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | CrowdStrikeMicrosoft endpoint securityHawkEye XDR AgentCustomer endpoint security tools | CrowdStrike Falcon InsightMicrosoft Defender for EndpointSentinelOneVMware Carbon Black (Cloud & Enterprise)Sophos EndpointTaegis Endpoint Agent (native) |
| SIEM integrations | HawkEye NG-SIEMHawkEye Open XDRCustomer-owned SIEM | Taegis XDR (native Next-Gen SIEM) |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: CoveredOTOT/IoT: Optional add-on | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: Optional add-onNetNetwork: CoveredOTOT/IoT: Optional add-on |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateContainCustom playbooks | IsolateContainDisable accountsCustom playbooks |
| IR included | Separate | ✓ Included |
| Cost | ||
| Price range | Not published | Third-party buyer data reports a $91,350/year median buyer cost for Secureworks, with a visible public range from $15,200 to $421,751/year. PeerSpot reviews also report MDR/MXDR annual deals around $60K-$320K+ depending on environment. |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ✓ Included | ✓ Included |
| Identity | ~ Limited | ✓ Included |
| SaaS apps | ~ Limited | + Optional |
| Network | ✓ Included | ✓ Included |
| OT/ICS | + Optional | + Optional |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | ≤1 hour |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Tiered subscription packages by log-source count and EPS, with custom-tailored packages for additional log sources, EPS and retention. Public prices are not published. | Per-endpoint pricing, custom/quote-based. Three tiers: MDR, MDR Plus, MDR Enhanced. |
| Hidden cost warnings | Package limits are defined by log sources and events per second, so high-volume environments should model ingestion growth before contract.. Public pages do not publish prices, minimum terms, contractual SLAs, service credits or MTTD/MTTR metrics.. DFIR is included only in Premium Platinum in the package table; lower tiers list it as an add-on.. Managed SOAR and many adjacent managed services are add-ons rather than guaranteed base MDR scope.. The public AI SOC page says response actions are analyst-approved, so buyers should document which containment actions DTS can execute and whose approval is required. | Sophos acquisition completed Feb 2025, Taegis integration into Sophos Central underway with long-term platform consolidation likely. ~6% workforce reduction (~380 roles) in Feb 2025 post-acquisition, verify analyst continuity. Per-endpoint pricing varies widely ($70-$170/endpoint reported), negotiate hard |
| Data portability | Partial | Partial |
| Contract terms | Lite Bronze, Baseline Silver, Advanced Gold, Premium Platinum, Custom-tailored package | Annual, Multi-year |
| Channels | PortalEmailPhone | PortalEmailPhone |
| Data access | Dashboards | Full query access |
| Dedicated analyst | – | ✓ |
| SOC regions | MEA | North AmericaEuropeAsia-Pacific |
| Onboarding | HawkEye describes an onsite discovery workshop, package selection, secure onboarding, service delivery and secure offboarding. No standard calendar timeline was found. | 30-45 days typical |
| Industry focus | Critical InfrastructureEnergyUtilitiesManufacturingGovernmentFinancial ServicesHealthcareRetailTechnologyTelecommunicationsSmart CitiesTransportation | Financial ServicesGovernmentHealthcareManufacturing / OTEducationRetailTechnology |
| MTTD | Not published | Not formally published. |
| MTTR | Not published | Not formally published. 60-minute investigation SLA from case initiation to customer notification (service-level credits apply). |
| Community view | HawkEye has strong vendor-controlled detail for package tiers, dashboard access, retention, CSOC/XDR capabilities and regional SOC positioning, but little independent MDR-specific review signal in public English-language communities. Buyers should validate analyst quality, response authority and pricing through references. | G2 4.6/5 (48 reviews). PeerSpot 7.8/10 (#2 MSSP, #15 MDR). Glassdoor 3.5/5 with 64% recommending. Taegis achieved 100% visibility and 95% detection in MITRE evaluation. Product quality respected, but organizational stability is the concern after Sophos acquisition and significant headcount losses. |
| Compliance | ISO 27001ISO 9001ISO 45001SOC 2 Type IMITRE ATT&CK | ISO 27001SOC 2 Type IIFFIEC Examined (Technology Service Provider)FIPS 140-3HIPAA/HITRUSTPCI DSSGDPR |
| Certifications | ISO 27001ISO 9001ISO 45001SOC 2 Type I logo shown on DTS siteSOC-CMM risk-driven certification logo shown on DTS siteSWIFT CSP logo shown on DTS site | ISO 27001 (ISMS for Taegis infrastructure, Schellman-certified)SOC 2 Type II (security, availability, confidentiality)FFIEC Examined as Technology Service Provider (annually)FIPS 140-3 encryption complianceCOBIT alignmentNIST SP800-53 alignment |
| Founded | 2011 | 1998 |
| Data retention | HawkEye package pages publish 3 months hot storage, 6 months warm storage and 12 months cold storage across service tiers, with longer retention available through a custom-tailored package. Advanced and Premium tier pages also describe standard collected-log retention; buyers should reconcile final retention language in the contract. | 12 months standard included. Extendable up to 48 additional months for a fee. |
| API available | – | ✓ |
| Website | Visit → | Visit → |
FAQ
What is the main difference between DTS Solution and Secureworks?
DTS Solution is a Services firm that is technology-agnostic (works with your existing tools). Secureworks is a Services firm that is technology-agnostic (works with your existing tools). SLA commitments differ: DTS Solution offers Not disclosed, Secureworks offers ≤1 hour. DTS Solution covers 3 attack surfaces in base pricing vs. 4 for Secureworks.
How do DTS Solution and Secureworks differ in response capabilities?
DTS Solution supports 3 autonomous actions (custom playbooks, endpoint isolation, network containment) and approval is configurable. Secureworks supports 4 autonomous actions (account disable, custom playbooks, endpoint isolation, network containment) and approval is configurable. Incident response is not included with DTS Solution and included with Secureworks.
How does DTS Solution pricing compare to Secureworks?
DTS Solution pricing: Not published. Secureworks pricing: Third-party buyer data reports a $91,350/year median buyer cost for Secureworks, with a visible public range from $15,200 to $421,751/year. PeerSpot reviews also report MDR/MXDR annual deals around $60K-$320K+ depending on environment.. Watch for with DTS Solution: Package limits are defined by log sources and events per second, so high-volume environments should model ingestion growth before contract.; Public pages do not publish prices, minimum terms, contractual SLAs, service credits or MTTD/MTTR metrics.. Watch for with Secureworks: Sophos acquisition completed Feb 2025, Taegis integration into Sophos Central underway with long-term platform consolidation likely; ~6% workforce reduction (~380 roles) in Feb 2025 post-acquisition, verify analyst continuity.
Should I choose DTS Solution or Secureworks?
Choose DTS Solution if: middle East and EMEA buyers that want a UAE-based managed CSOC and XDR provider. Choose Secureworks if: enterprise organizations wanting open XDR with existing CrowdStrike, Defender, SentinelOne, or Carbon Black EDR. DTS Solution is not ideal for buyers that need public MDR pricing or contractual MTTD/MTTR before sales. Secureworks is not ideal for buyers concerned about organizational stability after Sophos acquisition and significant headcount losses.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.