ConnectWise vs Wirespeed
ConnectWise is a MSP-channel that requires its own security platform. Wirespeed is a Cyber insurer that works with your existing tools. ConnectWise targets SMB and Mid-market organizations; Wirespeed serves SMB, Mid-market, and Enterprise.
Buyer brief
ConnectWise is a MSP-channel that requires its own security platform. Wirespeed is a Cyber insurer that works with your existing tools. ConnectWise targets SMB and Mid-market organizations; Wirespeed serves SMB, Mid-market, and Enterprise.
ConnectWise is the choice if you want a single-vendor stack with deep integration. Wirespeed is better if you have existing tools and want flexibility.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | MSPs already in the ConnectWise ecosystem (PSA, RMM) who want MDR without a separate vendor relationship | MSPs and MSSPs that want to add or scale MDR without hiring a large analyst team |
| Price | Custom quote | Custom quote |
| Response authority | 5/6 actions · Configurable | 3/6 actions · Configurable |
| Stack | Requires own platform | Works with existing stack |
| Data access | Dashboards | Full query access |
| Warranty | None listed | None listed |
- Best fit
- MSPs already in the ConnectWise ecosystem (PSA, RMM) who want MDR without a separate vendor relationship
- Price
- Custom quote
- Response authority
- 5/6 actions · Configurable
- Stack
- Requires own platform
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- MSPs and MSSPs that want to add or scale MDR without hiring a large analyst team
- Price
- Custom quote
- Response authority
- 3/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Full query access
- Warranty
- None listed
›› Detailed comparison
| FIELD | ConnectWisePLATFORM | WirespeedTECH-AGNOSTIC |
|---|---|---|
| ›› Fit | ||
| Target size | SMB, Mid-market | SMB, Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| ›› Your stack | ||
| Approach | Requires their platform | Works with your tools |
| EDR integrations | BitdefenderMicrosoft Defender SentinelOne | CrowdStrike FalconMicrosoft Defender for EndpointPalo Alto Networks CortexJamf ProtectCheck Point HarmonyHalcyon SentinelOne |
| SIEM integrations | ConnectWise SIEM | Microsoft SentinelGeneric Syslog LogsGeneric JSON Logs |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: Optional add-onSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: LimitedOTOT/IoT: Not covered |
| ›› Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateKill processContainQuarantineCustom playbooks | IsolateDisable accountsCustom playbooks |
| IR included | Separate | Separate |
| ›› Cost | ||
| Price range | Not publicly disclosed. Requires custom quote through MSP channel. | Custom pricing. No public per-user, per-endpoint or platform price found. |
| Minimum seats | None | None |
| Breach warranty | – | – |
| ›› More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ✓ Included | ✓ Included |
| Identity | + Optional | ✓ Included |
| SaaS apps | ✓ Included | ✓ Included |
| Network | ✓ Included | ~ Limited |
| OT/ICS | Not offered | Not offered |
| Threat hunting | ✓ Included | Extra cost |
| Response SLA | ≤15 minutes | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Per-endpoint, MSP subscription. Not publicly listed. | Custom pricing. Pricing page says Wirespeed works out pricing by organization and offers direct pricing for enterprises, partner pricing for MSP/MSSPs, and reseller/channel programs. |
| Hidden cost warnings | Pricing requires sales engagement, no self-serve. Ecosystem lock-in through ConnectWise RMM and PSA bundling. 12-36 month agreements typical. Data export is difficult when switching providers | The strongest strategic story is Coalition Active Insurance plus automated MDR, but Wirespeed's standalone-versus-Coalition-bundled commercial model should be confirmed.. No public fixed price bands or minimums were found.. No public contractual response SLA or service-credit table was found.. Auto-containment is opt-in and is skipped for beta integrations, so buyers must confirm which integrations support automatic action.. This is an automation-heavy MDR model. Buyers expecting named SOC analysts or human-led threat hunting should validate service scope carefully. |
