Devoteam vs Sophos
Devoteam is a Services firm that works with your existing tools. Sophos is a Platform vendor that requires its own security platform. Devoteam targets Mid-market and Enterprise organizations; Sophos serves SMB, Mid-market, and Enterprise. Devoteam includes 2 attack surfaces in base pricing (Cloud, Identity), compared to 5 for Sophos (Endpoint, Cloud, SaaS, Identity, Network).
Buyer brief
Devoteam is a Services firm that works with your existing tools. Sophos is a Platform vendor that requires its own security platform. Devoteam targets Mid-market and Enterprise organizations; Sophos serves SMB, Mid-market, and Enterprise. Devoteam includes 2 attack surfaces in base pricing (Cloud, Identity), compared to 5 for Sophos (Endpoint, Cloud, SaaS, Identity, Network).
Sophos is the choice if you want a single-vendor stack with deep integration. Devoteam is better if you have existing tools and want flexibility.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | European and EMEA buyers that want a cloud-focused MDR from a multi-cloud services firm | Existing Sophos endpoint or firewall customers adding managed services on their existing platform |
| Price | Custom quote | Custom quote |
| Response authority | 1/6 actions · Configurable | 6/6 actions · Configurable |
| Stack | Works with existing stack | Requires own platform |
| Data access | Reports only | Dashboards |
| Warranty | None listed | $1,000,000 |
- Best fit
- European and EMEA buyers that want a cloud-focused MDR from a multi-cloud services firm
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Reports only
- Warranty
- None listed
- Best fit
- Existing Sophos endpoint or firewall customers adding managed services on their existing platform
- Price
- Custom quote
- Response authority
- 6/6 actions · Configurable
- Stack
- Requires own platform
- Data access
- Dashboards
- Warranty
- $1,000,000
Detailed comparison
| FIELD | DevoteamTECH-AGNOSTIC | SophosPLATFORM |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | SMB, Mid-market, Enterprise |
| Sentiment | Mixed | Very Positive |
| Your stack | ||
| Approach | Works with your tools | Requires their platform |
| EDR integrations | Microsoft security toolsCustomer endpoint security tools | Sophos EndpointCrowdStrikeMicrosoft DefenderSentinelOneCarbon Black |
| SIEM integrations | Microsoft SentinelCustomer SIEM platformsGoogle Security Operations | Sophos Central SIEM integration via API |
| Coverage | EPEndpoint: LimitedCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: LimitedNetNetwork: LimitedOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Limited |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | Custom playbooks | IsolateKill processContainDisable accountsQuarantineCustom playbooks |
| IR included | Separate | ✓ Included |
| Cost | ||
| Price range | Not published | Custom quote required. Tiered pricing bands based on organization size. Starting price not publicly disclosed. |
| Minimum seats | None | None |
| Breach warranty | – | $1,000,000 |
| More details | ||
| Requires own agent | No | Yes |
| Endpoints | ~ Limited | ✓ Included |
| Cloud workloads | ✓ Included | ✓ Included |
| Identity | ✓ Included | ✓ Included |
| SaaS apps | ~ Limited | ✓ Included |
| Network | ~ Limited | ✓ Included |
| OT/ICS | Not offered | ~ Limited |
| Threat hunting | Extra cost | ✓ Included |
| Response SLA | Not disclosed | ≤1 hour |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote for cloud managed services and managed security. Public MDR prices are not published. | Per-user and per-server pricing. Two tiers: MDR Essentials (monitoring and basic response) and MDR Complete (full IR and breach warranty). |
| Hidden cost warnings | Devoteam MDR is described as outsourced SIEM platform operations, so buyers should model Sentinel and cloud log ingestion before contracting.. Public pages do not publish prices, minimum terms, MTTD/MTTR, service credits, SOC locations or formal MDR SLAs.. The service is cloud-centered; teams seeking a packaged endpoint MDR with named containment actions should validate endpoint tooling and response scope.. Devoteam has separate cloud, cybersecurity, Microsoft, AWS and Google Cloud offerings, so scope boundaries between MDR, cloud managed services and advisory work should be written into the contract.. Offboarding terms for SIEM detections, automation scripts, reports and retained logs are not described publicly. | MDR Essentials does NOT include full incident response or breach warranty, requires MDR Complete upgrade. Linux server protection requires separate Sophos Workload Protection subscription. Post-Secureworks acquisition (Feb 2025): unclear if Sophos MDR and Taegis MDR will merge or remain separate products. Breach warranty limited to ONE claim total across all subscriptions, not per-incident |
