CyberMaxx vs Help AG
CyberMaxx is a Pure-play MDR that works with your existing tools. Help AG is a Services firm that works with your existing tools. CyberMaxx targets Mid-market and Enterprise organizations; Help AG serves Mid-market and Enterprise. CyberMaxx includes 1 attack surfaces in base pricing (Endpoint), compared to 0 for Help AG ().
Buyer brief
CyberMaxx is a Pure-play MDR that works with your existing tools. Help AG is a Services firm that works with your existing tools. CyberMaxx targets Mid-market and Enterprise organizations; Help AG serves Mid-market and Enterprise. CyberMaxx includes 1 attack surfaces in base pricing (Endpoint), compared to 0 for Help AG ().
CyberMaxx (Pure-play MDR) and Help AG (Services firm) serve different buyer profiles. Your decision depends on whether you prioritize CyberMaxx's healthcare-focused mdr with a zero-latency response model and 24x7x365 threat responders or Help AG's help ag fits middle east buyers that want sovereign mdr with local soc delivery, automation and d....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Healthcare organizations needing HIPAA-aligned MDR with genuine vertical expertise | Middle East buyers that want MDR delivered from UAE and KSA sovereign SOCs |
| Price | Not published | Custom quote |
| Response authority | 1/6 actions · Configurable | 1/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Reports only |
| Warranty | None listed | None listed |
- Best fit
- Healthcare organizations needing HIPAA-aligned MDR with genuine vertical expertise
- Price
- Not published
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Middle East buyers that want MDR delivered from UAE and KSA sovereign SOCs
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Reports only
- Warranty
- None listed
Detailed comparison
| FIELD | CyberMaxxTECH-AGNOSTIC | Help AGTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Positive | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | CrowdStrike FalconSentinelOneMicrosoft Defender | None listed |
| SIEM integrations | SplunkElasticExabeamDevoLevelBlueCustomer-provided SIEM | None listed |
| Coverage | EPEndpoint: CoveredCloudCloud: Optional add-onIDIdentity: Not coveredSaaSSaaS: Optional add-onNetNetwork: Optional add-onOTOT/IoT: Not covered | EPEndpoint: LimitedCloudCloud: LimitedIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: LimitedOTOT/IoT: Limited |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | Isolate | Custom playbooks |
| IR included | Separate | ✓ Included |
| Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ~ Limited |
| Cloud workloads | + Optional | ~ Limited |
| Identity | Not offered | ~ Limited |
| SaaS apps | + Optional | ~ Limited |
| Network | + Optional | ~ Limited |
| OT/ICS | Not offered | ~ Limited |
| Threat hunting | Extra cost | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Three-tier pricing structure (Core, Advanced, Elite). Pricing varies by tier, environment size, EDR platform choice, and SIEM deployment model (managed vs. co-managed). Custom quotes based on coverage scope. | Custom quote. Help AG does not publish MDR package pricing. |
| Hidden cost warnings | Incident response is NOT included. DFIR is a separate retainer. Ask for the actual retainer cost during a sales call.. Threat hunting is a separate Cyber Resiliency Service, not included in base MaxxMDR despite being mentioned on the MDR landing page.. EDR platform licenses (CrowdStrike, SentinelOne, or Microsoft Defender) are required and not included in the MDR price.. Core tier only covers endpoints OR cloud email, not both. Advanced required for combined coverage.. Three acquisitions in two years. Ask how consolidated the tooling and SOC operations actually are today. | Public pages do not publish MDR pricing, contract minimums or service-credit language.. The service is positioned for sovereign UAE and KSA delivery, so buyers outside the region should confirm availability and data-residency architecture.. Response Automation-as-a-Service is named separately, so containment actions, permissions and cost should be written into the quote.. Help AG lists a broad cybersecurity portfolio around MDR, so buyers should separate included MDR scope from SecOps, CTEM, DFIR, advisory and cloud-security projects.. Public pages cite MTTD and MTTR improvement without figures, so buyers should ask for contractual metrics rather than relying on marketing claims. |
