CyberCX vs Macnica
CyberCX is a Microsoft-ecosystem that works with your existing tools. Macnica is a Services firm that works with your existing tools. CyberCX targets Mid-market and Enterprise organizations; Macnica serves Mid-market and Enterprise. CyberCX includes 5 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network), compared to 2 for Macnica (Endpoint, Network).
Buyer brief
CyberCX is a Microsoft-ecosystem that works with your existing tools. Macnica is a Services firm that works with your existing tools. CyberCX targets Mid-market and Enterprise organizations; Macnica serves Mid-market and Enterprise. CyberCX includes 5 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network), compared to 2 for Macnica (Endpoint, Network).
CyberCX (Microsoft-ecosystem) and Macnica (Services firm) serve different buyer profiles. Your decision depends on whether you prioritize CyberCX's regional anz leader with 9 crest-accredited socs, ~1,400 security professionals, and microsoft ad... or Macnica's macnica is strongest for japanese buyers that want a local security services partner for soc moni....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | ANZ mid-market to enterprise organizations that need local data sovereignty and regional SOC coverage | Japanese organizations that want local SOC monitoring and investigation reporting |
| Price | Not published | Custom quote |
| Response authority | 1/6 actions · Approval required | 2/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Full query access | Reports only |
| Warranty | None listed | None listed |
- Best fit
- ANZ mid-market to enterprise organizations that need local data sovereignty and regional SOC coverage
- Price
- Not published
- Response authority
- 1/6 actions · Approval required
- Stack
- Works with existing stack
- Data access
- Full query access
- Warranty
- None listed
- Best fit
- Japanese organizations that want local SOC monitoring and investigation reporting
- Price
- Custom quote
- Response authority
- 2/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Reports only
- Warranty
- None listed
Detailed comparison
| FIELD | CyberCXTECH-AGNOSTIC | MacnicaTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Microsoft Defender for Endpoint | CrowdStrike FalconTrellix EDRCustomer EDR tools |
| SIEM integrations | Microsoft Azure SentinelSplunk | Customer SIEM and log platforms |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: Optional add-onIDIdentity: Optional add-onSaaSSaaS: Optional add-onNetNetwork: CoveredOTOT/IoT: Limited |
| Response | ||
| Response type | Guided Response | Active Remediation |
| Approval policy | Approval Required | Configurable |
| Response actions | Custom playbooks | IsolateCustom playbooks |
| IR included | ✓ Included | Separate |
| Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ✓ Included | + Optional |
| Identity | ✓ Included | + Optional |
| SaaS apps | ✓ Included | + Optional |
| Network | ✓ Included | ✓ Included |
| OT/ICS | Not offered | ~ Limited |
| Threat hunting | ✓ Included | Extra cost |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom pricing based on environment size, Microsoft security modules monitored, and coverage scope. No public pricing available. | Custom quote by monitored products and service scope. Public prices are not published. |
| Hidden cost warnings | Microsoft Defender XDR and Azure Sentinel licenses are customer-purchased prerequisites, not included in the managed SOC fee. Microsoft security stack must be built, tuned, and configured to CyberCX standards before monitoring can begin, adding weeks to months of onboarding. No public pricing. Requires direct sales engagement to get any cost estimate. Accenture acquisition (closed Feb 2026) may change service models, pricing structures, or contract terms during integration | Macnica publishes multiple related services, so buyers should document whether they are buying Macnica SOC Service, CrowdStrike monitoring support, Falcon Complete, Vectra AI MDR, or a custom combination.. Public pages do not publish prices, minimum terms, service credits, universal response SLAs, MTTD or MTTR.. Incident response support can be separately priced depending on incident content.. CrowdStrike and Vectra AI services may have separate vendor platform licensing and support requirements.. Some support is Japanese-centric; overseas support may require separate consultation. |
| Data portability | Partial | Partial |
| Contract terms | Annual, Multi-year | Macnica SOC Service, CrowdStrike monitoring support service, Vectra AI monitoring service, Vectra AI MDR, Ticket consultation service, Custom security service engagement |
| Channels | EmailPortalPhoneTeams | EmailPhone |
| Data access | Full query access | Reports only |
| Dedicated analyst | – | – |
| SOC regions | Asia-PacificEurope | APAC |
| Onboarding | Weeks to months. Requires expert build, tuning, and configuration of the Microsoft security stack before monitoring begins. | Not published. Macnica describes creating a customer chart with environment diagrams, log retention status and contact flow before incident support. |
| Industry focus | GovernmentCritical InfrastructureFinancial ServicesHealthcareEducationTechnology | TechnologyFinancial ServicesRetailManufacturingHealthcarePublic SectorTelecommunications |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | CREST Level 2 accredited with strong ANZ presence, but almost no independent reviews on G2, PeerSpot, or Gartner Peer Insights. Known regionally for Microsoft expertise and DFIR capability (250+ breaches/year). The Accenture acquisition creates uncertainty around service continuity. Minimal discussion on Reddit or practitioner forums compared to global MDR providers. | Macnica has strong official evidence for Japan-focused SOC monitoring, CrowdStrike support and Vectra AI monitoring/MDR options, but limited independent MDR-specific public review signal in English. Buyers should validate exact scope, analyst ownership, response authority, language support and whether the service is Macnica-led or partner-delivered. |
| Compliance | CREST SOC Level 2ISO 27001GDPR supportDORA support | – |
| Certifications | CREST SOC Level 2Microsoft Advanced Specialization - Threat ProtectionMicrosoft Advanced Specialization - Identity and Access ManagementMicrosoft Advanced Specialization - Cloud Security | – |
| Founded | 2019 | – |
| Data retention | Not published. Governed by customer's own Microsoft Sentinel retention settings. | Not published. Macnica references log retention status as part of customer chart preparation for incident support, but public pages do not publish default retention or export rights. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between CyberCX and Macnica?
CyberCX is a Microsoft-ecosystem that is technology-agnostic (works with your existing tools). Macnica is a Services firm that is technology-agnostic (works with your existing tools). CyberCX covers 5 attack surfaces in base pricing vs. 2 for Macnica.
How do CyberCX and Macnica differ in response capabilities?
CyberCX supports 1 autonomous actions (custom playbooks) and requires approval before acting. Macnica supports 2 autonomous actions (custom playbooks, endpoint isolation) and approval is configurable. Incident response is included with CyberCX and not included with Macnica.
How does CyberCX pricing compare to Macnica?
CyberCX pricing: Custom-quoted pricing. Macnica pricing: Not published. Watch for with CyberCX: Microsoft Defender XDR and Azure Sentinel licenses are customer-purchased prerequisites, not included in the managed SOC fee; Microsoft security stack must be built, tuned, and configured to CyberCX standards before monitoring can begin, adding weeks to months of onboarding. Watch for with Macnica: Macnica publishes multiple related services, so buyers should document whether they are buying Macnica SOC Service, CrowdStrike monitoring support, Falcon Complete, Vectra AI MDR, or a custom combination.; Public pages do not publish prices, minimum terms, service credits, universal response SLAs, MTTD or MTTR..
Should I choose CyberCX or Macnica?
Choose CyberCX if: aNZ mid-market to enterprise organizations that need local data sovereignty and regional SOC coverage. Choose Macnica if: japanese organizations that want local SOC monitoring and investigation reporting. CyberCX is not ideal for organizations outside ANZ or UK that need global SOC coverage across North America, LATAM, or broader APAC. Macnica is not ideal for buyers that require public MDR pricing before sales engagement.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.