Devoteam vs Smarttech247
Devoteam is a Services firm that works with your existing tools. Smarttech247 is a Pure-play MDR that works with your existing tools. Devoteam targets Mid-market and Enterprise organizations; Smarttech247 serves Mid-market and Enterprise. Devoteam includes 2 attack surfaces in base pricing (Cloud, Identity), compared to 5 for Smarttech247 (Endpoint, Cloud, SaaS, Identity, Network).
Buyer brief
Devoteam is a Services firm that works with your existing tools. Smarttech247 is a Pure-play MDR that works with your existing tools. Devoteam targets Mid-market and Enterprise organizations; Smarttech247 serves Mid-market and Enterprise. Devoteam includes 2 attack surfaces in base pricing (Cloud, Identity), compared to 5 for Smarttech247 (Endpoint, Cloud, SaaS, Identity, Network).
Devoteam (Services firm) and Smarttech247 (Pure-play MDR) serve different buyer profiles. Your decision depends on whether you prioritize Devoteam's devoteam cloud mdr is strongest for cloud-first organizations that want sentinel-centered siem op... or Smarttech247's technology-agnostic mdr that works with your existing siem and edr, with 100% mdr client retentio....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | European and EMEA buyers that want a cloud-focused MDR from a multi-cloud services firm | European mid-market organizations with existing SIEM and EDR investments that want MDR layered on top |
| Price | Custom quote | Custom quote |
| Response authority | 1/6 actions · Configurable | 6/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Reports only | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- European and EMEA buyers that want a cloud-focused MDR from a multi-cloud services firm
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Reports only
- Warranty
- None listed
- Best fit
- European mid-market organizations with existing SIEM and EDR investments that want MDR layered on top
- Price
- Custom quote
- Response authority
- 6/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | DevoteamTECH-AGNOSTIC | Smarttech247TECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Positive |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Microsoft security toolsCustomer endpoint security tools | CrowdStrikeMicrosoft DefenderSentinelOnePalo Alto CortexTrend MicroTrellix |
| SIEM integrations | Customer SIEM platformsGoogle Security Operations Microsoft Sentinel | SplunkIBM QRadarGoogle ChronicleExabeamLogRhythm Microsoft Sentinel |
| Coverage | EPEndpoint: LimitedCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: LimitedNetNetwork: LimitedOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Optional add-on |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | Custom playbooks | IsolateKill processContainDisable accountsQuarantineCustom playbooks |
| IR included | Separate | ✓ Included |
| Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ~ Limited | ✓ Included |
| Cloud workloads | ✓ Included | ✓ Included |
| Identity | ✓ Included | ✓ Included |
| SaaS apps | ~ Limited | ✓ Included |
| Network | ~ Limited | ✓ Included |
| OT/ICS | Not offered | + Optional |
| Threat hunting | Extra cost | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote for cloud managed services and managed security. Public MDR prices are not published. | Not published. Custom quotes only. |
| Hidden cost warnings | Devoteam MDR is described as outsourced SIEM platform operations, so buyers should model Sentinel and cloud log ingestion before contracting.. Public pages do not publish prices, minimum terms, MTTD/MTTR, service credits, SOC locations or formal MDR SLAs.. The service is cloud-centered; teams seeking a packaged endpoint MDR with named containment actions should validate endpoint tooling and response scope.. Devoteam has separate cloud, cybersecurity, Microsoft, AWS and Google Cloud offerings, so scope boundaries between MDR, cloud managed services and advisory work should be written into the contract.. Offboarding terms for SIEM detections, automation scripts, reports and retained logs are not described publicly. | No pricing published anywhere, requires full sales engagement for any quote. ThreatHub and NoPhish are separate products with separate licensing on top of VisionX MDR. OT/ICS monitoring is an add-on, not included in base MDR. Strategic SentinelOne partnership may affect pricing or bundling for non-SentinelOne customers |