| Data portability | Partial | Partial |
| Contract terms | Annual | Custom, Managed Detection and Response, Response Automation-as-a-Service, Digital Forensics and Incident Response |
| Channels | EmailPortalPhone | |
| Data access | Dashboards | Reports only |
| Dedicated analyst | – | – |
| SOC regions | North AmericaEuropeAsia-Pacific | Middle East |
| Onboarding | Under two months for full MDR ramp-up | Not published. Help AG says Unicorn supports rapid deployment of threat detection content and playbooks, but no standard MDR onboarding duration was found. |
| Industry focus | HealthcareFinancial ServicesState and Local GovernmentEducation | GovernmentCritical InfrastructureEnterprise |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | Gartner Peer Insights 4.7/5 (15 reviews in MDR category). MSSP Alert Top 250 provider (Top 50 in 2023). Small review sample compared to peers like Arctic Wolf (451+ reviews) or Expel (142 reviews). Praised for customer support and healthcare expertise. Almost no Reddit or G2 discussion. Three acquisitions in two years (CipherTechs 2023, Cybersafe and onShore Security Jan 2025) suggest rapid growth but integration risk is real. | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on Help AG's Middle East focus, e& enterprise ownership, sovereign UAE and KSA SOCs, 800+ certified experts, response automation, threat hunting and DFIR integration. Buyers should validate pricing, exact response authority, SLA figures and data-residency terms directly. |
| Compliance | SOC 2 Type IIHIPAA-aligned services | ISO 27001ISO 22301ISO 20000-1ISO 27035-2NCASAMADESC |
| Certifications | SOC 2 Type II (audited by Insyte CPAs, LLC) | ISO-certified sovereign SOCsISO 27001:2022ISO 22301:2019ISO 20000-1:2018ISO 27035-2:2023SOC CMM Level 3CREST-certified DFIR |
| Founded | 2002 | 2005 |
| Data retention | Not published. Varies by SIEM platform and customer contract. | Help AG says MDR services are fully delivered within the region and aligned with data-residency and regulatory requirements. No standard public MDR log-retention period was found. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between CyberMaxx and Help AG?
CyberMaxx is a Pure-play MDR that is technology-agnostic (works with your existing tools). Help AG is a Services firm that is technology-agnostic (works with your existing tools). CyberMaxx covers 1 attack surfaces in base pricing vs. 0 for Help AG.
How do CyberMaxx and Help AG differ in response capabilities?
CyberMaxx supports 1 autonomous actions (endpoint isolation) and approval is configurable. Help AG supports 1 autonomous actions (custom playbooks) and approval is configurable. Incident response is not included with CyberMaxx and included with Help AG.
How does CyberMaxx pricing compare to Help AG?
CyberMaxx pricing: Custom-quoted pricing. Help AG pricing: Not published. Watch for with CyberMaxx: Incident response is NOT included. DFIR is a separate retainer. Ask for the actual retainer cost during a sales call.; Threat hunting is a separate Cyber Resiliency Service, not included in base MaxxMDR despite being mentioned on the MDR landing page.. Watch for with Help AG: Public pages do not publish MDR pricing, contract minimums or service-credit language.; The service is positioned for sovereign UAE and KSA delivery, so buyers outside the region should confirm availability and data-residency architecture..
Should I choose CyberMaxx or Help AG?
Choose CyberMaxx if: healthcare organizations needing HIPAA-aligned MDR with genuine vertical expertise. Choose Help AG if: middle East buyers that want MDR delivered from UAE and KSA sovereign SOCs. CyberMaxx is not ideal for buyers who need published MTTD/MTTR metrics or MITRE-validated detection to satisfy internal stakeholders. Help AG is not ideal for buyers that need public MDR pricing before sales.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.