Choose Critical Start or Socura
Choose Critical Start if
- Mid-market to large enterprises wanting technology-agnostic MDR that works with their existing security stack
- Organizations suffering from alert fatigue wanting TBR's deterministic auto-resolution to reduce noise
- Companies needing OT/ICS monitoring alongside IT MDR through Claroty, Dragos and Nozomi integrations
- You need SaaS and Identity coverage included in base pricing
Choose Socura if
- UK-based SMBs and mid-market organizations wanting UK-only SOC operations with no offshore data processing
- Organizations with existing CrowdStrike or SentinelOne deployments wanting a managed layer without rip-and-replace
- Teams that want automated containment without building their own SOAR playbooks
What’s actually different
Buyer brief
Fit. Critical Start and Socura are both Pure-play MDRs that work with your existing tools. Critical Start targets Mid-market and Enterprise organizations, while Socura serves SMB, Mid-market, and Enterprise. Critical Start includes 5 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network), compared to 3 for Socura (Endpoint, Cloud, Network).
FAQ
What is the main difference between Critical Start and Socura?
Critical Start is a Pure-play MDR that is technology-agnostic (works with your existing tools). Socura is a Pure-play MDR that is technology-agnostic (works with your existing tools). Critical Start covers 5 attack surfaces in base pricing vs. 3 for Socura.
How do Critical Start and Socura differ in response capabilities?
Critical Start supports 6 autonomous actions (endpoint isolation, process termination, network containment, account disable, file quarantine, custom playbooks) and approval is configurable. Socura supports 5 autonomous actions (endpoint isolation, process termination, account disable, file quarantine, custom playbooks) and approval is configurable.
How does Critical Start pricing compare to Socura?
Critical Start pricing: Custom-quoted pricing. Socura pricing: GBP 80/user/month (Digital Marketplace listing). Commercial pricing may differ, custom quotes required.. Watch for with Critical Start: No public pricing at all, requires sales call for any ballpark; OT/ICS monitoring and vulnerability management are separate purchases on top of base MDR. Watch for with Socura: Requires existing SIEM and/or EDR licenses, those costs are separate from the MDR subscription; Full incident response and DFIR are NOT included, each IR partner engagement is a separate contract and cost.