| Data portability | Partial | Partial |
| Contract terms | Custom cloud managed services engagement, Managed Security, Cloud Managed Services, Managed Detection and Response | Annual, Multi-year |
| Channels | PortalEmailPhone | EmailPortalPhone |
| Data access | Reports only | Dashboards |
| Dedicated analyst | – | ✓ |
| SOC regions | EuropeMEA | EuropeNorth America |
| Onboarding | Not published. Devoteam describes SIEM platform design and implementation, Infrastructure as Code deployment and managed cloud/security operations, but no standard MDR onboarding timeline. | 5-10 business days (vendor claim) |
| Industry focus | TechnologyFinancial ServicesRetailTelecommunicationsManufacturingPublic SectorHealthcare | HealthcareFinancial ServicesGovernmentPharmaceuticalManufacturingEnergy |
| MTTD | Not published | Under 5 minutes (vendor-published, not independently validated) |
| MTTR | Not published | Under 15 minutes (vendor-published, not independently validated) |
| Community view | Devoteam has solid vendor-controlled evidence for cloud MDR, 24x7 monitoring, Sentinel-centered SIEM operations, SOAR automation and multi-cloud security partnerships. Independent MDR-specific buyer reviews are limited, so buyers should validate SOC delivery quality, response authority, cloud log costs and actual managed-service boundaries through references. | Gartner Peer Insights 4.6/5 (13 reviews). Named in Gartner Market Guide for MDR in 2024 and 2025. Glassdoor 4.0/5 (41 reviews, 72% recommend). 100% MDR client retention in FY2024 per annual report. No G2 or PeerSpot presence. No Reddit discussions found. |
| Compliance | GDPRPCI DSSANSSICloud Security AllianceISO | ISO 9001:2015ISO 27001Cyber Essentials |
| Certifications | AWS Premier Consulting PartnerAWS Managed Services ProviderGoogle Cloud Diamond PartnerGoogle Cloud Managed Services PartnerGoogle Cloud Managed Security Services PartnerGoogle Cloud Security Services Specialized partnerMicrosoft Solutions Partner for SecurityMicrosoft Azure Expert MSP | ISO 9001:2015ISO 27001Cyber EssentialsNSAI Certified |
| Founded | – | 2008 |
| Data retention | Not published for MDR. Devoteam describes outsourced SIEM platform operations and cloud-managed services, but public pages do not publish default log retention, hot/warm storage or export terms. | Not published |
| API available | – | ✓ |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Devoteam and Smarttech247?
Devoteam is a Services firm that is technology-agnostic (works with your existing tools). Smarttech247 is a Pure-play MDR that is technology-agnostic (works with your existing tools). Devoteam covers 2 attack surfaces in base pricing vs. 5 for Smarttech247.
How do Devoteam and Smarttech247 differ in response capabilities?
Devoteam supports 1 autonomous actions (custom playbooks) and approval is configurable. Smarttech247 supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. Incident response is not included with Devoteam and included with Smarttech247.
How does Devoteam pricing compare to Smarttech247?
Devoteam pricing: Not published. Smarttech247 pricing: Not published. Watch for with Devoteam: Devoteam MDR is described as outsourced SIEM platform operations, so buyers should model Sentinel and cloud log ingestion before contracting.; Public pages do not publish prices, minimum terms, MTTD/MTTR, service credits, SOC locations or formal MDR SLAs.. Watch for with Smarttech247: No pricing published anywhere, requires full sales engagement for any quote; ThreatHub and NoPhish are separate products with separate licensing on top of VisionX MDR.
Should I choose Devoteam or Smarttech247?
Choose Devoteam if: european and EMEA buyers that want a cloud-focused MDR from a multi-cloud services firm. Choose Smarttech247 if: european mid-market organizations with existing SIEM and EDR investments that want MDR layered on top. Devoteam is not ideal for buyers that require public per-endpoint MDR pricing before sales engagement. Smarttech247 is not ideal for buyers wanting transparent pricing before engaging sales (nothing is published).
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.