| Data portability | Limited | Partial |
| Contract terms | Annual, Multi-year | Custom |
| Channels | EmailPortalPhone | SlackTeamsEmailPortal |
| Data access | Dashboards | Full query access |
| Dedicated analyst | ✓ | – |
| SOC regions | North AmericaAPAC | North America |
| Onboarding | Not publicly documented for full MDR. SIEM component described as agent-based, deployable in minutes. | Not published as a standard timeline. Documentation says customers connect a user directory, detection source, communication channel and containment settings through API/OAuth integrations. |
| Industry focus | Managed Service Providers | Cyber InsuranceManaged Service ProvidersTechnologyProfessional ServicesFinancial ServicesHealthcare |
| MTTD | Not published | Not published as MTTD. Coalition reports median time to verdict of 1,801 milliseconds. |
| MTTR | Under 14 minutes average ransomware response time (vendor-published). Asio platform claims 30-50% faster detection through unified alerts. Specific MTTD not published. | Not published as MTTR. Wirespeed says containment can happen in seconds when configured and supported by the integration. |
| Community view | ConnectWise SIEM has Capterra 4.6/5 from ~50 reviews. ConnectWise MDR has almost no independent reviews. PeerSpot ranks it #57 in MDR with 0.4% mindshare and zero collected reviews. Not included in Gartner or Forrester MDR evaluations. | Wirespeed is very new, so independent MDR review data is thin. Public differentiation is strong: automation-first MDR, broad integrations, MSP/MSSP positioning and Coalition's Active Insurance acquisition. The trade-off is limited third-party validation and open questions about post-acquisition packaging. |
| Compliance | SOC 2 Type II | SOC 2CMMC Level 2 support statement |
| Certifications | SOC 2 Type II | SOC 2 report available via Wirespeed Trust CenterSOC 2 attestation; CMMC support letter says Type I, while current site/trust materials should be checked for Type II status |
| Founded | 1982 | 2024 |
| Data retention | SIEM log retention available but specific periods not publicly documented. Capterra reviewers have flagged retention as problematic for audit compliance. | Pricing page lists 90 days of data lake retention. Long-term retention, export and Coalition data-sharing boundaries should be confirmed in contract. |
| API available | ✓ | ✓ |
| Website | Visit → | Visit → |
›› FAQ
What is the main difference between ConnectWise and Wirespeed?
ConnectWise is a MSP-channel that is platform-native (requires their own security stack). Wirespeed is a Cyber insurer that is technology-agnostic (works with your existing tools). SLA commitments differ: ConnectWise offers ≤15 minutes, Wirespeed offers Not disclosed.
How do ConnectWise and Wirespeed differ in response capabilities?
ConnectWise supports 5 autonomous actions (custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. Wirespeed supports 3 autonomous actions (account disable, custom playbooks, endpoint isolation) and approval is configurable.
How does ConnectWise pricing compare to Wirespeed?
ConnectWise pricing: Not publicly disclosed. Requires custom quote through MSP channel.. Wirespeed pricing: Custom pricing. No public per-user, per-endpoint or platform price found.. Watch for with ConnectWise: Pricing requires sales engagement, no self-serve; Ecosystem lock-in through ConnectWise RMM and PSA bundling. Watch for with Wirespeed: The strongest strategic story is Coalition Active Insurance plus automated MDR, but Wirespeed's standalone-versus-Coalition-bundled commercial model should be confirmed.; No public fixed price bands or minimums were found..
Should I choose ConnectWise or Wirespeed?
Choose ConnectWise if: mSPs already in the ConnectWise ecosystem (PSA, RMM) who want MDR without a separate vendor relationship. Choose Wirespeed if: mSPs and MSSPs that want to add or scale MDR without hiring a large analyst team. ConnectWise is not ideal for direct enterprise buyers, ConnectWise MDR is sold through MSP partners only. Wirespeed is not ideal for buyers that require named analysts, scheduled threat hunts and human-led SOC review for every case.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.