| Data portability | Partial | Partial |
| Contract terms | Custom cloud managed services engagement, Managed Security, Cloud Managed Services, Managed Detection and Response | Annual, Multi-year |
| Channels | PortalEmailPhone | EmailPortalPhone |
| Data access | Reports only | Dashboards |
| Dedicated analyst | – | ✓ |
| SOC regions | EuropeMEA | North AmericaEuropeAsia-Pacific |
| Onboarding | Not published. Devoteam describes SIEM platform design and implementation, Infrastructure as Code deployment and managed cloud/security operations, but no standard MDR onboarding timeline. | Weeks, varies by environment size and integration scope |
| Industry focus | TechnologyFinancial ServicesRetailTelecommunicationsManufacturingPublic SectorHealthcare | ManufacturingHealthcareFinancial ServicesRetailTechnology |
| MTTD | Not published | Not published |
| MTTR | Not published | Sophos reports a 38-minute average case closure time. The MDR service description defines a 60-minute response-time SLA for 90% of High Severity Cases, with eligibility timing and service-credit limits. |
| Community view | Devoteam has solid vendor-controlled evidence for cloud MDR, 24x7 monitoring, Sentinel-centered SIEM operations, SOAR automation and multi-cloud security partnerships. Independent MDR-specific buyer reviews are limited, so buyers should validate SOC delivery quality, response authority, cloud log costs and actual managed-service boundaries through references. | G2: #1 overall MDR for 14 consecutive report cycles, 1,543 reviews, 95% satisfaction. Gartner Peer Insights: 2026 Customers' Choice for Endpoint Protection (4.9/5). MITRE ATT&CK 2025: 100% detection coverage. Praised for integration breadth and MDR Complete's all-in pricing. Recurring complaints about technical support responsiveness and endpoint agent resource usage. |
| Compliance | GDPRPCI DSSANSSICloud Security AllianceISO | SOC 2 Type IIISO 27001:2022ISO 27017:2015ISO 27018:2019PCI DSS v4.0GDPRHIPAAHITRUST CSF |
| Certifications | AWS Premier Consulting PartnerAWS Managed Services ProviderGoogle Cloud Diamond PartnerGoogle Cloud Managed Services PartnerGoogle Cloud Managed Security Services PartnerGoogle Cloud Security Services Specialized partnerMicrosoft Solutions Partner for SecurityMicrosoft Azure Expert MSP | SOC 2 Type IIISO 27001:2022ISO 27017:2015ISO 27018:2019PCI DSS v4.0 |
| Founded | – | 1985 |
| Data retention | Not published for MDR. Devoteam describes outsourced SIEM platform operations and cloud-managed services, but public pages do not publish default log retention, hot/warm storage or export terms. | 90 days standard, 1-year extended available as add-on |
| API available | – | ✓ |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Devoteam and Sophos?
Devoteam is a Services firm that is technology-agnostic (works with your existing tools). Sophos is a Platform vendor that is platform-native (requires their own security stack). SLA commitments differ: Devoteam offers Not disclosed, Sophos offers ≤1 hour. Devoteam covers 2 attack surfaces in base pricing vs. 5 for Sophos.
How do Devoteam and Sophos differ in response capabilities?
Devoteam supports 1 autonomous actions (custom playbooks) and approval is configurable. Sophos supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. Incident response is not included with Devoteam and included with Sophos.
How does Devoteam pricing compare to Sophos?
Devoteam pricing: Not published. Sophos pricing: Custom quote required. Tiered pricing bands based on organization size. Starting price not publicly disclosed.. Watch for with Devoteam: Devoteam MDR is described as outsourced SIEM platform operations, so buyers should model Sentinel and cloud log ingestion before contracting.; Public pages do not publish prices, minimum terms, MTTD/MTTR, service credits, SOC locations or formal MDR SLAs.. Watch for with Sophos: MDR Essentials does NOT include full incident response or breach warranty, requires MDR Complete upgrade; Linux server protection requires separate Sophos Workload Protection subscription.
Should I choose Devoteam or Sophos?
Choose Devoteam if: european and EMEA buyers that want a cloud-focused MDR from a multi-cloud services firm. Choose Sophos if: existing Sophos endpoint or firewall customers adding managed services on their existing platform. Devoteam is not ideal for buyers that require public per-endpoint MDR pricing before sales engagement. Sophos is not ideal for organizations needing raw telemetry query access (Sophos Central provides dashboards only).
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.