CyberMaxx vs Macnica
CyberMaxx is a Pure-play MDR that works with your existing tools. Macnica is a Services firm that works with your existing tools. CyberMaxx targets Mid-market and Enterprise organizations; Macnica serves Mid-market and Enterprise. CyberMaxx includes 1 attack surfaces in base pricing (Endpoint), compared to 2 for Macnica (Endpoint, Network).
Buyer brief
CyberMaxx is a Pure-play MDR that works with your existing tools. Macnica is a Services firm that works with your existing tools. CyberMaxx targets Mid-market and Enterprise organizations; Macnica serves Mid-market and Enterprise. CyberMaxx includes 1 attack surfaces in base pricing (Endpoint), compared to 2 for Macnica (Endpoint, Network).
CyberMaxx (Pure-play MDR) and Macnica (Services firm) serve different buyer profiles. Your decision depends on whether you prioritize CyberMaxx's healthcare-focused mdr with a zero-latency response model and 24x7x365 threat responders or Macnica's macnica is strongest for japanese buyers that want a local security services partner for soc moni....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Healthcare organizations needing HIPAA-aligned MDR with genuine vertical expertise | Japanese organizations that want local SOC monitoring and investigation reporting |
| Price | Not published | Custom quote |
| Response authority | 1/6 actions · Configurable | 2/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Reports only |
| Warranty | None listed | None listed |
- Best fit
- Healthcare organizations needing HIPAA-aligned MDR with genuine vertical expertise
- Price
- Not published
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Japanese organizations that want local SOC monitoring and investigation reporting
- Price
- Custom quote
- Response authority
- 2/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Reports only
- Warranty
- None listed
Detailed comparison
| FIELD | CyberMaxxTECH-AGNOSTIC | MacnicaTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Positive | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | SentinelOneMicrosoft Defender CrowdStrike Falcon | Trellix EDRCustomer EDR tools CrowdStrike Falcon |
| SIEM integrations | SplunkElasticExabeamDevoLevelBlueCustomer-provided SIEM | Customer SIEM and log platforms |
| Coverage | EPEndpoint: CoveredCloudCloud: Optional add-onIDIdentity: Not coveredSaaSSaaS: Optional add-onNetNetwork: Optional add-onOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: Optional add-onIDIdentity: Optional add-onSaaSSaaS: Optional add-onNetNetwork: CoveredOTOT/IoT: Limited |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | Isolate | IsolateCustom playbooks |
| IR included | Separate | Separate |
| Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | + Optional | + Optional |
| Identity | Not offered | + Optional |
| SaaS apps | + Optional | + Optional |
| Network | + Optional | ✓ Included |
| OT/ICS | Not offered | ~ Limited |
| Threat hunting | Extra cost | Extra cost |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Three-tier pricing structure (Core, Advanced, Elite). Pricing varies by tier, environment size, EDR platform choice, and SIEM deployment model (managed vs. co-managed). Custom quotes based on coverage scope. | Custom quote by monitored products and service scope. Public prices are not published. |
| Hidden cost warnings | Incident response is NOT included. DFIR is a separate retainer. Ask for the actual retainer cost during a sales call.. Threat hunting is a separate Cyber Resiliency Service, not included in base MaxxMDR despite being mentioned on the MDR landing page.. EDR platform licenses (CrowdStrike, SentinelOne, or Microsoft Defender) are required and not included in the MDR price.. Core tier only covers endpoints OR cloud email, not both. Advanced required for combined coverage.. Three acquisitions in two years. Ask how consolidated the tooling and SOC operations actually are today. | Macnica publishes multiple related services, so buyers should document whether they are buying Macnica SOC Service, CrowdStrike monitoring support, Falcon Complete, Vectra AI MDR, or a custom combination.. Public pages do not publish prices, minimum terms, service credits, universal response SLAs, MTTD or MTTR.. Incident response support can be separately priced depending on incident content.. CrowdStrike and Vectra AI services may have separate vendor platform licensing and support requirements.. Some support is Japanese-centric; overseas support may require separate consultation. |
| Data portability | Partial | Partial |
| Contract terms | Annual | Macnica SOC Service, CrowdStrike monitoring support service, Vectra AI monitoring service, Vectra AI MDR, Ticket consultation service, Custom security service engagement |
| Channels | EmailPortalPhone | EmailPhone |
| Data access | Dashboards | Reports only |
| Dedicated analyst | – | – |
| SOC regions | North AmericaEuropeAsia-Pacific | APAC |
| Onboarding | Under two months for full MDR ramp-up | Not published. Macnica describes creating a customer chart with environment diagrams, log retention status and contact flow before incident support. |
| Industry focus | HealthcareFinancial ServicesState and Local GovernmentEducation | TechnologyFinancial ServicesRetailManufacturingHealthcarePublic SectorTelecommunications |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | Gartner Peer Insights 4.7/5 (15 reviews in MDR category). MSSP Alert Top 250 provider (Top 50 in 2023). Small review sample compared to peers like Arctic Wolf (451+ reviews) or Expel (142 reviews). Praised for customer support and healthcare expertise. Almost no Reddit or G2 discussion. Three acquisitions in two years (CipherTechs 2023, Cybersafe and onShore Security Jan 2025) suggest rapid growth but integration risk is real. | Macnica has strong official evidence for Japan-focused SOC monitoring, CrowdStrike support and Vectra AI monitoring/MDR options, but limited independent MDR-specific public review signal in English. Buyers should validate exact scope, analyst ownership, response authority, language support and whether the service is Macnica-led or partner-delivered. |
| Compliance | SOC 2 Type IIHIPAA-aligned services | – |
| Certifications | SOC 2 Type II (audited by Insyte CPAs, LLC) | – |
| Founded | 2002 | – |
| Data retention | Not published. Varies by SIEM platform and customer contract. | Not published. Macnica references log retention status as part of customer chart preparation for incident support, but public pages do not publish default retention or export rights. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between CyberMaxx and Macnica?
CyberMaxx is a Pure-play MDR that is technology-agnostic (works with your existing tools). Macnica is a Services firm that is technology-agnostic (works with your existing tools). CyberMaxx covers 1 attack surfaces in base pricing vs. 2 for Macnica.
How do CyberMaxx and Macnica differ in response capabilities?
CyberMaxx supports 1 autonomous actions (endpoint isolation) and approval is configurable. Macnica supports 2 autonomous actions (custom playbooks, endpoint isolation) and approval is configurable.
How does CyberMaxx pricing compare to Macnica?
CyberMaxx pricing: Custom-quoted pricing. Macnica pricing: Not published. Watch for with CyberMaxx: Incident response is NOT included. DFIR is a separate retainer. Ask for the actual retainer cost during a sales call.; Threat hunting is a separate Cyber Resiliency Service, not included in base MaxxMDR despite being mentioned on the MDR landing page.. Watch for with Macnica: Macnica publishes multiple related services, so buyers should document whether they are buying Macnica SOC Service, CrowdStrike monitoring support, Falcon Complete, Vectra AI MDR, or a custom combination.; Public pages do not publish prices, minimum terms, service credits, universal response SLAs, MTTD or MTTR..
Should I choose CyberMaxx or Macnica?
Choose CyberMaxx if: healthcare organizations needing HIPAA-aligned MDR with genuine vertical expertise. Choose Macnica if: japanese organizations that want local SOC monitoring and investigation reporting. CyberMaxx is not ideal for buyers who need published MTTD/MTTR metrics or MITRE-validated detection to satisfy internal stakeholders. Macnica is not ideal for buyers that require public MDR pricing before sales engagement.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.