DTS Solution vs N-able
DTS Solution is a Services firm that works with your existing tools. N-able is a MSP-channel that works with your existing tools. DTS Solution targets SMB, Mid-market, and Enterprise organizations; N-able serves SMB and Mid-market. DTS Solution includes 3 attack surfaces in base pricing (Endpoint, Cloud, Network), compared to 5 for N-able (Endpoint, Cloud, SaaS, Identity, Network).
Buyer brief
DTS Solution is a Services firm that works with your existing tools. N-able is a MSP-channel that works with your existing tools. DTS Solution targets SMB, Mid-market, and Enterprise organizations; N-able serves SMB and Mid-market. DTS Solution includes 3 attack surfaces in base pricing (Endpoint, Cloud, Network), compared to 5 for N-able (Endpoint, Cloud, SaaS, Identity, Network).
DTS Solution (Services firm) and N-able (MSP-channel) serve different buyer profiles. Your decision depends on whether you prioritize DTS Solution's dts hawkeye is a useful regional option for buyers that want managed csoc, xdr, threat hunting an... or N-able's unified security operations platform combining xdr, siem, soar, and ueba with vendor-agnostic mdr....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Middle East and EMEA buyers that want a UAE-based managed CSOC and XDR provider | MSPs wanting a unified XDR + SIEM + SOAR + UEBA platform to reduce vendor sprawl |
| Price | Custom quote | MSP security bundle: $90-$275/user/mo; not Adlumin standalone |
| Response authority | 3/6 actions · Configurable | 6/6 actions · Configurable |
| Stack | Works with existing stack | Own agent required |
| Data access | Dashboards | Full query access |
| Warranty | None listed | $500,000 |
- Best fit
- Middle East and EMEA buyers that want a UAE-based managed CSOC and XDR provider
- Price
- Custom quote
- Response authority
- 3/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- MSPs wanting a unified XDR + SIEM + SOAR + UEBA platform to reduce vendor sprawl
- Price
- MSP security bundle: $90-$275/user/mo; not Adlumin standalone
- Response authority
- 6/6 actions · Configurable
- Stack
- Own agent required
- Data access
- Full query access
- Warranty
- $500,000
Detailed comparison
| FIELD | DTS SolutionTECH-AGNOSTIC | N-ableTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | SMB, Mid-market, Enterprise | SMB, Mid-market |
| Sentiment | Mixed | Positive |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Microsoft endpoint securityHawkEye XDR AgentCustomer endpoint security tools CrowdStrike | CrowdStrike |
| SIEM integrations | HawkEye NG-SIEMHawkEye Open XDRCustomer-owned SIEM | Built-in SIEM |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: CoveredOTOT/IoT: Optional add-on | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Not covered |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateContainCustom playbooks | IsolateKill processContainDisable accountsQuarantineCustom playbooks |
| IR included | Separate | ✓ Included |
| Cost | ||
| Price range | Not published | Third-party/MSP-channel estimate: MSPs typically bundle at $90-$275/user/month for full security programs. Exact Adlumin standalone pricing not published. |
| Minimum seats | None | None |
| Breach warranty | – | $500,000 |
| More details | ||
| Requires own agent | No | Yes |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ✓ Included | ✓ Included |
| Identity | ~ Limited | ✓ Included |
| SaaS apps | ~ Limited | ✓ Included |
| Network | ✓ Included | ✓ Included |
| OT/ICS | + Optional | Not offered |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Tiered subscription packages by log-source count and EPS, with custom-tailored packages for additional log sources, EPS and retention. Public prices are not published. | Per-user per-month pricing through MSP channel. Three tiers: MDR Base (identity-focused ITDR for M365 only), MDR Standard, MDR Advanced (adds 90-day retention). |
| Hidden cost warnings | Package limits are defined by log sources and events per second, so high-volume environments should model ingestion growth before contract.. Public pages do not publish prices, minimum terms, contractual SLAs, service credits or MTTD/MTTR metrics.. DFIR is included only in Premium Platinum in the package table; lower tiers list it as an add-on.. Managed SOAR and many adjacent managed services are add-ons rather than guaranteed base MDR scope.. The public AI SOC page says response actions are analyst-approved, so buyers should document which containment actions DTS can execute and whose approval is required. | MDR Base tier is identity-only (M365 ITDR). MDR Standard required for endpoint/network/cloud coverage.. Data retention upgrade (30 to 90 days) requires Advanced tier. Pricing designed for MSP channel. Direct enterprise pricing may differ or be unavailable.. N-able acquisition creates roadmap and integration uncertainty |
