DTS Solution vs Expel
DTS Solution is a Services firm that works with your existing tools. Expel is a Pure-play MDR that works with your existing tools. DTS Solution targets SMB, Mid-market, and Enterprise organizations; Expel serves Mid-market and Enterprise. DTS Solution includes 3 attack surfaces in base pricing (Endpoint, Cloud, Network), compared to 5 for Expel (Endpoint, Cloud, SaaS, Identity, Network).
Buyer brief
DTS Solution is a Services firm that works with your existing tools. Expel is a Pure-play MDR that works with your existing tools. DTS Solution targets SMB, Mid-market, and Enterprise organizations; Expel serves Mid-market and Enterprise. DTS Solution includes 3 attack surfaces in base pricing (Endpoint, Cloud, Network), compared to 5 for Expel (Endpoint, Cloud, SaaS, Identity, Network).
DTS Solution (Services firm) and Expel (Pure-play MDR) serve different buyer profiles. Your decision depends on whether you prioritize DTS Solution's dts hawkeye is a useful regional option for buyers that want managed csoc, xdr, threat hunting an... or Expel's api-first, vendor-agnostic mdr with 160+ integrations and full transparency into every soc action....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Middle East and EMEA buyers that want a UAE-based managed CSOC and XDR provider | Mid-market and enterprise organizations with existing security tools wanting vendor-agnostic MDR |
| Price | Custom quote | TrustRadius: from $11,640/yr |
| Response authority | 3/6 actions · Configurable | 6/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Full query access |
| Warranty | None listed | None listed |
- Best fit
- Middle East and EMEA buyers that want a UAE-based managed CSOC and XDR provider
- Price
- Custom quote
- Response authority
- 3/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Mid-market and enterprise organizations with existing security tools wanting vendor-agnostic MDR
- Price
- TrustRadius: from $11,640/yr
- Response authority
- 6/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Full query access
- Warranty
- None listed
Detailed comparison
| FIELD | DTS SolutionTECH-AGNOSTIC | ExpelTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | SMB, Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Very Positive |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Microsoft endpoint securityHawkEye XDR AgentCustomer endpoint security tools CrowdStrike | Microsoft DefenderSentinelOneCarbon BlackPalo Alto CortexElasticCybereason CrowdStrike |
| SIEM integrations | HawkEye NG-SIEMHawkEye Open XDRCustomer-owned SIEM | SplunkMicrosoft SentinelPalo Alto Cortex XSIAMGoogle ChronicleExabeamSecuronixSumo LogicIBM QRadar |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: CoveredOTOT/IoT: Optional add-on | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Not covered |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateContainCustom playbooks | IsolateKill processContainDisable accountsQuarantineCustom playbooks |
| IR included | Separate | Separate |
| Cost | ||
| Price range | Not published | Starting at $11,640/year. Custom quotes based on environment size and coverage areas. |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ✓ Included | ✓ Included |
| Identity | ~ Limited | ✓ Included |
| SaaS apps | ~ Limited | ✓ Included |
| Network | ✓ Included | ✓ Included |
| OT/ICS | + Optional | Not offered |
| Threat hunting | ✓ Included | Extra cost |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Tiered subscription packages by log-source count and EPS, with custom-tailored packages for additional log sources, EPS and retention. Public prices are not published. | Custom pricing by coverage type: cloud infrastructure (by resources), on-prem (by endpoints), SaaS (by user accounts), phishing (by email count). Three tiers: Starter, Select, Premium. |
| Hidden cost warnings | Package limits are defined by log sources and events per second, so high-volume environments should model ingestion growth before contract.. Public pages do not publish prices, minimum terms, contractual SLAs, service credits or MTTD/MTTR metrics.. DFIR is included only in Premium Platinum in the package table; lower tiers list it as an add-on.. Managed SOAR and many adjacent managed services are add-ons rather than guaranteed base MDR scope.. The public AI SOC page says response actions are analyst-approved, so buyers should document which containment actions DTS can execute and whose approval is required. | Threat hunting is NOT included in base MDR, it is a separate add-on. Incident response is NOT included and must be obtained separately. Premium tier required for direct Slack/Teams SOC communication. Pricing scales significantly based on number of integrations and coverage areas |
