Cipher vs Telefónica Tech
Cipher and Telefónica Tech are both Services firms that work with your existing tools. Cipher targets Mid-market and Enterprise organizations, while Telefónica Tech serves SMB, Mid-market, and Enterprise. Cipher includes 0 attack surfaces in base pricing (), compared to 3 for Telefónica Tech (Endpoint, Cloud, Network).
Buyer brief
Cipher and Telefónica Tech are both Services firms that work with your existing tools. Cipher targets Mid-market and Enterprise organizations, while Telefónica Tech serves SMB, Mid-market, and Enterprise. Cipher includes 0 attack surfaces in base pricing (), compared to 3 for Telefónica Tech (Endpoint, Cloud, Network).
Telefónica Tech offers broader coverage (3 surfaces vs. 0). Cipher may suit teams that need depth over breadth.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Mid-market and enterprise buyers that want a managed service layered over existing security tools | Organizations with operations in Spain, UK, or Latin America wanting regional SOC presence |
| Price | Custom quote | SMB Spain/Chile: EUR 3.99-8.99/user/mo + site fees |
| Response authority | 0/6 actions · Approval required | 3/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Mid-market and enterprise buyers that want a managed service layered over existing security tools
- Price
- Custom quote
- Response authority
- 0/6 actions · Approval required
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Organizations with operations in Spain, UK, or Latin America wanting regional SOC presence
- Price
- SMB Spain/Chile: EUR 3.99-8.99/user/mo + site fees
- Response authority
- 3/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | CipherTECH-AGNOSTIC | Telefónica TechTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | SMB, Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Customer EDR | CrowdStrike FalconPalo Alto Cortex XDR |
| SIEM integrations | None listed | CrowdStrike Falcon Next-Gen SIEM |
| Coverage | EPEndpoint: LimitedCloudCloud: LimitedIDIdentity: Not coveredSaaSSaaS: Not coveredNetNetwork: LimitedOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: Optional add-onSaaSSaaS: Optional add-onNetNetwork: CoveredOTOT/IoT: Optional add-on |
| Response | ||
| Response type | Guided Response | Active Remediation |
| Approval policy | Approval Required | Configurable |
| Response actions | Alert and notify only | IsolateContainCustom playbooks |
| IR included | Separate | ✓ Included |
| Cost | ||
| Price range | Not published | Vendor-published EUR 3.99-8.99/user/month for SMB tiers (Spain/Chile only). Enterprise pricing not published. |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ~ Limited | ✓ Included |
| Cloud workloads | ~ Limited | ✓ Included |
| Identity | Not offered | + Optional |
| SaaS apps | Not offered | + Optional |
| Network | ~ Limited | ✓ Included |
| OT/ICS | Not offered | + Optional |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | ≤4 hours |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote. Cipher does not publish xMDR package pricing. | Tiered by segment. SMB (Tu Empresa Segura, Spain/Chile only): basic at EUR 3.99/user/month, advanced at EUR 5.99/user + EUR 99/site, premium at EUR 8.99/user + EUR 160/site. Enterprise NextDefense MDR: custom-quoted. |
| Hidden cost warnings | Cipher says xMDR works with the existing technology stack, so buyers should confirm which tools are included in the quote and what integration work is extra.. Public pages do not publish response SLAs, contract minimums or service-credit language.. The site names EDR and IPS/IDS integration but does not publish named vendor integrations.. Response wording is broad, so buyers should document pre-approved actions before go-live. | Tu Empresa Segura SMB pricing (EUR 3.99/month) only available in Spain and Chile. Not offered globally.. Enterprise NextDefense MDR pricing not published. Expect custom quotes with limited negotiation leverage due to sparse public benchmarks.. Primary EDR integration is CrowdStrike. Palo Alto Cortex XDR is supported, but other EDR platforms may have limited or no integration.. Telefonica parent company suffered a data breach in January 2025 (Hellcat ransomware, 2.3GB leaked). Ask about security posture improvements.. DFIR may be a separate retainer depending on tier. Clarify what incident response is included in base MDR. |
| Data portability | Partial | Partial |
| Contract terms | Custom, xMDR Services, xMDR Platform | Annual |
| Channels | Portal | EmailPortalPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | North AmericaEuropeLATAM | EuropeNorth AmericaLatin America |
| Onboarding | Cipher advertises 20 days for full service activation, but buyers should confirm scope and contract timing. | Not published |
| Industry focus | HealthcareProfessional ServicesPayments | TelecommunicationsFinancial ServicesEnergy & UtilitiesManufacturingGovernmentHealthcare |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on Cipher's Prosegur ownership, xMDR Platform, 24/7 SOC claim, six-SOC footprint, portal access and existing-stack positioning. Buyers should validate pricing, response authority, named integrations and SOC delivery details directly. | Ranked #2 on MSSP Alert Top 250 Global MSSPs (2023). IDC MarketScape 'Major Player' for European MDR (2024). Included in Forrester Wave for European MSS (Q3 2022). Almost no English-language reviews on G2, Gartner Peer Insights, or Reddit. Strong brand in Spain and Latin America, largely unknown in North American MDR market. Parent company Telefonica suffered a data breach in January 2025 (Hellcat ransomware group). |
| Compliance | ISO 27001ISO 22301ISO 20000ISO 9001SOC 1SOC 2PCI DSSCREST | ISO 27001GDPR |
| Certifications | ISO 27001ISO 22301ISO 20000ISO 9001SOC ISOC IIPCI QSAPCI ASVCRESTTF-CSIRTCIPHER-CSIRT RFC2350 | ISO 27001Nozomi Networks MSSP ElitePalo Alto Networks XMDR certified partner |
| Founded | – | 2013 |
| Data retention | Cipher says all platform information is online 24/7 and available from any device. No public standard MDR data-retention period was found. | Not published |
| API available | – | ✓ |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Cipher and Telefónica Tech?
Cipher is a Services firm that is technology-agnostic (works with your existing tools). Telefónica Tech is a Services firm that is technology-agnostic (works with your existing tools). SLA commitments differ: Cipher offers Not disclosed, Telefónica Tech offers ≤4 hours. Cipher covers 0 attack surfaces in base pricing vs. 3 for Telefónica Tech.
How do Cipher and Telefónica Tech differ in response capabilities?
Cipher supports 0 autonomous actions (none) and requires approval before acting. Telefónica Tech supports 3 autonomous actions (custom playbooks, endpoint isolation, network containment) and approval is configurable. Incident response is not included with Cipher and included with Telefónica Tech.
How does Cipher pricing compare to Telefónica Tech?
Cipher pricing: Not published. Telefónica Tech pricing: Vendor-published EUR 3.99-8.99/user/month for SMB tiers (Spain/Chile only). Enterprise pricing not published.. Watch for with Cipher: Cipher says xMDR works with the existing technology stack, so buyers should confirm which tools are included in the quote and what integration work is extra.; Public pages do not publish response SLAs, contract minimums or service-credit language.. Watch for with Telefónica Tech: Tu Empresa Segura SMB pricing (EUR 3.99/month) only available in Spain and Chile. Not offered globally.; Enterprise NextDefense MDR pricing not published. Expect custom quotes with limited negotiation leverage due to sparse public benchmarks..
Should I choose Cipher or Telefónica Tech?
Choose Cipher if: mid-market and enterprise buyers that want a managed service layered over existing security tools. Choose Telefónica Tech if: organizations with operations in Spain, UK, or Latin America wanting regional SOC presence. Cipher is not ideal for buyers that need public MDR pricing before sales. Telefónica Tech is not ideal for north American organizations wanting a provider with strong US market presence and peer reviews.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.