| Data portability | Partial | Partial |
| Contract terms | Lite Bronze, Baseline Silver, Advanced Gold, Premium Platinum, Custom-tailored package | Annual, Multi-year |
| Channels | PortalEmailPhone | EmailPortalPhone |
| Data access | Dashboards | Full query access |
| Dedicated analyst | – | ✓ |
| SOC regions | MEA | North AmericaEurope |
| Onboarding | HawkEye describes an onsite discovery workshop, package selection, secure onboarding, service delivery and secure offboarding. No standard calendar timeline was found. | 30 minutes deployment (vendor-claimed), 600+ hours of pre-built playbooks included |
| Industry focus | Critical InfrastructureEnergyUtilitiesManufacturingGovernmentFinancial ServicesHealthcareRetailTechnologyTelecommunicationsSmart CitiesTransportation | Financial ServicesHealthcareLegalGovernmentManufacturing |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | HawkEye has strong vendor-controlled detail for package tiers, dashboard access, retention, CSOC/XDR capabilities and regional SOC positioning, but little independent MDR-specific review signal in public English-language communities. Buyers should validate analyst quality, response authority and pricing through references. | G2 4.8/5 and Gartner Peer Insights 4.7/5 (3 reviews) show strong sentiment for customer support, ease of use, and platform features. Limited independent review data. MSP community reception to N-able acquisition is cautiously optimistic but creates integration uncertainty. |
| Compliance | ISO 27001ISO 9001ISO 45001SOC 2 Type IMITRE ATT&CK | HIPAAPCI DSSNISTGLBASOXFFIEC |
| Certifications | ISO 27001ISO 9001ISO 45001SOC 2 Type I logo shown on DTS siteSOC-CMM risk-driven certification logo shown on DTS siteSWIFT CSP logo shown on DTS site | – |
| Founded | 2011 | 2016 |
| Data retention | HawkEye package pages publish 3 months hot storage, 6 months warm storage and 12 months cold storage across service tiers, with longer retention available through a custom-tailored package. Advanced and Premium tier pages also describe standard collected-log retention; buyers should reconcile final retention language in the contract. | 30 days (Standard), 90 days (Advanced tier) |
| API available | – | ✓ |
| Website | Visit → | Visit → |
FAQ
What is the main difference between DTS Solution and N-able?
DTS Solution is a Services firm that is technology-agnostic (works with your existing tools). N-able is a MSP-channel that is technology-agnostic (works with your existing tools). DTS Solution covers 3 attack surfaces in base pricing vs. 5 for N-able.
How do DTS Solution and N-able differ in response capabilities?
DTS Solution supports 3 autonomous actions (custom playbooks, endpoint isolation, network containment) and approval is configurable. N-able supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. Incident response is not included with DTS Solution and included with N-able.
How does DTS Solution pricing compare to N-able?
DTS Solution pricing: Not published. N-able pricing: Third-party/MSP-channel estimate: MSPs typically bundle at $90-$275/user/month for full security programs. Exact Adlumin standalone pricing not published.. Watch for with DTS Solution: Package limits are defined by log sources and events per second, so high-volume environments should model ingestion growth before contract.; Public pages do not publish prices, minimum terms, contractual SLAs, service credits or MTTD/MTTR metrics.. Watch for with N-able: MDR Base tier is identity-only (M365 ITDR). MDR Standard required for endpoint/network/cloud coverage.; Data retention upgrade (30 to 90 days) requires Advanced tier.
Should I choose DTS Solution or N-able?
Choose DTS Solution if: middle East and EMEA buyers that want a UAE-based managed CSOC and XDR provider. Choose N-able if: mSPs wanting a unified XDR + SIEM + SOAR + UEBA platform to reduce vendor sprawl. DTS Solution is not ideal for buyers that need public MDR pricing or contractual MTTD/MTTR before sales. N-able is not ideal for large enterprises with existing SOC infrastructure and direct vendor relationships (MSP-channel only).
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.