DTS Solution vs MAD Security
DTS Solution and MAD Security are both Services firms that work with your existing tools. DTS Solution targets SMB, Mid-market, and Enterprise organizations, while MAD Security serves Mid-market and Enterprise. DTS Solution includes 3 attack surfaces in base pricing (Endpoint, Cloud, Network), compared to 1 for MAD Security (Endpoint).
Buyer brief
DTS Solution and MAD Security are both Services firms that work with your existing tools. DTS Solution targets SMB, Mid-market, and Enterprise organizations, while MAD Security serves Mid-market and Enterprise. DTS Solution includes 3 attack surfaces in base pricing (Endpoint, Cloud, Network), compared to 1 for MAD Security (Endpoint).
DTS Solution offers broader coverage (3 surfaces vs. 1). MAD Security may suit teams that need depth over breadth.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Middle East and EMEA buyers that want a UAE-based managed CSOC and XDR provider | Defense contractors and government contractors that need MDR evidence aligned to DFARS, CMMC and NIST requirements |
| Price | Custom quote | MSS example: $24K-$90K/yr; not MDR-only |
| Response authority | 3/6 actions · Configurable | 1/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Reports only |
| Warranty | None listed | None listed |
- Best fit
- Middle East and EMEA buyers that want a UAE-based managed CSOC and XDR provider
- Price
- Custom quote
- Response authority
- 3/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Defense contractors and government contractors that need MDR evidence aligned to DFARS, CMMC and NIST requirements
- Price
- MSS example: $24K-$90K/yr; not MDR-only
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Reports only
- Warranty
- None listed
Detailed comparison
| FIELD | DTS SolutionTECH-AGNOSTIC | MAD SecurityTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | SMB, Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | CrowdStrikeMicrosoft endpoint securityHawkEye XDR AgentCustomer endpoint security tools | None listed |
| SIEM integrations | HawkEye NG-SIEMHawkEye Open XDRCustomer-owned SIEM | None listed |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: CoveredOTOT/IoT: Optional add-on | EPEndpoint: CoveredCloudCloud: LimitedIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: Optional add-onOTOT/IoT: Optional add-on |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateContainCustom playbooks | Custom playbooks |
| IR included | Separate | Separate |
| Cost | ||
| Price range | Not published | Custom pricing. A vendor-published MAD Security cost-comparison PDF gives $24,000-$90,000 per year as an example average for SMB managed security services, but it is not an MDR-specific quote and says pricing varies. |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ✓ Included | ~ Limited |
| Identity | ~ Limited | ~ Limited |
| SaaS apps | ~ Limited | ~ Limited |
| Network | ✓ Included | + Optional |
| OT/ICS | + Optional | + Optional |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Tiered subscription packages by log-source count and EPS, with custom-tailored packages for additional log sources, EPS and retention. Public prices are not published. | Custom pricing. MAD Security publishes a broad managed security services cost comparison, but does not publish MDR-specific price bands, minimums, per-endpoint pricing or log-volume pricing. |
| Hidden cost warnings | Package limits are defined by log sources and events per second, so high-volume environments should model ingestion growth before contract.. Public pages do not publish prices, minimum terms, contractual SLAs, service credits or MTTD/MTTR metrics.. DFIR is included only in Premium Platinum in the package table; lower tiers list it as an add-on.. Managed SOAR and many adjacent managed services are add-ons rather than guaranteed base MDR scope.. The public AI SOC page says response actions are analyst-approved, so buyers should document which containment actions DTS can execute and whose approval is required. | Confirm whether MDR is quoted as a standalone endpoint service or bundled into SOC-as-a-Service.. Confirm whether NDR, cloud telemetry, identity correlation and OT/IT monitoring are included or separate services.. Ask which tools are included in the MDR fee, since public pages do not name a standard EDR or SIEM platform.. The public $24,000-$90,000 annual example is for managed security services broadly, not a scoped MDR quote.. No public MDR SLA table, service-credit terms or breach warranty were found. |
