Choose ConnectWise or Mandiant
Choose ConnectWise if
- MSPs already in the ConnectWise ecosystem (PSA, RMM) who want MDR without a separate vendor relationship
- MSPs serving SMB clients who need turnkey MDR without building their own SOC
- MSPs that want to offer multiple EDR options (Bitdefender, SentinelOne, Microsoft Defender) across their client base
Choose Mandiant if
- Enterprise organizations wanting threat intelligence integrated directly into MDR from 500+ frontline analysts
- Multi-vendor EDR environments (CrowdStrike, Microsoft Defender, SentinelOne all supported without agent swap)
- Google Cloud Platform customers wanting native SecOps integration
- You need Identity coverage included in base pricing
What’s actually different
Buyer brief
Fit. ConnectWise is a MSP-channel that requires its own security platform. Mandiant is a Services firm that works with your existing tools. ConnectWise targets SMB and Mid-market organizations; Mandiant serves Mid-market and Enterprise. ConnectWise includes 4 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Network), compared to 5 for Mandiant (Endpoint, Cloud, SaaS, Identity, Network).
FAQ
What is the main difference between ConnectWise and Mandiant?
ConnectWise is a MSP-channel that is platform-native (requires their own security stack). Mandiant is a Services firm that is technology-agnostic (works with your existing tools). SLA commitments differ: ConnectWise offers ≤15 minutes, Mandiant offers Not disclosed. ConnectWise covers 4 attack surfaces in base pricing vs. 5 for Mandiant.
How do ConnectWise and Mandiant differ in response capabilities?
ConnectWise supports 5 autonomous actions (endpoint isolation, process termination, network containment, file quarantine, custom playbooks) and approval is configurable. Mandiant supports 3 autonomous actions (endpoint isolation, network containment, custom playbooks) and approval is configurable.
How does ConnectWise pricing compare to Mandiant?
ConnectWise pricing: Not publicly disclosed. Requires custom quote through MSP channel.. Mandiant pricing: Third-party buyer data reports an average Mandiant software cost around $83,000/year. Treat this as a Mandiant buyer benchmark, not a clean Managed Defense MDR quote.. Watch for with ConnectWise: Pricing requires sales engagement, no self-serve; Ecosystem lock-in through ConnectWise RMM and PSA bundling. Watch for with Mandiant: ~$83K+/year estimated, premium enterprise pricing; IR retainer is separate and must be purchased independently for full incident response.