Cipher vs Eye Security
Cipher is a Services firm that works with your existing tools. Eye Security is a Microsoft-ecosystem that works with your existing tools. Cipher targets Mid-market and Enterprise organizations; Eye Security serves SMB and Mid-market. Cipher includes 0 attack surfaces in base pricing (), compared to 4 for Eye Security (Endpoint, Cloud, SaaS, Identity).
Buyer brief
Cipher is a Services firm that works with your existing tools. Eye Security is a Microsoft-ecosystem that works with your existing tools. Cipher targets Mid-market and Enterprise organizations; Eye Security serves SMB and Mid-market. Cipher includes 0 attack surfaces in base pricing (), compared to 4 for Eye Security (Endpoint, Cloud, SaaS, Identity).
Cipher (Services firm) and Eye Security (Microsoft-ecosystem) serve different buyer profiles. Your decision depends on whether you prioritize Cipher's cipher xmdr fits buyers that want a vendor-neutral mdr service backed by prosegur and delivered t... or Eye Security's european mdr with intelligence-agency pedigree and an optional cyber insurance bundle through eye....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Mid-market and enterprise buyers that want a managed service layered over existing security tools | European mid-market organizations (50-1000 employees) wanting MDR with optional cyber insurance in one vendor |
| Price | Custom quote | From EUR 8.99/endpoint/mo |
| Response authority | 0/6 actions · Approval required | 6/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Mid-market and enterprise buyers that want a managed service layered over existing security tools
- Price
- Custom quote
- Response authority
- 0/6 actions · Approval required
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- European mid-market organizations (50-1000 employees) wanting MDR with optional cyber insurance in one vendor
- Price
- From EUR 8.99/endpoint/mo
- Response authority
- 6/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | CipherTECH-AGNOSTIC | Eye SecurityTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | SMB, Mid-market |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Customer EDR | Microsoft Defender |
| SIEM integrations | None listed | Microsoft Sentinel |
| Coverage | EPEndpoint: LimitedCloudCloud: LimitedIDIdentity: Not coveredSaaSSaaS: Not coveredNetNetwork: LimitedOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: LimitedOTOT/IoT: Not covered |
| Response | ||
| Response type | Guided Response | Active Remediation |
| Approval policy | Approval Required | Configurable |
| Response actions | Alert and notify only | IsolateKill processContainDisable accountsQuarantineCustom playbooks |
| IR included | Separate | ✓ Included |
| Cost | ||
| Price range | Not published | EUR 8.99+/endpoint/month (varies by deployment size and coverage scope) |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ~ Limited | ✓ Included |
| Cloud workloads | ~ Limited | ✓ Included |
| Identity | Not offered | ✓ Included |
| SaaS apps | Not offered | ✓ Included |
| Network | ~ Limited | ~ Limited |
| OT/ICS | Not offered | Not offered |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote. Cipher does not publish xMDR package pricing. | Per-endpoint pricing starting at EUR 8.99/endpoint/month |
| Hidden cost warnings | Cipher says xMDR works with the existing technology stack, so buyers should confirm which tools are included in the quote and what integration work is extra.. Public pages do not publish response SLAs, contract minimums or service-credit language.. The site names EDR and IPS/IDS integration but does not publish named vendor integrations.. Response wording is broad, so buyers should document pre-approved actions before go-live. | Europe-only coverage (Netherlands, Germany, Belgium). No North American or APAC presence.. Pricing in euros only. Three editions but per-tier pricing beyond the base rate is not published.. Insurance is only in the top tier (Cyber Guard Insured), not all plans. If you want the insurance bundle, expect higher cost.. Young company (founded 2020) with limited public reviews. Harder to validate claims than established providers. |
| Data portability | Partial | Partial |
| Contract terms | Custom, xMDR Services, xMDR Platform | Annual |
| Channels | Portal | EmailPortalPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | North AmericaEuropeLATAM | Europe |
| Onboarding | Cipher advertises 20 days for full service activation, but buyers should confirm scope and contract timing. | 2 days (software rollout), monitoring live within hours |
| Industry focus | HealthcareProfessional ServicesPayments | AutomotiveManufacturingHealthcareFinancial ServicesInformation Technology |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on Cipher's Prosegur ownership, xMDR Platform, 24/7 SOC claim, six-SOC footprint, portal access and existing-stack positioning. Buyers should validate pricing, response authority, named integrations and SOC delivery details directly. | Very limited public reviews. TrustPilot shows 4 stars from 3 reviews. No PeerSpot (0.3% mindshare, 0 reviews), G2 or Gartner Peer Insights reviews found. No Reddit discussions. Founded in 2020 with strong VC backing (Bessemer, J.P. Morgan) and intelligence pedigree, but almost no independent practitioner validation in English. |
| Compliance | ISO 27001ISO 22301ISO 20000ISO 9001SOC 1SOC 2PCI DSSCREST | GDPRNIS2 |
| Certifications | ISO 27001ISO 22301ISO 20000ISO 9001SOC ISOC IIPCI QSAPCI ASVCRESTTF-CSIRTCIPHER-CSIRT RFC2350 | – |
| Founded | – | 2020 |
| Data retention | Cipher says all platform information is online 24/7 and available from any device. No public standard MDR data-retention period was found. | Not published. If data resides in customer's Microsoft Sentinel tenant, retention depends on tenant configuration. |
| API available | – | ✓ |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Cipher and Eye Security?
Cipher is a Services firm that is technology-agnostic (works with your existing tools). Eye Security is a Microsoft-ecosystem that is technology-agnostic (works with your existing tools). Cipher covers 0 attack surfaces in base pricing vs. 4 for Eye Security.
How do Cipher and Eye Security differ in response capabilities?
Cipher supports 0 autonomous actions (none) and requires approval before acting. Eye Security supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. Incident response is not included with Cipher and included with Eye Security.
How does Cipher pricing compare to Eye Security?
Cipher pricing: Not published. Eye Security pricing: EUR 8.99+/endpoint/month (varies by deployment size and coverage scope). Watch for with Cipher: Cipher says xMDR works with the existing technology stack, so buyers should confirm which tools are included in the quote and what integration work is extra.; Public pages do not publish response SLAs, contract minimums or service-credit language.. Watch for with Eye Security: Europe-only coverage (Netherlands, Germany, Belgium). No North American or APAC presence.; Pricing in euros only. Three editions but per-tier pricing beyond the base rate is not published..
Should I choose Cipher or Eye Security?
Choose Cipher if: mid-market and enterprise buyers that want a managed service layered over existing security tools. Choose Eye Security if: european mid-market organizations (50-1000 employees) wanting MDR with optional cyber insurance in one vendor. Cipher is not ideal for buyers that need public MDR pricing before sales. Eye Security is not ideal for north American or APAC organizations. Eye Security only operates in Europe..
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.