CyberCX vs SISA ProACT
CyberCX is a Microsoft-ecosystem that works with your existing tools. SISA ProACT is a Services firm that works with your existing tools. CyberCX targets Mid-market and Enterprise organizations; SISA ProACT serves Mid-market and Enterprise. CyberCX includes 5 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network), compared to 0 for SISA ProACT ().
Buyer brief
CyberCX is a Microsoft-ecosystem that works with your existing tools. SISA ProACT is a Services firm that works with your existing tools. CyberCX targets Mid-market and Enterprise organizations; SISA ProACT serves Mid-market and Enterprise. CyberCX includes 5 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network), compared to 0 for SISA ProACT ().
CyberCX (Microsoft-ecosystem) and SISA ProACT (Services firm) serve different buyer profiles. Your decision depends on whether you prioritize CyberCX's regional anz leader with 9 crest-accredited socs, ~1,400 security professionals, and microsoft ad... or SISA ProACT's sisa proact fits payment-sector buyers that want mdr tied to forensics, pci expertise and ai-assi....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | ANZ mid-market to enterprise organizations that need local data sovereignty and regional SOC coverage | Regulated organizations that need MDR plus PCI, payment forensics and incident-response depth from the same provider |
| Price | Not published | Custom quote |
| Response authority | 1/6 actions · Approval required | 2/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Full query access | Reports only |
| Warranty | None listed | None listed |
- Best fit
- ANZ mid-market to enterprise organizations that need local data sovereignty and regional SOC coverage
- Price
- Not published
- Response authority
- 1/6 actions · Approval required
- Stack
- Works with existing stack
- Data access
- Full query access
- Warranty
- None listed
- Best fit
- Regulated organizations that need MDR plus PCI, payment forensics and incident-response depth from the same provider
- Price
- Custom quote
- Response authority
- 2/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Reports only
- Warranty
- None listed
Detailed comparison
| FIELD | CyberCXTECH-AGNOSTIC | SISA ProACTTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Microsoft Defender for Endpoint | Customer EDR |
| SIEM integrations | Microsoft Azure SentinelSplunk | Customer SIEM |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Not covered | EPEndpoint: LimitedCloudCloud: LimitedIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: LimitedOTOT/IoT: Not covered |
| Response | ||
| Response type | Guided Response | Active Remediation |
| Approval policy | Approval Required | Configurable |
| Response actions | Custom playbooks | Disable accountsCustom playbooks |
| IR included | ✓ Included | Separate |
| Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ~ Limited |
| Cloud workloads | ✓ Included | ~ Limited |
| Identity | ✓ Included | ~ Limited |
| SaaS apps | ✓ Included | ~ Limited |
| Network | ✓ Included | ~ Limited |
| OT/ICS | Not offered | Not offered |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | Business hours |
| Pricing model | Custom pricing based on environment size, Microsoft security modules monitored, and coverage scope. No public pricing available. | Custom quote. SISA does not publish ProACT MDR package pricing. |
| Hidden cost warnings | Microsoft Defender XDR and Azure Sentinel licenses are customer-purchased prerequisites, not included in the managed SOC fee. Microsoft security stack must be built, tuned, and configured to CyberCX standards before monitoring can begin, adding weeks to months of onboarding. No public pricing. Requires direct sales engagement to get any cost estimate. Accenture acquisition (closed Feb 2026) may change service models, pricing structures, or contract terms during integration | Public pages do not publish MDR pricing, contract minimums or service-credit language.. The service is heavily payment-security oriented, so non-payment buyers should confirm whether use cases fit their environment.. ProACT lists many stack components, including SIEM, EDR, CASB, UEBA, SOAR, threat hunting and dark web monitoring, so buyers should confirm which are included in the base quote.. Response automation is a major part of the pitch, so pre-approved SOAR actions and rollback rules should be documented before go-live.. DFIR and payment forensic services are adjacent SISA services, so buyers should confirm what investigation and response work is included in MDR. |
