Cipher vs Sattrix
Cipher and Sattrix are both Services firms that work with your existing tools. Cipher targets Mid-market and Enterprise organizations, while Sattrix serves SMB, Mid-market, and Enterprise. Cipher includes 0 attack surfaces in base pricing (), compared to 2 for Sattrix (Endpoint, Network).
Buyer brief
Cipher and Sattrix are both Services firms that work with your existing tools. Cipher targets Mid-market and Enterprise organizations, while Sattrix serves SMB, Mid-market, and Enterprise. Cipher includes 0 attack surfaces in base pricing (), compared to 2 for Sattrix (Endpoint, Network).
Sattrix offers broader coverage (2 surfaces vs. 0). Cipher may suit teams that need depth over breadth.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Mid-market and enterprise buyers that want a managed service layered over existing security tools | India, MEA and Americas buyers that want MDR from a services-led security provider |
| Price | Custom quote | Custom quote |
| Response authority | 0/6 actions · Approval required | 1/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Mid-market and enterprise buyers that want a managed service layered over existing security tools
- Price
- Custom quote
- Response authority
- 0/6 actions · Approval required
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- India, MEA and Americas buyers that want MDR from a services-led security provider
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | CipherTECH-AGNOSTIC | SattrixTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | SMB, Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Customer EDR | Customer EDR |
| SIEM integrations | None listed | Customer SIEM |
| Coverage | EPEndpoint: LimitedCloudCloud: LimitedIDIdentity: Not coveredSaaSSaaS: Not coveredNetNetwork: LimitedOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: LimitedIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: CoveredOTOT/IoT: Limited |
| Response | ||
| Response type | Guided Response | Active Remediation |
| Approval policy | Approval Required | Configurable |
| Response actions | Alert and notify only | Custom playbooks |
| IR included | Separate | ✓ Included |
| Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ~ Limited | ✓ Included |
| Cloud workloads | ~ Limited | ~ Limited |
| Identity | Not offered | ~ Limited |
| SaaS apps | Not offered | ~ Limited |
| Network | ~ Limited | ✓ Included |
| OT/ICS | Not offered | ~ Limited |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote. Cipher does not publish xMDR package pricing. | Custom quote. Sattrix says managed SOC pricing can vary by needs, monitored assets and service level, but does not publish package prices. |
| Hidden cost warnings | Cipher says xMDR works with the existing technology stack, so buyers should confirm which tools are included in the quote and what integration work is extra.. Public pages do not publish response SLAs, contract minimums or service-credit language.. The site names EDR and IPS/IDS integration but does not publish named vendor integrations.. Response wording is broad, so buyers should document pre-approved actions before go-live. | Public pages do not publish MDR pricing, contract minimums or service-credit language.. Sattrix lists flexible monitoring windows, so buyers should confirm whether their quote includes round-the-clock MDR coverage.. The MDR page refers to SIEM, EDR and endpoint-protection integrations, so buyers should confirm who owns each tool license.. SOC, SOAR, vulnerability management and incident response are adjacent service lines, so buyers should document what is included in MDR.. Public pages do not publish a standard onboarding duration or log-retention period. |
| Data portability | Partial | Partial |
| Contract terms | Custom, xMDR Services, xMDR Platform | Custom, MDR Services, SOC as a Service, SOAR as a Service, Hybrid SOC Management |
| Channels | Portal | EmailPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | North AmericaEuropeLATAM | APAC |
| Onboarding | Cipher advertises 20 days for full service activation, but buyers should confirm scope and contract timing. | Not published. Sattrix says MDR integrates with existing security tools such as SIEM, EDR and endpoint protection, but no standard onboarding duration was found. |
| Industry focus | HealthcareProfessional ServicesPayments | Financial ServicesHealthcareRetailGovernmentTechnologyManufacturingEducation |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on Cipher's Prosegur ownership, xMDR Platform, 24/7 SOC claim, six-SOC footprint, portal access and existing-stack positioning. Buyers should validate pricing, response authority, named integrations and SOC delivery details directly. | Sattrix publishes Gartner-linked MDR testimonials on its own about and partnership pages, including comments about SOC services, 24/7 monitoring and remote response. No broad independent public MDR review signal was found during this pass, so buyers should validate delivery model, pricing, response authority and tool ownership directly. |
| Compliance | ISO 27001ISO 22301ISO 20000ISO 9001SOC 1SOC 2PCI DSSCREST | PCI DSSHIPAAGDPRCCPA |
| Certifications | ISO 27001ISO 22301ISO 20000ISO 9001SOC ISOC IIPCI QSAPCI ASVCRESTTF-CSIRTCIPHER-CSIRT RFC2350 | ISO/IEC 27001ISO 9001:2015ISO 27001:2013Startup India DIPP recognition |
| Founded | – | 2013 |
| Data retention | Cipher says all platform information is online 24/7 and available from any device. No public standard MDR data-retention period was found. | Sattrix discusses compliance reporting, log monitoring and privacy mandates, but no standard public MDR data-retention period was found. |
| API available | – | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Cipher and Sattrix?
Cipher is a Services firm that is technology-agnostic (works with your existing tools). Sattrix is a Services firm that is technology-agnostic (works with your existing tools). Cipher covers 0 attack surfaces in base pricing vs. 2 for Sattrix.
How do Cipher and Sattrix differ in response capabilities?
Cipher supports 0 autonomous actions (none) and requires approval before acting. Sattrix supports 1 autonomous actions (custom playbooks) and approval is configurable. Incident response is not included with Cipher and included with Sattrix.
How does Cipher pricing compare to Sattrix?
Cipher pricing: Not published. Sattrix pricing: Not published. Watch for with Cipher: Cipher says xMDR works with the existing technology stack, so buyers should confirm which tools are included in the quote and what integration work is extra.; Public pages do not publish response SLAs, contract minimums or service-credit language.. Watch for with Sattrix: Public pages do not publish MDR pricing, contract minimums or service-credit language.; Sattrix lists flexible monitoring windows, so buyers should confirm whether their quote includes round-the-clock MDR coverage..
Should I choose Cipher or Sattrix?
Choose Cipher if: mid-market and enterprise buyers that want a managed service layered over existing security tools. Choose Sattrix if: india, MEA and Americas buyers that want MDR from a services-led security provider. Cipher is not ideal for buyers that need public MDR pricing before sales. Sattrix is not ideal for buyers that need public MDR pricing before sales.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.