Defendable vs NTT Security Holdings
Defendable and NTT Security Holdings are both Services firms that work with your existing tools. Defendable targets Mid-market and Enterprise organizations, while NTT Security Holdings serves Mid-market and Enterprise. Defendable includes 1 attack surfaces in base pricing (Endpoint), compared to 5 for NTT Security Holdings (Endpoint, Cloud, Identity, Network, OT/ICS).
Buyer brief
Defendable and NTT Security Holdings are both Services firms that work with your existing tools. Defendable targets Mid-market and Enterprise organizations, while NTT Security Holdings serves Mid-market and Enterprise. Defendable includes 1 attack surfaces in base pricing (Endpoint), compared to 5 for NTT Security Holdings (Endpoint, Cloud, Identity, Network, OT/ICS).
NTT Security Holdings offers broader coverage (5 surfaces vs. 1). Defendable may suit teams that need depth over breadth.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Norwegian and Nordic buyers that want MDR operated from Oslo and Gjovik | Global enterprises needing follow-the-sun SOC coverage across NA, Europe, and APAC |
| Price | Custom quote | SamurAI XDR SaaS: $3.33/endpoint/mo; MDR custom |
| Response authority | 1/6 actions · Configurable | 1/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Norwegian and Nordic buyers that want MDR operated from Oslo and Gjovik
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Global enterprises needing follow-the-sun SOC coverage across NA, Europe, and APAC
- Price
- SamurAI XDR SaaS: $3.33/endpoint/mo; MDR custom
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | DefendableTECH-AGNOSTIC | NTT Security HoldingsTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Positive |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Microsoft Defender | CrowdStrike Falcon InsightMicrosoft Defender for EndpointVMware Carbon Black CloudFortinet FortiEDRTrellix Endpoint Security |
| SIEM integrations | Microsoft Sentinel | Fortinet FortiAnalyzer |
| Coverage | EPEndpoint: CoveredCloudCloud: LimitedIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: LimitedOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: Optional add-onNetNetwork: CoveredOTOT/IoT: Covered |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | Custom playbooks | Isolate |
| IR included | Separate | Separate |
| Cost | ||
| Price range | Not published | Not published. MDR is custom quoted. Vendor-published SamurAI XDR SaaS (self-service, not MDR): $3.33/endpoint/month. |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ~ Limited | ✓ Included |
| Identity | ~ Limited | ✓ Included |
| SaaS apps | ~ Limited | + Optional |
| Network | ~ Limited | ✓ Included |
| OT/ICS | Not offered | ✓ Included |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | ≤30 minutes |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote. Defendable does not publish MDR package pricing. | Custom quoted based on environment size, coverage areas, and service components. Note: SamurAI XDR SaaS (a self-service product, not MDR) is $3.33/endpoint/month. MDR pricing is not published. |
| Hidden cost warnings | Public pages do not publish MDR pricing, contract minimums or service-credit language.. Response authority should be defined in writing because named autonomous endpoint and identity actions are not published.. Log storage can sit in the customer's Microsoft Log Analytics tenant or Defendable's platform, so retention and storage costs should be modeled early.. Incident-response retainer SLA is separate language and should not be assumed to be the MDR SLA.. Threat hunting is public, but hunt cadence and staffing are not published. | Incident response is NOT included in base MDR. Requires a separate retainer with separate pricing.. SamurAI Endpoint Agent and Network Traffic Analyzer are add-ons, not included in base service. Clarify which components are in your quote.. Gartner reviewers consistently cite NTT as expensive relative to competitors.. Alert severity over-classification reported by customers, leading to unnecessary after-hours calls for already-blocked threats.. New log source integrations can take significant development time according to customer reviews.. Analysis quality and portal flexibility vary by SOC region per Gartner feedback. |
| Data portability | Partial | Partial |
| Contract terms | Custom, Incident Response Retainer | Annual, Multi-year |
| Channels | PortalEmailPhone | EmailPortalPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | Europe | North AmericaEuropeAsia-Pacific |
| Onboarding | Defendable publishes an MDR onboarding flow covering identification, planning, platform establishment and execution. It does not publish a standard onboarding duration. | Official docs show ~16 days (2-day portal activation, 14-day orientation). NTT markets 'less than one week' but typical deployments are longer. |
| Industry focus | Not published | ManufacturingIndustrialFinancial ServicesEnergyHealthcareGovernmentTelecommunications |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | Defendable has limited MDR-specific public review volume in major English-language review communities. The public buyer case rests on Norwegian SOC delivery, a direct MDR page, Microsoft Sentinel support, proactive threat hunting, a customer portal and incident-response depth. Buyers should validate pricing, response authority, retention cost and contractual SLA terms directly. | Gartner Peer Insights 4.4/5 (21 reviews). NTT DATA (parent group) ranked second by revenue in Gartner Market Share Analysis for Managed Security Services Worldwide 2022. Reviewers praise responsiveness, team continuity, and global reach. Recurring complaints: expensive pricing, alert severity over-classification, and inconsistent analysis quality across SOC regions. Very limited Reddit/community discussion. |
| Compliance | ISO 27001Norwegian National Security Authority Quality Scheme for Incident Response | ISO 27001SOC 2 |
| Certifications | ISO 27001:2023Norwegian National Security Authority Quality Scheme for Incident ResponseEco-lighthouse certified | ISO 27001SOC 2ISAE 3000 |
| Founded | 2020 | 2000 |
| Data retention | Defendable says customers can store additional log data in their own Microsoft Log Analytics tenant or in Defendable's log management platform. It does not publish standard MDR retention periods. | 12 months standard retention for security incident data |
| API available | – | ✓ |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Defendable and NTT Security Holdings?
Defendable is a Services firm that is technology-agnostic (works with your existing tools). NTT Security Holdings is a Services firm that is technology-agnostic (works with your existing tools). SLA commitments differ: Defendable offers Not disclosed, NTT Security Holdings offers ≤30 minutes. Defendable covers 1 attack surfaces in base pricing vs. 5 for NTT Security Holdings.
How do Defendable and NTT Security Holdings differ in response capabilities?
Defendable supports 1 autonomous actions (custom playbooks) and approval is configurable. NTT Security Holdings supports 1 autonomous actions (endpoint isolation) and approval is configurable.
How does Defendable pricing compare to NTT Security Holdings?
Defendable pricing: Not published. NTT Security Holdings pricing: Not published. MDR is custom quoted. Vendor-published SamurAI XDR SaaS (self-service, not MDR): $3.33/endpoint/month.. Watch for with Defendable: Public pages do not publish MDR pricing, contract minimums or service-credit language.; Response authority should be defined in writing because named autonomous endpoint and identity actions are not published.. Watch for with NTT Security Holdings: Incident response is NOT included in base MDR. Requires a separate retainer with separate pricing.; SamurAI Endpoint Agent and Network Traffic Analyzer are add-ons, not included in base service. Clarify which components are in your quote..
Should I choose Defendable or NTT Security Holdings?
Choose Defendable if: norwegian and Nordic buyers that want MDR operated from Oslo and Gjovik. Choose NTT Security Holdings if: global enterprises needing follow-the-sun SOC coverage across NA, Europe, and APAC. Defendable is not ideal for buyers that need public MDR pricing or contractual SLA terms before sales. NTT Security Holdings is not ideal for sMBs wanting transparent pricing and self-service onboarding.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.