| Data portability | Partial | Partial |
| Contract terms | Annual, Multi-year | Custom, ProACT Agentic SOC, ProACT MXDR, DFIR Retainer Services |
| Channels | EmailPortalPhoneTeams | Portal |
| Data access | Full query access | Reports only |
| Dedicated analyst | – | – |
| SOC regions | Asia-PacificEurope | |
| Onboarding | Weeks to months. Requires expert build, tuning, and configuration of the Microsoft security stack before monitoring begins. | Not published. SISA says ProACT can use a customized and scalable stack with cloud and on-premise deployment options, but no standard onboarding duration was found. |
| Industry focus | GovernmentCritical InfrastructureFinancial ServicesHealthcareEducationTechnology | PaymentsFintechFinancial Services |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | CREST Level 2 accredited with strong ANZ presence, but almost no independent reviews on G2, PeerSpot, or Gartner Peer Insights. Known regionally for Microsoft expertise and DFIR capability (250+ breaches/year). The Accenture acquisition creates uncertainty around service continuity. Minimal discussion on Reddit or practitioner forums compared to global MDR providers. | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on SISA's payment-security focus, ProACT Agentic SOC, forensic intelligence, 1,000+ customer claim, 40+ country footprint and PCI forensic-investigation credentials. Buyers should validate pricing, SOC delivery model, response authority and non-payment use cases directly. |
| Compliance | CREST SOC Level 2ISO 27001GDPR supportDORA support | PCI DSSPCI PINPCI 3DSPCI P2PEPCI S3PCI S-SLCPCI MPoCSWIFTGDPR |
| Certifications | CREST SOC Level 2Microsoft Advanced Specialization - Threat ProtectionMicrosoft Advanced Specialization - Identity and Access ManagementMicrosoft Advanced Specialization - Cloud Security | PCI Global Payment Forensic InvestigatorPCI Qualified Security AssessorPCI-recognized laboratory for MPoC security evaluationsPCI GEAR committee member |
| Founded | 2019 | 2006 |
| Data retention | Not published. Governed by customer's own Microsoft Sentinel retention settings. | SISA says ProACT supports PCI-compliant cloud deployments and on-premise options for data localization requirements, including custom Kubernetes and GCP environments. No standard public MDR retention period was found. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between CyberCX and SISA ProACT?
CyberCX is a Microsoft-ecosystem that is technology-agnostic (works with your existing tools). SISA ProACT is a Services firm that is technology-agnostic (works with your existing tools). CyberCX covers 5 attack surfaces in base pricing vs. 0 for SISA ProACT.
How do CyberCX and SISA ProACT differ in response capabilities?
CyberCX supports 1 autonomous actions (custom playbooks) and requires approval before acting. SISA ProACT supports 2 autonomous actions (account disable, custom playbooks) and approval is configurable. Incident response is included with CyberCX and not included with SISA ProACT.
How does CyberCX pricing compare to SISA ProACT?
CyberCX pricing: Custom-quoted pricing. SISA ProACT pricing: Not published. Watch for with CyberCX: Microsoft Defender XDR and Azure Sentinel licenses are customer-purchased prerequisites, not included in the managed SOC fee; Microsoft security stack must be built, tuned, and configured to CyberCX standards before monitoring can begin, adding weeks to months of onboarding. Watch for with SISA ProACT: Public pages do not publish MDR pricing, contract minimums or service-credit language.; The service is heavily payment-security oriented, so non-payment buyers should confirm whether use cases fit their environment..
Should I choose CyberCX or SISA ProACT?
Choose CyberCX if: aNZ mid-market to enterprise organizations that need local data sovereignty and regional SOC coverage. Choose SISA ProACT if: banks, payment processors, fintechs and payment ecosystem buyers that want MDR informed by forensic-investigation experience. CyberCX is not ideal for organizations outside ANZ or UK that need global SOC coverage across North America, LATAM, or broader APAC. SISA ProACT is not ideal for buyers that need public MDR pricing before sales.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.