CyberCX vs Sattrix
CyberCX is a Microsoft-ecosystem that works with your existing tools. Sattrix is a Services firm that works with your existing tools. CyberCX targets Mid-market and Enterprise organizations; Sattrix serves SMB, Mid-market, and Enterprise. CyberCX includes 5 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network), compared to 2 for Sattrix (Endpoint, Network).
Buyer brief
CyberCX is a Microsoft-ecosystem that works with your existing tools. Sattrix is a Services firm that works with your existing tools. CyberCX targets Mid-market and Enterprise organizations; Sattrix serves SMB, Mid-market, and Enterprise. CyberCX includes 5 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network), compared to 2 for Sattrix (Endpoint, Network).
CyberCX (Microsoft-ecosystem) and Sattrix (Services firm) serve different buyer profiles. Your decision depends on whether you prioritize CyberCX's regional anz leader with 9 crest-accredited socs, ~1,400 security professionals, and microsoft ad... or Sattrix's sattrix mdr fits buyers that want a services-led provider for managed detection, threat hunting a....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | ANZ mid-market to enterprise organizations that need local data sovereignty and regional SOC coverage | India, MEA and Americas buyers that want MDR from a services-led security provider |
| Price | Not published | Custom quote |
| Response authority | 1/6 actions · Approval required | 1/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Full query access | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- ANZ mid-market to enterprise organizations that need local data sovereignty and regional SOC coverage
- Price
- Not published
- Response authority
- 1/6 actions · Approval required
- Stack
- Works with existing stack
- Data access
- Full query access
- Warranty
- None listed
- Best fit
- India, MEA and Americas buyers that want MDR from a services-led security provider
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | CyberCXTECH-AGNOSTIC | SattrixTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | SMB, Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Microsoft Defender for Endpoint | Customer EDR |
| SIEM integrations | Microsoft Azure SentinelSplunk | Customer SIEM |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: LimitedIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: CoveredOTOT/IoT: Limited |
| Response | ||
| Response type | Guided Response | Active Remediation |
| Approval policy | Approval Required | Configurable |
| Response actions | Custom playbooks | Custom playbooks |
| IR included | ✓ Included | ✓ Included |
| Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ✓ Included | ~ Limited |
| Identity | ✓ Included | ~ Limited |
| SaaS apps | ✓ Included | ~ Limited |
| Network | ✓ Included | ✓ Included |
| OT/ICS | Not offered | ~ Limited |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom pricing based on environment size, Microsoft security modules monitored, and coverage scope. No public pricing available. | Custom quote. Sattrix says managed SOC pricing can vary by needs, monitored assets and service level, but does not publish package prices. |
| Hidden cost warnings | Microsoft Defender XDR and Azure Sentinel licenses are customer-purchased prerequisites, not included in the managed SOC fee. Microsoft security stack must be built, tuned, and configured to CyberCX standards before monitoring can begin, adding weeks to months of onboarding. No public pricing. Requires direct sales engagement to get any cost estimate. Accenture acquisition (closed Feb 2026) may change service models, pricing structures, or contract terms during integration | Public pages do not publish MDR pricing, contract minimums or service-credit language.. Sattrix lists flexible monitoring windows, so buyers should confirm whether their quote includes round-the-clock MDR coverage.. The MDR page refers to SIEM, EDR and endpoint-protection integrations, so buyers should confirm who owns each tool license.. SOC, SOAR, vulnerability management and incident response are adjacent service lines, so buyers should document what is included in MDR.. Public pages do not publish a standard onboarding duration or log-retention period. |
| Data portability | Partial | Partial |
| Contract terms | Annual, Multi-year | Custom, MDR Services, SOC as a Service, SOAR as a Service, Hybrid SOC Management |
| Channels | EmailPortalPhoneTeams | EmailPhone |
| Data access | Full query access | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | Asia-PacificEurope | APAC |
| Onboarding | Weeks to months. Requires expert build, tuning, and configuration of the Microsoft security stack before monitoring begins. | Not published. Sattrix says MDR integrates with existing security tools such as SIEM, EDR and endpoint protection, but no standard onboarding duration was found. |
| Industry focus | GovernmentCritical InfrastructureFinancial ServicesHealthcareEducationTechnology | Financial ServicesHealthcareRetailGovernmentTechnologyManufacturingEducation |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | CREST Level 2 accredited with strong ANZ presence, but almost no independent reviews on G2, PeerSpot, or Gartner Peer Insights. Known regionally for Microsoft expertise and DFIR capability (250+ breaches/year). The Accenture acquisition creates uncertainty around service continuity. Minimal discussion on Reddit or practitioner forums compared to global MDR providers. | Sattrix publishes Gartner-linked MDR testimonials on its own about and partnership pages, including comments about SOC services, 24/7 monitoring and remote response. No broad independent public MDR review signal was found during this pass, so buyers should validate delivery model, pricing, response authority and tool ownership directly. |
| Compliance | CREST SOC Level 2ISO 27001GDPR supportDORA support | PCI DSSHIPAAGDPRCCPA |
| Certifications | CREST SOC Level 2Microsoft Advanced Specialization - Threat ProtectionMicrosoft Advanced Specialization - Identity and Access ManagementMicrosoft Advanced Specialization - Cloud Security | ISO/IEC 27001ISO 9001:2015ISO 27001:2013Startup India DIPP recognition |
| Founded | 2019 | 2013 |
| Data retention | Not published. Governed by customer's own Microsoft Sentinel retention settings. | Sattrix discusses compliance reporting, log monitoring and privacy mandates, but no standard public MDR data-retention period was found. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between CyberCX and Sattrix?
CyberCX is a Microsoft-ecosystem that is technology-agnostic (works with your existing tools). Sattrix is a Services firm that is technology-agnostic (works with your existing tools). CyberCX covers 5 attack surfaces in base pricing vs. 2 for Sattrix.
How do CyberCX and Sattrix differ in response capabilities?
CyberCX supports 1 autonomous actions (custom playbooks) and requires approval before acting. Sattrix supports 1 autonomous actions (custom playbooks) and approval is configurable.
How does CyberCX pricing compare to Sattrix?
CyberCX pricing: Custom-quoted pricing. Sattrix pricing: Not published. Watch for with CyberCX: Microsoft Defender XDR and Azure Sentinel licenses are customer-purchased prerequisites, not included in the managed SOC fee; Microsoft security stack must be built, tuned, and configured to CyberCX standards before monitoring can begin, adding weeks to months of onboarding. Watch for with Sattrix: Public pages do not publish MDR pricing, contract minimums or service-credit language.; Sattrix lists flexible monitoring windows, so buyers should confirm whether their quote includes round-the-clock MDR coverage..
Should I choose CyberCX or Sattrix?
Choose CyberCX if: aNZ mid-market to enterprise organizations that need local data sovereignty and regional SOC coverage. Choose Sattrix if: india, MEA and Americas buyers that want MDR from a services-led security provider. CyberCX is not ideal for organizations outside ANZ or UK that need global SOC coverage across North America, LATAM, or broader APAC. Sattrix is not ideal for buyers that need public MDR pricing before sales.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.