| Data portability | Partial | Partial |
| Contract terms | Lite Bronze, Baseline Silver, Advanced Gold, Premium Platinum, Custom-tailored package | Custom |
| Channels | PortalEmailPhone | EmailPortalPhone |
| Data access | Dashboards | Reports only |
| Dedicated analyst | – | – |
| SOC regions | MEA | North America |
| Onboarding | HawkEye describes an onsite discovery workshop, package selection, secure onboarding, service delivery and secure offboarding. No standard calendar timeline was found. | Not published as a standard MDR onboarding timeline. |
| Industry focus | Critical InfrastructureEnergyUtilitiesManufacturingGovernmentFinancial ServicesHealthcareRetailTechnologyTelecommunicationsSmart CitiesTransportation | Defense Industrial BaseGovernmentMaritimeState and Local GovernmentFinancial ServicesTechnologyHigher EducationManufacturing |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | HawkEye has strong vendor-controlled detail for package tiers, dashboard access, retention, CSOC/XDR capabilities and regional SOC positioning, but little independent MDR-specific review signal in public English-language communities. Buyers should validate analyst quality, response authority and pricing through references. | MAD Security has clear regulated-sector positioning and public MSSP Alert recognition, but independent MDR buyer-review signal is thin. No meaningful G2, Gartner Peer Insights or PeerSpot MDR review profile was found in this pass. |
| Compliance | ISO 27001ISO 9001ISO 45001SOC 2 Type IMITRE ATT&CK | CMMCDFARSNIST SP 800-171NIST 800-53FISMAFedRAMPMTSACJISHIPAA |
| Certifications | ISO 27001ISO 9001ISO 45001SOC 2 Type I logo shown on DTS siteSOC-CMM risk-driven certification logo shown on DTS siteSWIFT CSP logo shown on DTS site | CMMC Level 2 CertifiedCMMC Registered Provider OrganizationService-Disabled Veteran-Owned Small Business |
| Founded | 2011 | 2010 |
| Data retention | HawkEye package pages publish 3 months hot storage, 6 months warm storage and 12 months cold storage across service tiers, with longer retention available through a custom-tailored package. Advanced and Premium tier pages also describe standard collected-log retention; buyers should reconcile final retention language in the contract. | Not published |
| API available | – | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between DTS Solution and MAD Security?
DTS Solution is a Services firm that is technology-agnostic (works with your existing tools). MAD Security is a Services firm that is technology-agnostic (works with your existing tools). DTS Solution covers 3 attack surfaces in base pricing vs. 1 for MAD Security.
How do DTS Solution and MAD Security differ in response capabilities?
DTS Solution supports 3 autonomous actions (custom playbooks, endpoint isolation, network containment) and approval is configurable. MAD Security supports 1 autonomous actions (custom playbooks) and approval is configurable.
How does DTS Solution pricing compare to MAD Security?
DTS Solution pricing: Not published. MAD Security pricing: Custom pricing. A vendor-published MAD Security cost-comparison PDF gives $24,000-$90,000 per year as an example average for SMB managed security services, but it is not an MDR-specific quote and says pricing varies.. Watch for with DTS Solution: Package limits are defined by log sources and events per second, so high-volume environments should model ingestion growth before contract.; Public pages do not publish prices, minimum terms, contractual SLAs, service credits or MTTD/MTTR metrics.. Watch for with MAD Security: Confirm whether MDR is quoted as a standalone endpoint service or bundled into SOC-as-a-Service.; Confirm whether NDR, cloud telemetry, identity correlation and OT/IT monitoring are included or separate services..
Should I choose DTS Solution or MAD Security?
Choose DTS Solution if: middle East and EMEA buyers that want a UAE-based managed CSOC and XDR provider. Choose MAD Security if: defense contractors and government contractors that need MDR evidence aligned to DFARS, CMMC and NIST requirements. DTS Solution is not ideal for buyers that need public MDR pricing or contractual MTTD/MTTR before sales. MAD Security is not ideal for buyers that need MDR-specific pricing, minimums and packaged tiers before talking to sales.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.