Cyderes vs Sapphire
Cyderes is a Pure-play MDR that works with your existing tools. Sapphire is a Services firm that works with your existing tools. Cyderes targets Mid-market and Enterprise organizations; Sapphire serves SMB, Mid-market, and Enterprise. Cyderes includes 5 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network), compared to 4 for Sapphire (Endpoint, Cloud, SaaS, Network).
Buyer brief
Cyderes is a Pure-play MDR that works with your existing tools. Sapphire is a Services firm that works with your existing tools. Cyderes targets Mid-market and Enterprise organizations; Sapphire serves SMB, Mid-market, and Enterprise. Cyderes includes 5 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network), compared to 4 for Sapphire (Endpoint, Cloud, SaaS, Network).
Cyderes (Pure-play MDR) and Sapphire (Services firm) serve different buyer profiles. Your decision depends on whether you prioritize Cyderes's technology-agnostic mdr built on google chronicle with deep identity security integrations and th... or Sapphire's sapphire mdr is strongest for uk buyers that value local ownership, a crest-accredited uk soc and....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Google Cloud-heavy environments wanting deep Chronicle/Security Operations integration with MDR | UK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC |
| Price | Custom quote | Custom quote |
| Response authority | 6/6 actions · Configurable | 1/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Google Cloud-heavy environments wanting deep Chronicle/Security Operations integration with MDR
- Price
- Custom quote
- Response authority
- 6/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- UK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
›› Detailed comparison
| FIELD | CyderesTECH-AGNOSTIC | SapphireTECH-AGNOSTIC |
|---|---|---|
| ›› Fit | ||
| Target size | Mid-market, Enterprise | SMB, Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| ›› Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | CrowdStrikeSentinelOneMicrosoft DefenderCybereasonPalo Alto CortexMalwarebytes | EDR toolsMicrosoft technologies |
| SIEM integrations | Google ChronicleMicrosoft SentinelSplunk | ExabeamSIEM tools |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Optional add-on |
| ›› Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateKill processContainDisable accountsQuarantineCustom playbooks | Custom playbooks |
| IR included | Separate | ✓ Included |
| ›› Cost | ||
| Price range | Not publicly disclosed. | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| ›› More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ✓ Included | ✓ Included |
| Identity | ✓ Included | ~ Limited |
| SaaS apps | ✓ Included | ✓ Included |
| Network | ✓ Included | ✓ Included |
| OT/ICS | Not offered | + Optional |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote-based, not publicly disclosed | Custom quote. Sapphire does not publish MDR package pricing. |
| Hidden cost warnings | No public pricing at all. Expect an enterprise sales process with no self-serve benchmarks.. Google Chronicle license may be billed separately depending on delivery model. Clarify before signing.. DFIR is always a separate retainer, not included in base MDR.. Identity-first approach may require upfront IAM assessment and remediation work before MDR is fully operational. | Public pages do not publish response SLAs or exact response-authority rules.. MDR, MXDR and OT SOC scope can differ materially, so buyers should define monitored surfaces in the order form.. The page publishes vendor-reported comparative metrics without independent methodology.. IR hours are included as standard, but buyers should confirm number of hours, coverage triggers and overage rates. |
| Data portability | Partial | Partial |
| Contract terms | Annual, Multi-year | Custom |
| Channels | EmailPortalPhone | PortalEmailPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | ✓ | – |
| SOC regions | North AmericaEuropeAsia-Pacific | Europe |
| Onboarding | Varies by environment. One enterprise case study references a 6-month parallel migration. Smaller deployments likely faster, but no published timeline. | Sapphire references onboarding and implementation that can be shorter than expected, but no standard public MDR onboarding timeline was found. |
| Industry focus | Healthcare & Life SciencesFinancial ServicesGaming & EntertainmentRetailLegal ServicesManufacturingPharmaceutical/Biotech | Public SectorDefenceFinancial ServicesProfessional ServicesIndustrialsManufacturingOperational TechnologyHealthcare |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | Gartner Peer Insights 5.0/5 from a single review. No G2 or Capterra listings. PeerSpot ranks #41 in MDR with 0 collected reviews. Glassdoor 3.2/5. Virtually no independent customer validation despite analyst recognition. | Sapphire has limited MDR-specific community review volume. The public buyer case is strongest for UK ownership, UK-based SOC delivery, CREST SOC accreditation and IT/OT services depth. Buyers should validate response authority, price, metrics and the exact split between MDR, MXDR, OT SOC and incident-response work. |
| Compliance | SOC 2ISO 27001 | ISO 27001NISTHIPAADORACyber Essentials PlusCRESTGDPRPCI DSS |
| Certifications | SOC 2ISO 27001 | CREST SOCCREST Penetration TestingCyber Essentials PlusISO 27001 |
| Founded | 2003 | 1996 |
| Data retention | Data stored in Google Chronicle/BigQuery. Retention periods customizable per contract. Chronicle provides 12 months of hot data by default. | Not published as a standard MDR retention period. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
›› FAQ
What is the main difference between Cyderes and Sapphire?
Cyderes is a Pure-play MDR that is technology-agnostic (works with your existing tools). Sapphire is a Services firm that is technology-agnostic (works with your existing tools). Cyderes covers 5 attack surfaces in base pricing vs. 4 for Sapphire.
How do Cyderes and Sapphire differ in response capabilities?
Cyderes supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. Sapphire supports 1 autonomous actions (custom playbooks) and approval is configurable. Incident response is not included with Cyderes and included with Sapphire.
How does Cyderes pricing compare to Sapphire?
Cyderes pricing: Not publicly disclosed.. Sapphire pricing: Not published. Watch for with Cyderes: No public pricing at all. Expect an enterprise sales process with no self-serve benchmarks.; Google Chronicle license may be billed separately depending on delivery model. Clarify before signing.. Watch for with Sapphire: Public pages do not publish response SLAs or exact response-authority rules.; MDR, MXDR and OT SOC scope can differ materially, so buyers should define monitored surfaces in the order form..
Should I choose Cyderes or Sapphire?
Choose Cyderes if: google Cloud-heavy environments wanting deep Chronicle/Security Operations integration with MDR. Choose Sapphire if: uK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC. Cyderes is not ideal for sMBs or buyers needing transparent, published pricing. Sapphire is not ideal for buyers that need public MDR pricing or contractual response SLAs before sales engagement.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.