Cipher vs Obrela
Cipher and Obrela are both Services firms that work with your existing tools. Cipher targets Mid-market and Enterprise organizations, while Obrela serves Mid-market and Enterprise. Cipher includes 0 attack surfaces in base pricing (), compared to 4 for Obrela (Endpoint, SaaS, Identity, Network).
Buyer brief
Cipher and Obrela are both Services firms that work with your existing tools. Cipher targets Mid-market and Enterprise organizations, while Obrela serves Mid-market and Enterprise. Cipher includes 0 attack surfaces in base pricing (), compared to 4 for Obrela (Endpoint, SaaS, Identity, Network).
Obrela offers broader coverage (4 surfaces vs. 0). Cipher may suit teams that need depth over breadth.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Mid-market and enterprise buyers that want a managed service layered over existing security tools | European or MENA organizations wanting local SOC presence and data residency |
| Price | Custom quote | Custom quote |
| Response authority | 0/6 actions · Approval required | 6/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Mid-market and enterprise buyers that want a managed service layered over existing security tools
- Price
- Custom quote
- Response authority
- 0/6 actions · Approval required
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- European or MENA organizations wanting local SOC presence and data residency
- Price
- Custom quote
- Response authority
- 6/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | CipherTECH-AGNOSTIC | ObrelaTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Customer EDR | Microsoft Defender |
| SIEM integrations | None listed | Microsoft Sentinel |
| Coverage | EPEndpoint: LimitedCloudCloud: LimitedIDIdentity: Not coveredSaaSSaaS: Not coveredNetNetwork: LimitedOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: LimitedIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Optional add-on |
| Response | ||
| Response type | Guided Response | Active Remediation |
| Approval policy | Approval Required | Configurable |
| Response actions | Alert and notify only | IsolateKill processContainDisable accountsQuarantineCustom playbooks |
| IR included | Separate | ✓ Included |
| Cost | ||
| Price range | Not published | Not published. Custom quotes only. |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ~ Limited | ✓ Included |
| Cloud workloads | ~ Limited | ~ Limited |
| Identity | Not offered | ✓ Included |
| SaaS apps | Not offered | ✓ Included |
| Network | ~ Limited | ✓ Included |
| OT/ICS | Not offered | + Optional |
| Threat hunting | ✓ Included | Extra cost |
| Response SLA | Not disclosed | ≤15 minutes |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote. Cipher does not publish xMDR package pricing. | Custom pricing. Four tiers: MDR Core Lite, Core Plus, CoreX Max, and CoreX Elite, with increasing detection content and hunting capabilities. Specialized modules (OT, Vessels, Brand) priced separately. |
| Hidden cost warnings | Cipher says xMDR works with the existing technology stack, so buyers should confirm which tools are included in the quote and what integration work is extra.. Public pages do not publish response SLAs, contract minimums or service-credit language.. The site names EDR and IPS/IDS integration but does not publish named vendor integrations.. Response wording is broad, so buyers should document pre-approved actions before go-live. | Threat hunting is an add-on at every tier, not included in base MDR. Four-tier model (Core Lite through CoreX Elite) with feature boundaries not publicly documented. OT, Vessels, and Brand modules each carry separate pricing on top of base MDR. Core and CoreX tiers are built around Microsoft Defender XDR and Sentinel, which may require Microsoft licensing you do not already own. Cloud workload monitoring currently supports only Microsoft Azure. AWS and GCP support is listed as 'future' on their website |
| Data portability | Partial | Limited |
| Contract terms | Custom, xMDR Services, xMDR Platform | Not published |
| Channels | Portal | EmailPortalPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | – | ✓ |
| SOC regions | North AmericaEuropeLATAM | EuropeMEA |
| Onboarding | Cipher advertises 20 days for full service activation, but buyers should confirm scope and contract timing. | Not published |
| Industry focus | HealthcareProfessional ServicesPayments | Financial ServicesHealthcareMaritimeEnergyManufacturingTelecommunications |
| MTTD | Not published | Not published |
| MTTR | Not published | Under 15 minutes (vendor-published). Obrela's website claims 11.2-minute average for critical incidents, but this is self-reported, not independently validated. |
| Community view | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on Cipher's Prosegur ownership, xMDR Platform, 24/7 SOC claim, six-SOC footprint, portal access and existing-stack positioning. Buyers should validate pricing, response authority, named integrations and SOC delivery details directly. | Named in the Gartner Market Guide for MDR four times (2021, 2023, 2024, 2025) and included in Forrester Wave MDR Services Europe Q3 2025. Virtually no customer reviews on G2, PeerSpot, or Reddit. Glassdoor 3.7/5 (52 reviews, 63% recommend). Strong analyst recognition but almost no independent customer validation. |
| Compliance | ISO 27001ISO 22301ISO 20000ISO 9001SOC 1SOC 2PCI DSSCREST | ISO 27001:2013ISO 9001:2015ISO 22301:2019CRESTNCSC CIR Level 2Cyber EssentialsDESC (Dubai) |
| Certifications | ISO 27001ISO 22301ISO 20000ISO 9001SOC ISOC IIPCI QSAPCI ASVCRESTTF-CSIRTCIPHER-CSIRT RFC2350 | ISO 27001:2013ISO 9001:2015ISO 22301:2019CREST CertifiedNCSC CIR Level 2 Assured Service ProviderCyber EssentialsDESC Accreditation (Dubai)Microsoft MISA MemberTeleTrusT IT Security Made in EU |
| Founded | – | 2010 |
| Data retention | Cipher says all platform information is online 24/7 and available from any device. No public standard MDR data-retention period was found. | Not published |
| API available | – | ✓ |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Cipher and Obrela?
Cipher is a Services firm that is technology-agnostic (works with your existing tools). Obrela is a Services firm that is technology-agnostic (works with your existing tools). SLA commitments differ: Cipher offers Not disclosed, Obrela offers ≤15 minutes. Cipher covers 0 attack surfaces in base pricing vs. 4 for Obrela.
How do Cipher and Obrela differ in response capabilities?
Cipher supports 0 autonomous actions (none) and requires approval before acting. Obrela supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. Incident response is not included with Cipher and included with Obrela.
How does Cipher pricing compare to Obrela?
Cipher pricing: Not published. Obrela pricing: Not published. Custom quotes only.. Watch for with Cipher: Cipher says xMDR works with the existing technology stack, so buyers should confirm which tools are included in the quote and what integration work is extra.; Public pages do not publish response SLAs, contract minimums or service-credit language.. Watch for with Obrela: Threat hunting is an add-on at every tier, not included in base MDR; Four-tier model (Core Lite through CoreX Elite) with feature boundaries not publicly documented.
Should I choose Cipher or Obrela?
Choose Cipher if: mid-market and enterprise buyers that want a managed service layered over existing security tools. Choose Obrela if: european or MENA organizations wanting local SOC presence and data residency. Cipher is not ideal for buyers that need public MDR pricing before sales. Obrela is not ideal for north American or APAC organizations needing local SOC presence.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.