| Data portability | Partial | Full |
| Contract terms | Lite Bronze, Baseline Silver, Advanced Gold, Premium Platinum, Custom-tailored package | Annual, Multi-year |
| Channels | PortalEmailPhone | SlackTeamsEmailPortal |
| Data access | Dashboards | Full query access |
| Dedicated analyst | – | – |
| SOC regions | MEA | North America |
| Onboarding | HawkEye describes an onsite discovery workshop, package selection, secure onboarding, service delivery and secure offboarding. No standard calendar timeline was found. | Hours to days via API integrations. 7-minute initial tool connection demonstrated. |
| Industry focus | Critical InfrastructureEnergyUtilitiesManufacturingGovernmentFinancial ServicesHealthcareRetailTechnologyTelecommunicationsSmart CitiesTransportation | Financial ServicesHealthcareTechnologyEducationEnergy |
| MTTD | Not published | Not separately published |
| MTTR | Not published | 14 minutes for critical/high incidents with auto-remediation. 22 minutes average alert-to-fix for critical alerts. |
| Community view | HawkEye has strong vendor-controlled detail for package tiers, dashboard access, retention, CSOC/XDR capabilities and regional SOC positioning, but little independent MDR-specific review signal in public English-language communities. Buyers should validate analyst quality, response authority and pricing through references. | Forrester Wave MDR Leader Q1 2025 (5/5 in 15 of 21 criteria). Gartner Peer Insights 4.6/5 (142 reviews). G2 4.8/5. PeerSpot 9.0/10. Widely praised for transparency, integration breadth, and speed. Primary criticism: threat hunting and incident response are add-ons, not included. |
| Compliance | ISO 27001ISO 9001ISO 45001SOC 2 Type IMITRE ATT&CK | SOC 2 Type IIISO 27001:2013ISO 27701:2019GDPR |
| Certifications | ISO 27001ISO 9001ISO 45001SOC 2 Type I logo shown on DTS siteSOC-CMM risk-driven certification logo shown on DTS siteSWIFT CSP logo shown on DTS site | SOC 2 Type II (annual audit May 1 to April 30)ISO 27001:2013ISO 27701:2019 (processor) |
| Founded | 2011 | 2016 |
| Data retention | HawkEye package pages publish 3 months hot storage, 6 months warm storage and 12 months cold storage across service tiers, with longer retention available through a custom-tailored package. Advanced and Premium tier pages also describe standard collected-log retention; buyers should reconcile final retention language in the contract. | Per-contract basis with automated secure disposal per retention policy |
| API available | – | ✓ |
| Website | Visit → | Visit → |
FAQ
What is the main difference between DTS Solution and Expel?
DTS Solution is a Services firm that is technology-agnostic (works with your existing tools). Expel is a Pure-play MDR that is technology-agnostic (works with your existing tools). DTS Solution covers 3 attack surfaces in base pricing vs. 5 for Expel.
How do DTS Solution and Expel differ in response capabilities?
DTS Solution supports 3 autonomous actions (custom playbooks, endpoint isolation, network containment) and approval is configurable. Expel supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable.
How does DTS Solution pricing compare to Expel?
DTS Solution pricing: Not published. Expel pricing: Starting at $11,640/year. Custom quotes based on environment size and coverage areas.. Watch for with DTS Solution: Package limits are defined by log sources and events per second, so high-volume environments should model ingestion growth before contract.; Public pages do not publish prices, minimum terms, contractual SLAs, service credits or MTTD/MTTR metrics.. Watch for with Expel: Threat hunting is NOT included in base MDR, it is a separate add-on; Incident response is NOT included and must be obtained separately.
Should I choose DTS Solution or Expel?
Choose DTS Solution if: middle East and EMEA buyers that want a UAE-based managed CSOC and XDR provider. Choose Expel if: mid-market and enterprise organizations with existing security tools wanting vendor-agnostic MDR. DTS Solution is not ideal for buyers that need public MDR pricing or contractual MTTD/MTTR before sales. Expel is not ideal for organizations wanting platform-native MDR from a single vendor (Expel requires existing security tools).
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.