Choose Critical Start or eSentire
Choose Critical Start if
- Mid-market to large enterprises wanting technology-agnostic MDR that works with their existing security stack
- Organizations suffering from alert fatigue wanting TBR's deterministic auto-resolution to reduce noise
- Companies needing OT/ICS monitoring alongside IT MDR through Claroty, Dragos and Nozomi integrations
Choose eSentire if
- Organizations wanting a provider that publicly reports 15-minute containment with true active remediation
- Mid-market and enterprise with complex multi-vendor security stacks needing 300+ integrations
- Companies wanting unlimited incident response included in MDR (verify scope with vendor)
What’s actually different
Buyer brief
Fit. Critical Start and eSentire are both Pure-play MDRs that work with your existing tools. Critical Start targets Mid-market and Enterprise organizations, while eSentire serves SMB, Mid-market, and Enterprise.
FAQ
What is the main difference between Critical Start and eSentire?
Critical Start is a Pure-play MDR that is technology-agnostic (works with your existing tools). eSentire is a Pure-play MDR that is technology-agnostic (works with your existing tools). SLA commitments differ: Critical Start offers ≤1 hour, eSentire offers Not disclosed.
How do Critical Start and eSentire differ in response capabilities?
Critical Start supports 6 autonomous actions (endpoint isolation, process termination, network containment, account disable, file quarantine, custom playbooks) and approval is configurable. eSentire supports 6 autonomous actions (endpoint isolation, process termination, network containment, account disable, file quarantine, custom playbooks) and approval is configurable. Incident response is not included with Critical Start and included with eSentire.
How does Critical Start pricing compare to eSentire?
Critical Start pricing: Custom-quoted pricing. eSentire pricing: Third-party buyer data reports eSentire MDR endpoint-focused pricing around $60-100/endpoint/year for 50-200 endpoints, $40-80/endpoint/year for 200-1,000 endpoints, and $30-60/endpoint/year for 1,000+ endpoints. Older community reports cite $10-25/endpoint/month depending on tier.. Watch for with Critical Start: No public pricing at all, requires sales call for any ballpark; OT/ICS monitoring and vulnerability management are separate purchases on top of base MDR. Watch for with eSentire: Tier differences are significant. Essentials may lack key response and advisory capabilities available in Advanced/Complete.; BYOL pricing differs from bundled Atlas Agent pricing. Custom pricing for 5,000+ endpoints..