Darktrace vs ITC Secure
Darktrace is a Platform vendor that requires its own security platform. ITC Secure is a Microsoft-ecosystem that works with your existing tools. Darktrace targets Mid-market and Enterprise organizations; ITC Secure serves Mid-market and Enterprise. Darktrace includes 1 attack surfaces in base pricing (Network), compared to 3 for ITC Secure (Endpoint, SaaS, Identity).
Buyer brief
Darktrace is a Platform vendor that requires its own security platform. ITC Secure is a Microsoft-ecosystem that works with your existing tools. Darktrace targets Mid-market and Enterprise organizations; ITC Secure serves Mid-market and Enterprise. Darktrace includes 1 attack surfaces in base pricing (Network), compared to 3 for ITC Secure (Endpoint, SaaS, Identity).
Darktrace is the choice if you want a single-vendor stack with deep integration. ITC Secure is better if you have existing tools and want flexibility.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Critical infrastructure and industrial environments needing OT/ICS security with protocol-agnostic detection | Microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform |
| Price | Custom quote | Custom quote |
| Response authority | 3/6 actions · Configurable | 0/6 actions · Configurable |
| Stack | Requires own platform | Works with existing stack |
| Data access | Full query access | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Critical infrastructure and industrial environments needing OT/ICS security with protocol-agnostic detection
- Price
- Custom quote
- Response authority
- 3/6 actions · Configurable
- Stack
- Requires own platform
- Data access
- Full query access
- Warranty
- None listed
- Best fit
- Microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform
- Price
- Custom quote
- Response authority
- 0/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | DarktracePLATFORM | ITC SecureTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Requires their platform | Works with your tools |
| EDR integrations | CrowdStrikeSentinelOne Microsoft Defender | Microsoft Defender |
| SIEM integrations | Splunk Microsoft Sentinel | Microsoft Sentinel |
| Coverage | EPEndpoint: Optional add-onCloudCloud: Optional add-onIDIdentity: LimitedSaaSSaaS: Optional add-onNetNetwork: CoveredOTOT/IoT: Optional add-on | EPEndpoint: CoveredCloudCloud: LimitedIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: LimitedOTOT/IoT: Limited |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateContainCustom playbooks | Alert and notify only |
| IR included | Separate | Separate |
| Cost | ||
| Price range | Not published. Reviewers report pricing in the upper market segment. | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | Yes | No |
| Endpoints | + Optional | ✓ Included |
| Cloud workloads | + Optional | ~ Limited |
| Identity | ~ Limited | ✓ Included |
| SaaS apps | + Optional | ✓ Included |
| Network | ✓ Included | ~ Limited |
| OT/ICS | + Optional | ~ Limited |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote. Pricing based on number of devices monitored and service tier selected. | Custom quote. ITC Secure does not publish MXDR powered by Pulse package pricing. |
| Hidden cost warnings | Full coverage (endpoint, cloud, email, OT) requires multiple separate modules that increase total cost significantly. High false positive rates require internal analyst time for tuning despite the MDR service. No free trial available to test before purchase. Steep learning curve may require professional services or extended onboarding | Public pages do not publish MXDR pricing, contract minimums or service-credit language.. The service is Microsoft-centric, so Microsoft licensing, tenant readiness and log ingestion should be priced before comparison.. ITC Secure publishes broad MXDR components, including endpoint, identity, Office 365, cloud apps, storage, vulnerability management and OT. Buyers should confirm which components are included in their quote.. Public pages do not define default response authority, so containment permissions and approval rules should be written into the contract.. Incident response is listed as a separate service, so buyers should confirm what is included in MXDR versus a separate incident-response engagement. |
| Data portability | Limited | Partial |
| Contract terms | Annual | Custom, MXDR powered by Pulse, Managed services, Incident Response |
| Channels | EmailPortalTeamsSlackPhone | PortalEmailPhone |
| Data access | Full query access | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | North AmericaEuropeAsia-Pacific | |
| Onboarding | Not published | Not published. ITC Secure publishes security engineering and SOC onboarding as a build-and-deploy service, but no standard MXDR implementation duration was found. |
| Industry focus | Financial ServicesHealthcareManufacturingEnergyGovernmentCritical Infrastructure | Not published |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | Gartner Peer Insights Customers' Choice 2025 for NDR (4.8/5, 242 reviews). Practitioners praise Self-Learning AI for detecting novel threats and Antigena response speed. Consistent complaints about high false positive rates, expensive pricing, and steep learning curve. MDR service launched June 2024, so limited community feedback on the managed service specifically. | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on ITC Secure's Microsoft focus, Microsoft Verified Managed XDR status, Pulse portal, long managed-service history and broad MXDR service components. Buyers should validate pricing, response authority, SOC operating model and exact component inclusion directly. |
| Compliance | SOC 2 Type IIISO 27001GDPRCSA STAR Level 1 | ISO 27001Cyber Essentials PlusISO/IEC 20000-1 |
| Certifications | SOC 2 Type IIISO 27001CSA STAR Level 1Gartner Peer Insights Customers' Choice 2025 (NDR) | Microsoft Verified Managed XDRMicrosoft Solutions Partner in SecurityMicrosoft Solutions Partner in Modern WorkMicrosoft Solutions Partner in Infrastructure AzureMicrosoft Intelligent Security AssociationCyber Essentials PlusISO/IEC 20000-1ISO/IEC 27001Great Place to Work Certification |
| Founded | 2013 | – |
| Data retention | Not published. Varies by module. | Not published. ITC Secure says Pulse provides visibility into customer security posture, activities, incident trends, Microsoft license consumption and service metrics. No standard public MXDR log-retention period or data-residency term was found. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Darktrace and ITC Secure?
Darktrace is a Platform vendor that is platform-native (requires their own security stack). ITC Secure is a Microsoft-ecosystem that is technology-agnostic (works with your existing tools). Darktrace covers 1 attack surfaces in base pricing vs. 3 for ITC Secure.
How do Darktrace and ITC Secure differ in response capabilities?
Darktrace supports 3 autonomous actions (custom playbooks, endpoint isolation, network containment) and approval is configurable. ITC Secure supports 0 autonomous actions (none) and approval is configurable.
How does Darktrace pricing compare to ITC Secure?
Darktrace pricing: Not published. Reviewers report pricing in the upper market segment.. ITC Secure pricing: Not published. Watch for with Darktrace: Full coverage (endpoint, cloud, email, OT) requires multiple separate modules that increase total cost significantly; High false positive rates require internal analyst time for tuning despite the MDR service. Watch for with ITC Secure: Public pages do not publish MXDR pricing, contract minimums or service-credit language.; The service is Microsoft-centric, so Microsoft licensing, tenant readiness and log ingestion should be priced before comparison..
Should I choose Darktrace or ITC Secure?
Choose Darktrace if: mid-market and enterprise organizations wanting AI-powered threat detection with autonomous response across diverse attack surfaces. Choose ITC Secure if: microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform. Darktrace is not ideal for sMBs or budget-conscious buyers. Premium pricing, no trial, and no published pricing transparency.. ITC Secure is not ideal for buyers that need public MDR pricing before sales.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.