Defendable vs Help AG
Defendable and Help AG are both Services firms that work with your existing tools. Defendable targets Mid-market and Enterprise organizations, while Help AG serves Mid-market and Enterprise. Defendable includes 1 attack surfaces in base pricing (Endpoint), compared to 0 for Help AG ().
Buyer brief
Defendable and Help AG are both Services firms that work with your existing tools. Defendable targets Mid-market and Enterprise organizations, while Help AG serves Mid-market and Enterprise. Defendable includes 1 attack surfaces in base pricing (Endpoint), compared to 0 for Help AG ().
Defendable offers broader coverage (1 surfaces vs. 0). Help AG may suit teams that need depth over breadth.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Norwegian and Nordic buyers that want MDR operated from Oslo and Gjovik | Middle East buyers that want MDR delivered from UAE and KSA sovereign SOCs |
| Price | Custom quote | Custom quote |
| Response authority | 1/6 actions · Configurable | 1/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Reports only |
| Warranty | None listed | None listed |
- Best fit
- Norwegian and Nordic buyers that want MDR operated from Oslo and Gjovik
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Middle East buyers that want MDR delivered from UAE and KSA sovereign SOCs
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Reports only
- Warranty
- None listed
Detailed comparison
| FIELD | DefendableTECH-AGNOSTIC | Help AGTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Microsoft Defender | None listed |
| SIEM integrations | Microsoft Sentinel | None listed |
| Coverage | EPEndpoint: CoveredCloudCloud: LimitedIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: LimitedOTOT/IoT: Not covered | EPEndpoint: LimitedCloudCloud: LimitedIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: LimitedOTOT/IoT: Limited |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | Custom playbooks | Custom playbooks |
| IR included | Separate | ✓ Included |
| Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ~ Limited |
| Cloud workloads | ~ Limited | ~ Limited |
| Identity | ~ Limited | ~ Limited |
| SaaS apps | ~ Limited | ~ Limited |
| Network | ~ Limited | ~ Limited |
| OT/ICS | Not offered | ~ Limited |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote. Defendable does not publish MDR package pricing. | Custom quote. Help AG does not publish MDR package pricing. |
| Hidden cost warnings | Public pages do not publish MDR pricing, contract minimums or service-credit language.. Response authority should be defined in writing because named autonomous endpoint and identity actions are not published.. Log storage can sit in the customer's Microsoft Log Analytics tenant or Defendable's platform, so retention and storage costs should be modeled early.. Incident-response retainer SLA is separate language and should not be assumed to be the MDR SLA.. Threat hunting is public, but hunt cadence and staffing are not published. | Public pages do not publish MDR pricing, contract minimums or service-credit language.. The service is positioned for sovereign UAE and KSA delivery, so buyers outside the region should confirm availability and data-residency architecture.. Response Automation-as-a-Service is named separately, so containment actions, permissions and cost should be written into the quote.. Help AG lists a broad cybersecurity portfolio around MDR, so buyers should separate included MDR scope from SecOps, CTEM, DFIR, advisory and cloud-security projects.. Public pages cite MTTD and MTTR improvement without figures, so buyers should ask for contractual metrics rather than relying on marketing claims. |
| Data portability | Partial | Partial |
| Contract terms | Custom, Incident Response Retainer | Custom, Managed Detection and Response, Response Automation-as-a-Service, Digital Forensics and Incident Response |
| Channels | PortalEmailPhone | |
| Data access | Dashboards | Reports only |
| Dedicated analyst | – | – |
| SOC regions | Europe | Middle East |
| Onboarding | Defendable publishes an MDR onboarding flow covering identification, planning, platform establishment and execution. It does not publish a standard onboarding duration. | Not published. Help AG says Unicorn supports rapid deployment of threat detection content and playbooks, but no standard MDR onboarding duration was found. |
| Industry focus | Not published | GovernmentCritical InfrastructureEnterprise |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | Defendable has limited MDR-specific public review volume in major English-language review communities. The public buyer case rests on Norwegian SOC delivery, a direct MDR page, Microsoft Sentinel support, proactive threat hunting, a customer portal and incident-response depth. Buyers should validate pricing, response authority, retention cost and contractual SLA terms directly. | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on Help AG's Middle East focus, e& enterprise ownership, sovereign UAE and KSA SOCs, 800+ certified experts, response automation, threat hunting and DFIR integration. Buyers should validate pricing, exact response authority, SLA figures and data-residency terms directly. |
| Compliance | ISO 27001Norwegian National Security Authority Quality Scheme for Incident Response | ISO 27001ISO 22301ISO 20000-1ISO 27035-2NCASAMADESC |
| Certifications | ISO 27001:2023Norwegian National Security Authority Quality Scheme for Incident ResponseEco-lighthouse certified | ISO-certified sovereign SOCsISO 27001:2022ISO 22301:2019ISO 20000-1:2018ISO 27035-2:2023SOC CMM Level 3CREST-certified DFIR |
| Founded | 2020 | 2005 |
| Data retention | Defendable says customers can store additional log data in their own Microsoft Log Analytics tenant or in Defendable's log management platform. It does not publish standard MDR retention periods. | Help AG says MDR services are fully delivered within the region and aligned with data-residency and regulatory requirements. No standard public MDR log-retention period was found. |
| API available | – | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Defendable and Help AG?
Defendable is a Services firm that is technology-agnostic (works with your existing tools). Help AG is a Services firm that is technology-agnostic (works with your existing tools). Defendable covers 1 attack surfaces in base pricing vs. 0 for Help AG.
How do Defendable and Help AG differ in response capabilities?
Defendable supports 1 autonomous actions (custom playbooks) and approval is configurable. Help AG supports 1 autonomous actions (custom playbooks) and approval is configurable. Incident response is not included with Defendable and included with Help AG.
How does Defendable pricing compare to Help AG?
Defendable pricing: Not published. Help AG pricing: Not published. Watch for with Defendable: Public pages do not publish MDR pricing, contract minimums or service-credit language.; Response authority should be defined in writing because named autonomous endpoint and identity actions are not published.. Watch for with Help AG: Public pages do not publish MDR pricing, contract minimums or service-credit language.; The service is positioned for sovereign UAE and KSA delivery, so buyers outside the region should confirm availability and data-residency architecture..
Should I choose Defendable or Help AG?
Choose Defendable if: norwegian and Nordic buyers that want MDR operated from Oslo and Gjovik. Choose Help AG if: middle East buyers that want MDR delivered from UAE and KSA sovereign SOCs. Defendable is not ideal for buyers that need public MDR pricing or contractual SLA terms before sales. Help AG is not ideal for buyers that need public MDR pricing before sales.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.